Code

Discussion on SumUp Payment Gateway For WooCommerce

Discussion on SumUp Payment Gateway For WooCommerce

Cart 504 sales

wpexpertsio supports this item

Supported

This author's response time can be up to 2 business days.

66 comments found.

Hello plugin Author, i opened a ticket, can you kindly check

Hello there,

Our team will follow-up on it as soon as possible.

Thanks

Hi, i am having lots of declined payments, and no one has responded to me, can you assist?

Can you please share the ticket number? We will keep it as our priority.

If the physical store sells an item using a POS hardware, would it automatically sync the stock with the woocommerce with this plugin?

Hi there,

There is no option to sync stock and orders to POS from WooCommerce.

Hello, looks like “Sumup” is doing great lately, would you please please update this plugin soon?

Hi,

Is possible pay whit G-pay and Apple-pay?

https://help.sumup.com/it-IT/articles/37MpJGZc4WaMqoi1EOXraZ-carte-accettate

Thanks,

Vincenzo

Hi there,

At the moment it is not possible with our plugin.

Thank you

Plugin doesn’t work anymore (WP 6.2.2 and WOO 7.7.0)... getting failed notification in admin as well as customers… but customers are getting charged

I’ve contacted them directly and they solved the issue in a few hours! SumUp tech support didn’t solve anything with their own plugin in two weeks (also didn’t work, well it still doesn’t work)... so wpexpertsio gets back their 5/5 star rating (just keep in mind contacting them through their website for support.

Have started receiving an error on the checkout ” Sum up is temporarily unavailable. Please contact site admin for more information. ” is there an updated version or something that is required?

Please open a support ticket so we can help you further.

Here is the link: https://support.wpexperts.io/

Hi, is this plugin compatible with the latest version of wordpress (6.1.1) and the latest version of woocomerce (7.2.2)?

Hi there,

Hope you are doing well, Yes, this plugin is compatible with the latest version of WordPress (6.1.1) and the latest version of woo commerce (7.2.2).

If you have any issues so please open a support ticket and share the details of the problem you are facing so we can help you further.

Link to open ticket: https://support.wpexperts.io/.

Thank you

not working. Last Update10 March 2021

Hi there,

Please feel free to contact at support@wpexperts.io and share the details of the issues.

Thank you

Sorry, it was a programming problem of mine with jquery. I solved it.

Thank you so much

Hi. working sumup chile?

Hi Aditbeat,

Please ask this question with SumUp support. we are using their API if chile is supported in their API then it will work.

I would like to get refund, the plugin is not what I was looking for. It will not work on my client store.

Hi, In the description, you indicate a transaction fee of 2.65%. On the SumUp page, however, the fee is 1.95%. So how much is the fee?

Hi

On SumUp website it says “When you take payments over the phone or via payment link, you’ll pay 3.25% + $0.15 per remote transaction.”

sumup.api is refusing to connect sales are completing in the sum up account but no call back the customer does not know if sale has completed this is a really serious issue… this was working fine until this morning!!!!

Dear Customer,

Please open support ticket and share the details of the problem you are facing so we can help you further.

Link to open ticket: https://support.wpexperts.io/

Thanks

Hello, I tried a similar plugin but on invoice of sumup is not typing any item that customer bought, here on invoice will be written what he purchase?. Besides, is posisble to use your plugin even without authenticate, just puttin email?

thanks

Hi there,

Please contact us at support@wpexperts.io and share more details so we can look into this.

Thanks

Hi, can you confirm me its 2.65% here in Switzerland ?

Hi

Please contact SumUp support for confirmation.

Thanks

Hi,

I have updated the version of the plugin but now I have this warning :

Warning: Use of undefined constant WOOSUMUP_VERSION – assumed ‘WOOSUMUP_VERSION’ (this will throw an Error in a future version of PHP) in /home/customer/www/follettorigenerato.com/public_html/wp-content/plugins/woocommerce-sumup-payment-gateway/class-wc-gateway-sumup.php on line 96

Can you help me ?

Hi,

Yes, I’m sure. https://ibb.co/10SSDGB I have the problem here : https://www.follettorigenerato.com/carrello/

( my PHP version is 7.3.27 )

Thank you a lot :)

Can you help me ?

Thank you :)

Hi there,

Kindly share the details at support@wpexperts.io So we will assist you accordingly.

The SUMUP plugin for card payment does not appear or is not complete

I have already made all the checks with the SUMUP payment gateway and I’ll tell you … … with iOS, the link that arrives in an SMS with SAFARI and FIREFOX from the mobile works correctly. And on Android, the link that arrives in an SMS with CHROME and FIREFOX from the mobile works correctly. It looks like it has been developed for the native browsers of the iOS and Android mobile operating systems. Why, the CHROME in iOS does not work the link of the SMS. Ends with Error! – Page not found. In IE does not work

Hi Lena,

Please share the issue at support@wpexperts.io so can connect you with SumUp support team.

Thanks

Sum up is temporarily unavailable. Please contact site admin for more information.

Hi There,

Please make sure that your Pay-To email is the same email used to create your SumUp account also please make sure that your WooCommerce Currency should match your SumUp account currency.

thanks for getting back to me, it was working for last 3 weeks and all of sudden it has stopped working

Hi

Please contact us at support@wpexperts.io so we can look into it.

Thanks

is compatible with the Brazilian checkout plugin?

Hi there

We haven’t tested, can you share the plugin link?

Thanks

Thanks for sharing the link, above extension is not compatible for more details contact our support team at support@wpexperts.io

Hi, I have a SumUp machine in Brazil, does the plugin support BRL currency from Brazil? Thank you

Hi there

Yes it will support Brazil currency.

Note: If you are willing to use SumUp in Brazil please contact SumUp Support team at suporte@sumup.com.br

Thank you, have a great day

Hello, after installation work only Sumup and the option Banktranfer dont work more time.

Dear Customer,

Kindly open support ticket and share details about the problem you are facing so we can help you in a timely manner.

Click here: https://wpexperts.io/support-envato/

Thanks

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve CodeCanyon.

Sure, take me to the survey