112 comments found.
Hi
do i need sms gateway or you offer it from your side so i only buy the plugin ?
Is there any portuguese BR (pt-br) translation? The sms that users will receive will be in Portuguese?
Hi there, we support pt, but not pt-br. If you want to enable it, you need to edit wordpress file in editor directly.
Steps to change language: 1. Go to Wordpress Admin page. Plugins -> Installed Plugins -> Edit WooCommerce Phone Verification by RingCaptcha 2. Edit rc2c_display_function.php 3. At line 15, change “data-locale=en” to “data-locale=pt” 4. Save the file.
I hope this helps!
hi, do you support Plivo gateway. It’s the only 1 we have an account with.
THANKS
Hi! Yes, we do. With RingCaptcha, you don’t have to create accounts for Plivo, Infobip, Twilio, etc… You just need to create an account on RingCaptcha and use it for this WooCommerce plugin.
Hi! I want OTP feature only for COD Payment option in woocommerce. Is it possible.? Does it support MSG91 SMS gateway India?
Hello, this is just for the record. As we spoke on our live chat. We are the world’s first & only SMS marketplace so we are connected with all major providers, Twilio, Infobip, Nexmo, MessageBird, MSG91, etc. Thus yes you can use MSG91 if you want to. We have auto-failover so if the provider of your choice fails, it will send OTP through an alternative provider. If a requested OTP is not used, we have auto-followup to send OTP through another provider or even another channel, voice OTP. You can also leave it to our smart routing to select the best route for you based on phone carrier and country.
hi there. Pre sale questions: 1. can i use another sent SMS platform? 2. can i select a custom list of country
can u help me to implement i have bought but it’s diffrent than showing in doc file video
can you please help me live chat also no respond
i have installed and and created app from ringcaptcha account for web, and added both api keys but it’s not showing on my woocommerce checkout can you help me highly thankful
Hello can i use your plugin during user registration, instead of using it during checkout? We are providing a $20 credit for new users and i would like to use ringcaptcha to verify that we do not get multiple signups form the same person, using multiple emails
hi, does this support email only verification?
Hi, Thank you for reaching out to us. We do not support email only verification for now.
update please
Hi, Thank you for reaching out to us. Excuse us. We are working on updating process.
Hi, I bring good news Tested up to WordPress 5.1. Please test it.
Hello, does it support custom gateway please?
How many domain can I use it?
Hi Thank you for Reaching us. You can use RingCaptcha plugin to many sites.
I’m interested in purchasing this plugin. However, what is the difference between this ‘paid’ plugin, and the ‘free’ plugin found on Wordpress?
The ‘plugin’ here has priority customer support. If you want to do fair amount of customization, e.g., remove RingCaptcha branding, change the display text, change the color, etc., priority customer support enables you to get these things done quickly.
Thank you. Purchasing now.
pre sale question , is there a way to show a text to the buyers that the phone number is used for order updates ?
Yes, you can change the text on widget. Please contact us for further information at https://ringcaptcha.com
I have just setup plugin on my site and everytime on checkout page, after verifying my phone number when I click confirm order it says “Billing Phone is a required field (please verify your phone number)”. I have sent you message on support not sure if anyone received it. Thank you
Well it’s kind of urgent if someone can please look into the issue. Thank you
Hi there, apologies for the delay.
On your WordPress Admin, navigate to WooCommerce > RingCaptcha. Under ‘Troubleshooting’, check ‘Enable Javascript Implementation’ and save changes.
This should apply a Javascript workaround to fix the problem.
This problem occurs when your hosting provider cannot execute an HTTP request (probably disabled) to our API to confirm if the phone number has already been verified making it stuck on checkout page.
Please let us know if the problem persists after this.
This fixed the problem 
I am very happy with your customer support section on your website. Mokato went extra mile and added JS code for auto submit when the OTP is confirmed on Order Page.
This is beautiful plugin, going to upgrade subscription soon. Thank you
Hi there!
We’re delighted that you’re happy with the our customer support.
Please let us know if there’s anything else that we can help you with!
Hi,
this is a pre sale question.
1) I wonder if I can set up the phone’s veerification only on the first purchase?
2)What if you have the option to remove the RingCaptcha logo?
Thanks!
Hi there!
1. No, the plugin adds phone verification on checkout regardless if it’s a guest user, logged in user, or user who has already verified before.
2. Sure! We can remove the RingCaptcha logo for you.
I’m calling on the stand all day and no one answers me …
Hey Andre, we just replied on your inquiry on Intercom regarding translating the widget and removing ‘RingCaptcha’ logo. Please check it out.
I still do not receive administrator notifications or customer orders, how do I activate notifications?
Please contact us at our site chatting. https://ringcaptcha.com
Is it possible to translate words into RingCaptcha in the Woocommerce checkout area?
Yes, the RingCaptcha phone widget can be translated to other locales as well.
How much will I pay for beyond this plugin?
RingCaptcha provides 500 free SMS per month, so if your estimated volume of transactions are less than this, then there are no further payments required.
If you would like to know more, please reach out through the Intercom (the chat pop-up) on our site – https://ringcaptcha.com
Thank you.
Will the RingCaptcha Logo appear on my site?
RingCaptcha logo will appear for free plan user. When you buy our $49 paid plan, RingCaptcah logo can remove from your site.
