25 Reviews
Best Ever. Very helpfull
I must say that after some comments about some upgrades that where needy and after asking other plugins about this upgrades and charge customizations, he did it without hesitation in the time he say. The new plugin update comes with the task's that we needed as an update. Excellent service and design, he understand how a plugin can improve with the customers request's.
The script works really well, and customer support is great.
Excellent customer support. firassaidi has been very quick to correct any issues I have had or bugs I have found. Highly recommend this product!
Superb plugin with exceptional customer support - 5*
firassaidi Great person
He helped everyone a lot.
doing his job properly
He listens to you and helps you if you want
I am very glad I bought it in other plugins
Would recommend to anyone. You won't regret it
Great Plugin and absolutely wonderful support. I am a happy costumer of this Plugin. Thank you for the Plugin and support.
The plugin does it's job and provides a credit system for WooCommerce without all the bells and whistles of other awards / points system.
Excellent support earns much of the 5-star rating. If Code Canyon developers were even half as attentive as Firas, I would be making many more purchases. *THIS* is what support should be. Thank you Firas.
Better support than I've ever encountered.
by arkgs 5 years ago
update to giftcard redeem for topup wallet
This software did what I needed to and seemed to work well, but I came across several serious bugs meaning that I couldn't use it. One of these was fixed by contacting support, but I don't feel it's been very thoroughly tested and there shouldn't be this many serious bugs in production code I feel:
Here's the issues I found:
Orders often didn't go through first time and had to be put through again. This sometimes created duplicate orders.
Doesn't agree with variable products (at least on my site). Those products gave a completely blank page when visited. When the plugin was disabled those products worked again.
The drop down on the "Top Up" screen doesn't actually work. This is in Google Chrome, but has consistently been non-functioning.
I wouldn't normally leave a bad/mediocre review but this is three serious functionality issues and I had to remove the plugin from the site. Might work on your site, but test carefully as you implement and use it.
Author response
Hi,
Please contact me here contact@firassaidi.com if you need support or you can send a refund request if the plugin is not working for your website.
The customer support is very responsive, and they are always on the lookout to see how to get you satisfied. I am pleased.
refunding to the wallet from within the product page not working , adding funds to the wallet from within Add fund page in admin not working too ( in many cases ) , the only trusted way allowed you can add funds to your users is from the Wallet page in admin panel .
Wallet page have no sorting or filltering , so if you need to add or refund to a user you must search page by page to find that user account to edit his wallet . even no option to increase the number of listed account per page !!!! so even your browser search in the page function is not allowed to help with this foolish plugin !!!!!!
Trust me , don't use this plugin before 6 future feature rich upgrades .
