acmee

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337 comments found.

echabok

echabok Purchased

Hi there, The login page doesn’t work: https://sefidaritravel.com.my/login

Hi,
The page you are showing might be from your theme. WPshapere only styles default WordPress login page i.e. https://sefidaritravel.com.my/wp-login.php

Knowledge Base Official Support

Support, I tried installing the Theme and got this error:The package could not be installed. The theme is missing the style.css stylesheet.. Please i need your help.

i got this error as well:

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin installation failed.

Thanks i got it to work. However why am i not able to access the install plugin in function direct from network admin? Also is it possible to block admin users from seeing the list of plugins?

Also i’m not able to remove Wordpress events and news from network admin page.

please advise on how this can be done…

Hi,
You can access the plugin settings only from the parent blog in case of network install because of technical issues in menu access from network page.
Currently, there is no feature for hiding plugins list but we may add it in the future updates.
And for issues, please open a support ticket at http://acmeedesign.com/support as we don’t give support over the comments area because this is only for pre-sales questions.

Knowledge Base Official Support

Hi, Can menu options be hidden to selected roles such as allow admin and editor to see selected menus and other roles not to?

Hi,
You may look at our other which which offers that function https://codecanyon.net/item/white-label-wordpress-plugin-alter/17567303/
Soon we are also adding those features to WPShapere too.

Knowledge Base Official Support

How soon will this be added? I have looked at the Alter plugin as well. Which one is best to change the look of the WP Admin, Change labels and add custom pages & widgets. The feature to hide to selected roles is also required. I would like to fully white label the WP Admin so it looks custom

Hi,
I can’t give any ETA on that. And both of our plugins are best, it is your choice to choose the right one for your requirements.
If you want to hide menu items per user roles, then WpAlter only supports it.
Note: Change labels won’t change all texts in the admin area, no plugin can do that because changing labels only possible by using the 118n translation method1 and translated strings can only be altered.

Knowledge Base Official Support

Hi, is it possible to create different “admin” areas based on user roles? Have a plugin that only allows backend administration for frontend use, was thinking of maybe locking down everything except its use and branding backend to match the front end for these users, would that be possible?

Oh someone above just asked :)

Hi,
I am not clear with your question can you please explain in detail?

Knowledge Base Official Support

lisandi

lisandi Purchased

When will be the next update of that plugin. For me it looks like the investment into 12 month support was a waste of time as no updates came since months!

We are working on a major update and so the update release will take some time. May I know what is the issue you are facing with the current version for rating 1 star?
And you don’t need to purchase support packages for updates because updates are available for lifetime and you don’t need to pay extra for the updates.

Knowledge Base Official Support

Hello, if i install WPShapere i cant see the forum section in my admin menu

Hi,
For support, please open a support ticket at http://acmeedesign.com/support

Knowledge Base Official Support

Do not purchase this plugin. It contains Malware / VIrus. Chrome detected it and Also I checked on Virus Total Check this https://www.virustotal.com/#/file/ddd0e70f3e07b3a1e4bab345cee9006a9c5899cd3197a32725cbd1d194974128/detection

I will report to Envato why the author failed to perform checks?

It is not a virus. Probably it is reporting for base64 function used to decode themes settings which is written as base64 encoded for preventing error when importing. There is nothing to worry about it.

Knowledge Base Official Support

Hi. I activated this on a test site thinking there would be a de-activate button. How can I de-activate this on this test theme so I may use on a live site? Thanks

Hi,
You can use the same license key on your live site, it will work.

Knowledge Base Official Support

Important Note to buyers:
From V5.0, we have rewritten the Manage admin menu code to include “Hide menus per user roles” feature. So, after upgraded to V5.0 you have to reconfigure the “Manage admin menu” items as the save method also changed.
We apologize for any inconvenience caused. For any issues, don’t hesitate to open a support ticket.

Knowledge Base Official Support

Most recent update generated an error: Warning: Invalid argument supplied for foreach() in /home/website/public_html/wp-content/plugins/WPShapere/includes/wpshapere.class.php on line 403

Hi,
It seems like you’re using older version of WPShapere. Please check that you are using v5.0.1. If you still face the error with v5.0.1 please open a support ticket at http://acmeedesign.com/support

Knowledge Base Official Support

Hi! Where can I find the Custom CSS that I’ve made at your plugins settins, via FTP? I’ve made a mistake and I hided all the buttons from WP admin pages!!!

.wp-core-ui .button, .wp-core-ui .button-secondary { display: none; }

I don’t have a button to save my settings although I deleted the above code

Please tell me if I can delete this code from elseware except WP admin environment….

Hi,
You cannot get the settings via FTP because it is stored in the database. Please open a support ticket at http://acmeedesign.com/support our support team will help you with it.

Knowledge Base Official Support

Hello,

I just installed the new version of your plugin.

