75 comments found.
Hello, can your plugin sync products created in WooCommerce into Pipedrive so that we won’t have to manually create them in Pipedrive?
Hello, thanks for your request.
The plugin will create a product in Pipedrive when processing order data that contains this product.
Please let me know if you have any question https://codecanyon.net/item/woocommerce-pipedrive-crm-integration/21721884/support or envato@itgalaxy.company
can this plugin be used to synch custom user fields between pipedrive and wordpress?
Hello, thanks for your request.
Yes, when sending order data from the site, you can send custom customer user metadata (you just need to know the meta key).
Please let me know if you have any question https://codecanyon.net/item/woocommerce-pipedrive-crm-integration/21721884/support or envato@itgalaxy.company
Hi, we need some help in order to use the plug in. When a new order is created in WooCommerce, we need to check if there is an open Deal with the same email on PipeDrive, if there is, we need to mark it as Won and create a Note with the info of the order. If there is not already a Deal with that info in PipeDrive, we need to create a Deal and a Contact with the info from WooCommerce. How can we do that? Thanks!
Hello, thanks for your request!
Please send your request via https://codecanyon.net/item/woocommerce-pipedrive-crm-integration/21721884/support or envato@itgalaxy.company
We did! Thanks!
Dear developers,
We use the plugin to process orders from WooCommerce in Pipedrive and in this sense we use your plugin, which works well in itself. However, it is extremely annoying that when a deal is created, products are also included in Pipedrive, but a new product is always created here – with every order – so that we can order one and the same product with unchanged parameters, the same price , Country, currency etc. always find a new product in the list at Pipedrive, which makes working with the interface hardly possible. Unfortunately, with the plugin it is not possible to control products in a targeted manner, the creation seems to take place in the background and not according to fields, which is also very difficult to create a solid workflow. Do you have a roadmap here that could show us when transparency and control options will be created here or an indication of how the matching of products can work? Thanks!
Regards, Florian
Hi itgalaxy – I am a little surprised not to get a response. Can you say something about this? F+
I do not understand and am also quite unhappy that the support here simply does not respond at all. More than three weeks ago I asked the question and until today only reactions from myself …
Hello, thanks for your request!
Sorry to wait, but there seems to be a misunderstanding. The problem is that at the time of your request, your support has already expired.
I would be glad to consider your request if you renew your support.
https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-SupportAfter renewing support, please add more details to your request, maybe add examples and screenshots, and send information to envato@itgalaxy.company
Did you read the question? This is not a support request, but a question that I would have asked at any time before buying. Does the plug-in fully support PipeDrive products or not? It looks like there is no support from products, only from leads & deals. But I actually find it even worse that we bought the product, never used the “support” and should now be asked to pay for such a simple question as well.
I would like to summarize again: Unfortunately, with the plugin it is not possible to control products in a targeted manner, the creation seems to take place in the background and not according to fields, which is also very difficult to create a solid workflow. Do you have a roadmap here that could show us when transparency and control options will be created here or an indication of how the matching of products can work? Thanks!
Just want to confirm my understanding of how your plugin works.
Based on your response (https://i.imgur.com/79mjiga.png):
(1) Your plugin can only create new deals in Pipedrive that came from WooCommerce?
(2) Your plugin cannot update the status of existing deals already in Pipedrive?
Is this correct?
Thank you.
Hello, thanks for your request!
1. Yes.
2. The stage can be changed for a deal if the deal is created by a plugin and the WooCommerce order has a link to this deal. That is, the deal must be created by the plugin based on the order.
You can always try it yourself – https://itgalaxy.company/en/get-a-demo/?envato-id=21721884
Please let me know if you have any questions.
Hi, how to include/change currency of deal? Thanks!
Hello, thanks for your request!
Please download the latest version. In the list of deal fields, you will see field `Currency`.
Please let me know if you have any questions.
