161 comments found.
Hello would you please update the plugin? Thank you.
Hi, what exactly do you mean? We have no updates available.
Hello, Can I have Images in Step 1, and text in Step 2, both in same Quiz?
Yes of course that is possible
I need to map the survey → https://footprint.wwf.org.uk/questionnaire. Can your plugin do this?
Maybe not our guided selling plugin, but our wizard form plugin can do this 
Can you show your demo of a survey that would function 1:1 like the example I showed?
You can see all demos here: https://demos.welaunch.io/wordpress-form-wizard/
My understanding. I don’t see in your examples that one can, by selecting one option, automatically move to the next question (without clicking on “next”).
Are there such options with you?
No, a user must click on the next button.
Nur auf einer Unterkategorie anzeigen lassen funkioniert nicht:
Es ist mir nicht möglich einen Produktberater nur auf einer speziellen Kategorieseite anzeigen zu lassen. Habe ich in den Einstellungen deaktiviert, dass der Berater auch automatisch in den Elternkategorien angezeigt wird, wird der Berater leider gar nicht mehr angezeigt.
Ich habe folgende Struktur: Luftakrobatische Geräte -> Tücher -> Aerial Yoga Tücher. Im Berater selbst habe ich die Kategorie ausgewählt. Ich versuche den Guide nur in der letzten Unterkategorie anzeigen zu lassen. Aber es gelingt mir einfach nicht. Der Berater wird auch in den vorherigen angezeigt. Aber der Berater macht dort keinen Sinn. Wie muss ich das einstellen? Ich wäre für jeden Rat dankbar!
Wir haben uns im Ticket gemeldet 
Hi, Is this plugin works like WP Guidant? ( https://wpcommerz.com/wp-guidant/ )
Yes it has similarities 
Hi there. Is this plugin still working with all the newest versions of Wordpress, Woocommerce and PHP 8.1? I would really like to buy it, but it looks like not updated. thx
Hello there,
yes sure it will work 
Hello, I just bought the WooCommerce Buyer Guide, and when I wanted to install it, I received the notification that the plug-in cannot be installed. The buyer code is 0ea351c7-d92d-4373-a374-8dac2526e74f . What could be the reason? Thank you.
Did you unzip it locally first?
no, I uploaded the zip-file, as it is mentioned in the back-end at Plug-ins => install (in german): “if you have a zip-file, you can upload and install it here”. should I first unzip it in my finder (mac)?
Yes unzip first locally
ok, done. then I have following situation with an docs-file, an welaunch.zip, and buyer-guide.zip, should I unzip all zip-files? And which one do I have to upload on the woo plug-in install page? Or do I need a professional IT-er for support?
You need to upload buying-guide.zip, welaunch.zip and in your WP installation you need to install the meta box plugin: https://wordpress.org/plugins/meta-box/ (all free).
Hello, I don’t know why on the top level of my shop every buying guide gets displayed. Can you tell me how I get rid of them? https://ntzl.ch/kaffee/shop/
When you edited a Guide did you max check „show on Shop Page“?
Sometimes it’s as easy as that. ♂️ Thank you so much for your fast reply!
Sure thing 
Hi guys, presale question. Is there a limit of products and questions/steps? categories etc? Thank you!
We approved your refund 
Hi,
We recently discovered that when your WooCommerce Buying Guide plugin was enabled our website slowed to a crawl. A little inspection in New Relic revealed that the culprit was a db query being ran for all requests that deletes from the user_meta table in the class-woocommerce-buying-guide-admin.php file (method called from line 134). I have since made this query conditional as a temporary solution as it appears the query only needs to run when an admin user is actively editing a buying guide, but if your team could fix this in an upcoming patch it would prevent us from having to constantly maintain the fix during updates.
Thank you,
Kelly
Thanks we fix that in next update so only loads for admins.
Hi! Just purchased the item but it requires the Meta Boxes Plugin. There is no Meta Boxes Plugin only a “Meta Box – WordPress Custom Fields Framework” plugin. I installed that from WP (nothing was in the ZIP file as far as I can tell).
However, your plugin still does not show and I am not sure how to move forward from here.
Thanks!
You also installed our welaunch plugin?
Yes.
Please send wp admin login to support@welaunch.io
I solved it by changing the order and updating your redux framework… so for others:
Install the plugin in this order: - Meta Boxes - weLaunch Framework - Actual plugin
Hmm okay 
Hello there! Is it possible to use this Buying guide with Custom Fields, that are set per product? For example when using Advanced Custom Fields Pro fieldgroup on a product? Lets say there is a custom checkbox: is it possible to filter products not only by attributes, but also by custom field value that are saved a meta data per product?
Thanks for your pre-sales support!
No sorry you need to replicate them manually in the buying guide
Hi can we have more than 12 questions?
Yea you need to increase that amount in plugin settings
Hi,
I’ve recently purchased your WooCommerce Guided Selling & Product Advisor plugin. I’m very satisfied so far.
I’m building a new webshop for my bed & mattress store. I’ve assigned the buying guide to a specific categorie this also works as it should. The only problem is that the “Start” button of the buying doesn’t always work. Sometimes when you click start nothing happens only after you refresh the page a couple times it works again.
Are you familiar with this issue? And could you help me or advice me on how to solve this please?
I’m using the Martfury theme for my website.
Purchase code: a4240c29-bf97-48e6-a7e0-02922bc1c1d8
Hmm no never heard about that. Can you send us your product category uRL with the advisor to support@welaunch.io?
Hello,
Is there a setting that i’ve missed for: F.e. My question has 10 products, only 6 show in the front end.
kind regards,
Jerry
Please renew your support and then send admin login to support@welaunch.io
Can i show a form at the end of the questions , before the results are shown?
No sorry
Can you please tell me how to embed the Buying guide to new page? There seems to be no ID number of created guide? How is that possible?
When you edit a guide in the backend you can copy the post ID out of the URL in your browser 
Why does it then show /Buying Guide has no product Categories./ even though there are categories added?
How to make a set of questions after selection of particular product? ..so the client follow the same line of questions with the result of certain product? ...because there always are other questions…..I do simply cannot divided the string of questions….how to do it?
1) When you edit a buying guide in backend make sure you have categories selected (see right bar). These will be used to get products.
2) Follow up / dependent questions are not possible.
What is the shortcode to use for different page? Any universal?
Can you please tell me how to implement shortcode of the created Buying Guide? There is no shortcode number to use. I need to implement it on clear new page (not on shop page or any other).
Even more, does the plugin provide the ability to ask only questions according to attributes?
I need to ask first what product is customer looking for: oils, diffusers, extra.
Oils than divided into basic and 100% pure. Pure than divide into according to PROBLEMS, according to PLACE OF USE, AROMA and so on.
There is nowhere guide how to do this. Can you show me how to do it? Otherwise, it does not have any value to me.
Thank you for your response. Lukas
When you edit a guide in the backend you can copy the post ID out of the URL in your browser 
Attribute questions can be created also.
Hi, I would like to know if it is possible to have 2 plugin customizations. 1) the ability to choose multiple answers at the same time. 2 Insert a reset button. If possible, I would like to know the price and timing. Thanks M.Z.
1) please contact our customisation service at support@welaunch.io for a quote
2) a Reset button is already possible after you finished a guide. Is that what you mean?
1) I wrote. 2) A reset button that appears even before you have finished the questions. Thanks M.Z.
Ok we stay in mail contact
Where id your documentation? All of your support links go to 404 pages!
That can be found here: https://www.welaunch.io/en/knowledge-base/topics/woocommerce/buying-guide/