But I have style css that appears on the website.

wpadminbar, #wpadminbar .menupop .ab-sub-wrapper {background: # 3d3d3d;} #wpadminbar a.ab-item, #wpadminbar> # wp-toolbar span.ab-label, #wpadminbar> # wp-toolbar span. noticon {color: #ffffff} #wpadminbar .ab-top-menu> li> .ab-item: focus, # wpadminbar.nojq .quicklinks .ab-top-menu> li> .ab-item: focus, #wpadminbar. ab-top-menu> li: hover> .ab-item, #wpadminbar .ab-top-menu> li.hover> .ab-item, #wpadminbar .quicklinks .menupop ul li: focus, #wpadminbar .quicklinks. menupop ul li a: focus strong, #wpadminbar .quicklinks .menupop ul li: hover, # wpadminbar-nojs .ab-top-menu> li.menupop: hover> .ab-item, #wpadminbar .ab-top-menu > li.menupop.hover> .ab-item, #wpadminbar .quicklinks .menupop ul li: hover strong, #wpadminbar .quicklinks .menupop.hover ul li: focus, #wpadminbar .quicklinks .menupop.hover ul li a : hover, #wpadminbar li .ab-item: focus: before, #wpadminbar a: focus .ab-icon: before, #wpadminbar li.hover .ab-icon: before, #wpadminbar li.hover .ab-item: before, #wpadminbar li: hover #adminbarsearch: b efore, #wpadminbar li: hover .ab-icon: before, #wpadminbar li: hover .ab-item: before, # wpadminbar.nojs .quicklinks .menupop: hover ul li: focus, # wpadminbar.nojs .quicklinks .menupop : hover ul li a: hover, #wpadminbar li: hover .ab-item: after, #wpadminbar> # wp-toolbar a: focus span.ab-label, #wpadminbar> #wp-toolbar li.hover span.ab- label, #wpadminbar> # wp-toolbar li: hover span.ab-label {color: #ffffff} .quicklinks li.wpshapere_site_title {width: 200px! important; } .quicklinks li.wpshapere_site_title a {outline: none; border: none; background-image: url (https://etraves.com/wp-content/uploads/2018/03/logo-webexpr-wpshapere.png)! important; background-repeat: no-repeat! important; background-position: center center! important; background-size: 70% auto! important; text-indent: 9999px! important; width: auto! important; } #wpadminbar .ab-top-menu> li> .ab-item: focus, # wpadminbar-nojs .ab-top-menu> li.menupop: hover> .ab-item, # wpadminbar.nojq .quicklinks .ab top-menu> li> .ab-item: focus, #wpadminbar .ab-top-menu> li: hover> .ab-item, #wpadminbar .ab-top-menu> li.menupop.hover> .ab-item , #wpadminbar .ab-top-menu> li.hover> .ab-item {background: none} #wpadminbar .quicklinks .menupop ul li, #wpadminbar .quicklinks .menupop ul li a strong, #wpadminbar .quicklinks .menupop .hover ul li a, # wpadminbar.nojs .quicklinks .menupop: hover ul li a {color: #ffffff; font-size: 13px! important} #wpadminbar .quicklinks li # wp-admin-bar-my-account.with-avatar> a img {width: 20px; height: 20px; border-radius: 100px; -moz-border-radius: 100px; -webkit-border-radius: 100px; border: none; }

Hi,
For issues, please open a support ticket at http://acmeedesign.com/support

Knowledge Base Official Support

ttry

ttry Purchased

Hello, it seems your registration page of the support service page did not work. Perhaps needs some fix? But I can ask it here as well. How can I do the update, are there any instructions available?

Hi,
At this moment, we have no report of such issues and the registration works just fine. Please try again with the registration, otherwise contact us via our profile contact form here https://codecanyon.net/user/acmee

Knowledge Base Official Support

EVOGRAPH

EVOGRAPH Purchased

Fatal error: Using $this when not in object context in /plugins/WPShapere/includes/wpsmenu.class.php on line 170

EVOGRAPH

EVOGRAPH Purchased

Versión 5.0.2

Hi,
For issues, please open a support ticket at http://acmeedesign.com/support

Knowledge Base Official Support

Hello,

So we upgrade to latest version yesterday. Under the admin bar, we hit certain menu items, however they only hide on backend and still show on front end which is weird. Shouldn’t this function work on both? Also when we align the logo on backend, the smaller bar on front end ruins the alignment and it does not align correctly.

Even the little wordpress icon next to logo does not hide, I had to do it via CSS.

The older version hid those items just fine. Like I said, most hide on backend, but not front end at all.

What is the best solution for this?

Ok nvm. The solution for hiding menu bar items wasn’t working because we did not have a privileged user selected.

However, we still have issue with logo as we checked the resize for 85% and to move bottom my 8px. Looks perfect on backend, however on front end since bar is smaller, it is not centered and doesn’t look good. What can we do to make adjustment to center it vertically there too?

Also realized another issue. So i’ve renamed some menu items in the side admin menu. However on front-end admin bar, some of the items in the admin bar that now show do not inherit the name. They also don’t show up in the list of items to hide.. so now it shows the old name and theres no way to hide it. Is there a way to rename those as well or hide them as well?

Hi,
For support please open a support ticket at http://acmeedesign.com/support as we don’t offer support via product comments page.

Knowledge Base Official Support

I’d like to read the docs to see what’s possible and how, before buying this, but can’t see a link to them. Where is the documentation? Thanks

Just for reference, I tried watching your ‘video’ but watching a silent film of someone randomly flicking a mouse at high speed across the screen is a bigger waste of time as anything else I can think of.

Seriously, whoever made that video obviously has no idea at all how to make instructive or sales videos. None whatsoever.

Hi,
Please check our online knowledgebase here http://kb.acmeedesign.com/kbase_categories/wpshapere/
FYI: Soon, we are updating the demo video to WPShapere 5.0 features.

Knowledge Base Official Support

Support, Is there any plans to support buddypress?

Hi,
Buddypress is already supported. If you have any issues, please open a support ticket so our support team address your issue and help you resolve the problem.

Knowledge Base Official Support

Support, i asked because i didn’t see Buddypress mention in the ‘compatible with’ envato section for your plugin. Please update when possible to show buddypress support.

Hi,
Yes we will update it in the support selection.

Knowledge Base Official Support

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