I updated my version and Done!. Thanks =]
Is it possible to have a new order created when a new deal is created in pipedrive?
Hello, thanks for your request!
Unfortunately no.
Please let me know if you have any questions.
This would be useful feature. It would prevent the issue of duplicate deals that I mentioned previously. Where if an order is created and a deal already exists now the deal is duplicated. It makes no sense to have to go back and delete the original deal. By automatically having an order created whenever a deal is added the order can be synced with the deal as it passes through order statues and deal stages.
We will definitely think about it, but I cannot promise that it will be implemented.
Please let me know if you have any questions.
Hello, thank you for the great plugin, we are using it very much! How do we exclude the ongoing “subscription” part of a product from re-sending the deal to Pipedrive? The product is a monthly subscription with a signup fee. Upon signup the deal is sent to Pipedrive. Then each month when the subscription renews, the deal should not be re-sent to Pipedrive. Since it is the same product (signup fee and monthly subscription) this is confusing. How should we handle this so the ongoing renewal is not sent to Pipedrive?
Thank you again…
Sincerely 
Hello! Thanks for your kind words and request!
I think that in this case, a filter is ideal for you, through which you can ignore the sending of data on orders, based on some conditions.
filter - `itglx_wc_pipedrive_do_not_send_order`, params - current state (true | false), order id
docs - https://developer.wordpress.org/reference/functions/add_filter/
example
add_filter('itglx_wc_pipedrive_do_not_send_order', function ($ignore, $orderID) {
// some logic
// If you return `true`, the order will be skipped
if ('no need to send') {
return true;
}
return $ignore;
}, 10, 2);
Please let me know if you have any questions.
Can this plugin be used to only send specific product sales into Pipedrive and not every sale?
Hello! Thanks for your request!
On the `Additional settings` tab, in the `Skip order processing if it contains a product` field, you can specify the products. If these products are in the order, then the order will not be sent to the CRM.
Also, you can use the `itglx_wc_pipedrive_do_not_send_order` filter and implement your own rules for ignoring orders.
You can always try the plugin – https://itgalaxy.company/en/get-a-demo/?envato-id=21721884
Please let me know if you have any questions.
If we have existing deals in Pipedrive and a new order is created in Woocommerce that has an email address that matches a current deal, how can we automatically associate that deal with the order triggered by the order status change?
Hello! Thanks for your request!
Sorry, but this behavior is not possible.
Please let me know if you have any questions.
Hi itgalaxy,
your offer looks very interesting and has a really fair price, thank you for that. I have some technical questions before I buy it, mostly for clarification about the workflow, I hope you can answer them.
1. Does your software sync or copy the data? I mean: Is it one-way: When a user is created and/or an order is done in WooCommerce, he is transfered to Pipedrive, or can I also change for example an adress in Pipedrive and it will be updated in Woocommerce?
2. What if the user updates his own data in Woocommerce? For example when he changes his eMail, will he be updated in Pipedrive or imported as a new user?
3. Can I connect Pipedrive to multiple WooCommerce-Shops with your plugin?
4. Does it also work when products are disabled in Pipedrive? Could I do something like add a tag in pipedrive to a user when he buys a certain product?
5. Are you open to paid customizations when I need something special?
All the best, Julian!
Hello! Thanks for your request!
Sorry for the wait.
1. No, unfortunately, in the opposite direction, that is, WC <- PD does not work.
2. If the user places an order with a different email, a new person will be created.
3. Yes of course. You just need a new license for each site. https://codecanyon.net/licenses/terms/regular
4. No problem, enabling “Products” in your Pipedrive is optional. On the second question – at the moment, no (although, if there is only one product in the order, then you can send information to some field via the shortcode – [first_product_title]).
5. This is under discussion.
In fact, you can get answers to the questions simply by using the test – https://itgalaxy.company/en/get-a-demo/?envato-id=21721884
Please let me know if you have any questions.
