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360 comments found.

befree22

befree22 Purchased

The file you uploaded, kingdom.zip, contains a virus so the upload was canceled: Win.Trojan.Toa-5370166-0 FOUND

This is the message I got when I attempted to upload kingdom.zip to cPanel > wp themes folder. INCREDIBLE. Malware in codecanyon product. I purchased this Woozone bundle yesterday, Xmas day. I want a refund.

We are looking into this. Thank you for reporting.

befree22

befree22 Purchased

The file you uploaded, woozone.zip, contains a virus so the upload was canceled: Win.Trojan.Toa-5366575-0 FOUND

THIS IS UNBELIEVABLE that Envato would allow a seller to install malware in scripts sold on this marketplace.

We are looking into this. Thank you for reporting.

The package could not be installed. The theme is missing the style.css stylesheet. im getting a msg leke this . what should i do pls helpme

Please open a support ticket on http://support.aa-team.com

WooZone working also with other themes?

Hi gruvismalt,
Yes, WooZone can work with almost any WooCommerce theme.

Best regards
Knowledge Base   Official Support

karkoura

karkoura Purchased

Hello,

Do you ssl certificate have an impact and cause a problem on 90 days cookie feature ?

Thank you

Hi karkoura,
It should not have any impact on the 90 days cookies.

Best regards
Knowledge Base   Official Support

tplibby

tplibby Purchased

Is anyone else having the issue of the logo being stretched? My log was fine and when i preview the file it looks fine. It’s just on the website where it’s being distorted.

Running PHP compatability checker and Kingdom comes up with the following warning for PHP 5.6 . Why?

FILE: wp-content/plugins/kingdom-shortcodes/plugin.php

FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE

1 | WARNING | File has mixed line endings; this may cause incorrect results

Running PHP compatability checker and getting the following ERRORS when analyzing for PHP 5.6 . These errors break the system. There are 56 WARNINGS but would have been too much to post here. NO other plugin on any of my sites are getting warnings or errors. Please explain.

FILE: plugins/woozone/lib/scripts/PHPMailer_5.2.9/class.phpmailer.php

FOUND 2 ERRORS AND 4 WARNINGS AFFECTING 6 LINES

616 | WARNING | INI directive ‘safe_mode’ is deprecated since PHP 5.3 and removed since PHP 5.4. 1167 | WARNING | INI directive ‘safe_mode’ is deprecated since PHP 5.3 and removed since PHP 5.4. 2273 | WARNING | Function set_magic_quotes_runtime() is deprecated since PHP 5.3 2278 | ERROR | INI directive ‘magic_quotes_runtime’ is deprecated since PHP 5.3 and removed since PHP 5.4. 2285 | WARNING | Function set_magic_quotes_runtime() is deprecated since PHP 5.3 2287 | ERROR | INI directive ‘magic_quotes_runtime’ is deprecated since PHP 5.3 and removed since PHP 5.4.

Just tried to upload some products and the images did not import. Tried it a couple times and it still wouldn’t work. I’ve used this plugin multiple times on other websites with the same theme and server and have never had an issue. I just submitted a ticket but I wanted you to be aware of it in case you missed it.

Victor

Hi Victor,
We just fixed that issue and released an update.

Best regards
Knowledge Base   Official Support

befree22

befree22 Purchased

Is the Woozone plugin translation ready? I purchased this bundle to use Woozone and discount finder but not the theme.

Hi befree22,
Yes you can translate plugin but you will also need to translate your theme and WooCommerce as some word are pulled from there.

Best regards
Knowledge Base   Official Support

your plugin not work as expected and disable any possibilities of working with a marketplace plugin. No response since more than one month. Unbelievable.

It doesn’t look like you have purchased this plugin.

Incredible. For sure i have it since since 2016-03-02 10:58:56 UTC and with a valid support (order ID 47987564) renewed for 6 month. This is a nightmare. This is the worst support i ever seen

molex

molex Purchased

How to grab or import more than 20 ASIN codes?

