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47 comments found.

IN your demo, the downloaded CSV says, The file format and extension of Orders_XX.csv doesnt match. The file could be corrupted or unsafe. When i open it in textpad, there are non latin characters that are converted and I’m guessing are shown as ??: Also, will this export gravity forms data as I override woocommerce fields in an order for gravity forms. Let me know.

The file is coded use standard UTF-8 econdoing. To open CSV file use proper CSV editor like . In alternative you can import data to Excel, but you have not to simply open the file. Follow the guide reported in the plugin page under the How to import into excell section.

I report it for you here:
  1. Run Excel
  2. Import the data using Data -> Import External Data (or Import from Text) -> Import Data
  3. Select the csv file type and browse the directory where the .csv file is
  4. In the import wizard, choose Delimited file type and change the File Origin to 65001 Unicode (UTF-8) (quite at the bottom of the list)
  5. Click Next button and change the delimiter to comma (or semicolon, depens on which delimiter character you have selected)
  6. Click on Finish button

For what concerns Gravity forms, the plugin doesn’t export metafield added by that plugin.

I have not downloaded this product and did not intend to make the purchase. Please issue a refund, thank you.

Nevermind, looks like I might need it after all.


I need to move my clients and all orders over to a new woocommerce site. I can see by the demo that I can export both customers and orders. I just need to know is it possible from the files to import to new woocommerce?

the plugin hasn’t any feature to import data. Theoretically you could use the exported data for an import process, but it hasn’t any particular support for any importing plugin.

The exported data is meant to be used for statistics rather than an import process.


Will your order export plugin allow me to export orders filtered by user role?


no unfortunately the plugin hasn’t such a feature.

Hi, the customer export will include the customer fields I’ve added on woocommerce checkout? (I need to know it before purchasing!) Thank you camilla

Ciao si inviami pure i dati di accesso via messaggio privato (clicca sul mio nome e poi usa il box in basso e destra). Se puoi inviami anche un accesso FTP.

Ultima domanda: gli ordini sono stati creati manualmente via backend o via frontend? Perchè per un corretto funzionamento gli ordini devono essere piazzati via frontend.

Ti ho inviato gli accessi. Comunque gli ho creati da frontend, da altro browser, sloggata, come fossi un vero cliente. Magari è solo una questione di incompatibilità con qualche plugin.. spero. intanto ti ringrazio moltissimo per il supporto e le risposte immediate!!

Ok ricevuto il messaggio, ti rispondo via email.

Tried to load but came up with this error

Plugin could not be activated because it triggered a fatal error.

Parse error: syntax error, unexpected ‘[’ in /home/sass/public_html/wp-content/plugins/woocommerce-orders-ei/classes/com/WCOEI_Order.php on line 145

This error is due the usage of an outdated version of PHP. Note that Wordpress and WCOEI plugin (as reported in the description page) both require a minimum 5.5 version.
Could you confirm that you are using at least that version? to check go to WooCommerce -> System status.
If not please update and that error will be gone.

Updating php is usually a very simple operation in any web shared server. Go to the admin panel, search for some kind of advanced configuration and in that section you can switch the php version to the latest.