Hello,
Please fix this issue:
PHP Notice: Array to string conversion in /home/xxx/public_html/wp-content/plugins/woocommerce-pipedrive-integration/includes/OrderToCrm.php on line 424
Thank you
Hello! Thanks for your request!
Unfortunately, it was not possible to reproduce the specified behavior, but the theoretical location is determined. We can assume that the order metadata may contain an object or an array written by some additional code – now such metadata is ignored.
Please download the latest version.
Hello!
I have moved my website subdomain and the purchase code is not recognized anymore. It tells me it’s already activated when I try to set it. Could you kindly reset the code?
Thanks and have a great day! Morgan
Hello! Thanks for your request!
Done. Just try again.
Please let me know if everything will work out.
Thanks for your super fast support!
Was glad to help!
Please let me know if you have any questions.
Hello. I have a question. I have imported woocommerce contacts into test pipedrive account. Now I created a new pipedrive account for my bussines, but the contacts are not importing. All the settings are the same as before only the API is from diffirent account. Do you have any solution?
Thank you for your help, Best regards, Miha
Hello! Thanks for your request!
Please provide screenshots of your settings, enable logging, make a test order and provide a log file.
envato@itgalaxy.companyHi I installed the plugin and connected with my pipedrive but the orders made in woocommerce are not showing in my pipedrive deals. Need help. Thanks
Hello! Thanks for your request!
Please provide screenshots of your settings, enable logging, make a test order and provide a log file.
envato@itgalaxy.companyHi,
Can you map the products in Woocommerce to the products in Pipedrive so the orders will Match to the right products in the crm?
Thanks.
Hello! Thanks for your request!
The plugin searches for an existing product by name.
You can try the plugin – https://itgalaxy.company/en/get-a-demo/?envato-id=21721884
Please let me know if you have any questions.
Good evening gentlemen, I have a question. How can I get woocommerce clients to sync with pipedrive? I need this urgently.
I need Woocommerce customers to appear in pipedrive contacts.
Thanks I hope your prompt response.
Hello! Thanks for your request!
A contact can be created / updated in Pipedrive, only together with sending the order data. This does not work separately for customers, since it is not stated in the description of the plugin functionality.
But I understood your wish, and I will definitely think about it.
Please let me know if you have any questions.
Hey, is there a possibility to put into one of the fields to pipedrive custom attributes of products?
Hello! Thanks for your request!
Specify, please, what do you mean by “custom attributes of products”?
Maybe we are talking about the usual attributes of the product? /wp-admin/edit.php?post_type=product&page=product_attributes
Yes
Thanks for your reply!
All clear. Unfortunately, this is not possible at the moment.
But I will think about it and most likely it will be added soon. As a result, a shortcode like [attribute_{attribute name}] will be available for each product attribute.
For example, in an `order` there are 2 products with attribute `size`, the first product has a value `value 1`, and the second has `value 2`, as a result, the shortcode [attribute_size] will be replaced with a set of values from both products, that is `value 1, value 2`.
Great, thanks! Looking forward to this!
Hello, we have just updated to the latest version of the plugin but for some reason the activation is gone. When we try activating our license for our wineracksamerica.com domain It keeps saying “Already activated for another domain.” How do we fix this problem?
Hello! Thanks for your request!
I apologize for the inconvenience.
Please provide your purchase code envato@itgalaxy.company
Thank you, emailed
I recommend that you edit your comment and remove the purchase code from it, this is not public information.
Hi, I’ve just purchased this plugin and before I implement it on production environment I want to test it on development stage. Can I do it using the same license?
Hello! Thanks for your request!
As I can see, you did not buy the plugin through this account, that is, through which you sent your comment. I am assuming you made the purchase through a different account.
You can transfer a license from one site to another. Just de-activate on the previous site before activating on the new one. In any case, if something goes wrong, you can always contact us and get support.
Please let me know if you have any questions.
Yes, I did purchase this plugin via a different account. Great, thanks for answer.
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