Hi molex, Unfortunately there are some limits on the requests you can make to the Amazon API. You could import the first 20 ASIN codes and then import another 20 and so on.

Best regards
Knowledge Base   Official Support

I am still getting these errors (hundreds each day) on all of my WooZone sites. This is major! I have had a ticket in for almost 2 months and I still keep getting the errors. When will this be resolved??

[09-Jan-2017 13:05:55 UTC] PHP Catchable fatal error: Object of class WP_Error could not be converted to string in /xxxxxxxxxx/wp-includes/formatting.php on line 3767

I finally got the nerve (stupid me) to update Kingdom to your newest version. BIG MISTAKE!! The “hook” that you had added to allow the availability by country box to show on the product page must have been removed from your coding because now the one site that was showing the availability by country box now shows NOTHING. Why are new bugs created when you put out a new version to solve old bugs. Too many bandaids. Get this fixed NOW. I have had tickets open for my other sites to fix this for over a month now and no results with the tickets. Frustrating!!

@AA-Team_Support Come on guys! I have 4 support tickets active, the oldest is almost 2 months old. When are my tickets going to be addressed and the bugs going to be resolved?

Purchased the bundle last month, and still have one problem with the Kingdom theme (that another user reported on the Kingdom Theme page comments)

On Windows 7 and 8, using Chrome and Opera, the user can not choose a variation for an item. However in Mac you can.

Ticket I submitted is still open. The site I made and put online had to be taken offline because of this. The plugin runs better on a free woocommerce theme I have installed while you claim that the better performance comes from using Woozone with Kingdom or The Market theme (BTW, The Market suffers from the same error).

You have asked me to update the plugin which I have, but this is not a plugin problem, as mentioned, works well with another free Theme.

This happens on my site, on your demo site, and the site an user posted on the comment section of the theme.

Still waiting for a solution

stuycave

stuycave Purchased

If anyone is wondering about their distorted logo, use % instead of px for both the width and height. I set both variables to 100% and in doing so, it worked perfectly for my website http://123mall.co.uk

Hi stuycave,
You can set the exact size of your logo image on the Layout page in the Kingdom admin panel. That might be the reason why your logo could be distorted. If you still need assistance you could open a ticket and we will help you out.

Best regards
Knowledge Base   Official Support

Hello

i need help, when i import products only works as variation or simple product, i need to import as External/Affiliate product include in my Product Data menu, it is possible please i have imported more than 1000 products how can i change the products by database, phpmyadmin or something because one by one :( i will finish in 2018 :(

thanks in advance

Please give me a refund of my purchase. Since setting up the woozone plugin and the theme Kingdom I have spent more time trying and waiting for issues to be fixed than having my site operational and making money.

My first ticket was opened on the 12th of December, my second ticket on the 20th of December, took about two weeks to get a response to the last post (latest response received on Jan 18 2017), stated the issue is resolved however I still have the same problem.

Product (Kingdom Theme) is not as described as it doesn’t “work better” with Woozone, as stated before other free themes do not present the problems I have, which for people reading this are that using Kingdom Theme and Woozone I can not correctly select a product variation on Chrome and Opera on a Windows OS, however it does work on IE as well on browsers on a Mac.

The product is not updated correctly, a couple of times they told me I dont have the latest version of the product and its because AA is not updating the “bundle” product, I even took screenshots of my download to demonstrate. So I have been getting the latest version because of the problems I have and not because it is being well maintained in the envato market.

I can’t keep wasting time, I need my site operational, I need it to work for all users’ browsers and OSs, I CANT keep on figuring this out, I CANT keep on waiting days and weeks for answers that dont fix the situation.

Give me my money back and I will just get the woozone plugin that seems is the only thing to be working right for me so far, even better with free themes.

in very funny that this scrips have a lot of sales, and very painfull support, all time when i have issues is the same thing am frustated with this guys

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