289 comments found.
Could you give me a hand?... I can’t solve being able to access a user and that he can only see nothing more than a plugin that I want him to use without the rest… I tried but it hides everything and leaves me only the user’s profile, from now on very grateful for your help
Hi,
Check whether the user role is set as Subscriber because that role can’t access to any menus other than whether We need to check the settings to assist you. It seems your support has been expired. Please renew your support and open a support ticket at https://envato.acmeedesign.support/tickets/ so our support team can help you.
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Hello, Can I use it on unlimited websites? with 1 purchase only?
Hi,
You need to buy a separate license for each domain/website that you want to use WpAlter plugin.
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any updates in the near future about performance? Licence Management etc?
Hi,
Yes, we are pushing an update in some time. About license management: can you please elaborate?
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thx for the answer, well its about installing a licence and maybe use it somewhere else as if the website is no longer in use or for a devenvironment that then moves to productive, customer changes etc.
Hi,
Yes, you can simply deactivate the license on the old site and activate the same license on the new website you need to use.
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Thanks for the update. Please also update the changelog
Hi,
Yes, its updated.
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Is this still being developed. 12 months without update is a risk for security. Can you please check it and confirm when you will update it? Thanks
Btw i love your plugin. Just want to make sure it keeps getting better
Yes, we will be still supporting WpAlter. As far there is no security issues with the plugin, so it doesn’t required for security updates. But we will provide visual updates for supporting WordPress new updates soon. I cannot give you any ETA for that because it may be false if it delays.
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Unfortunately, there is a recent error while using your plugin. While your plugin is activated, I see a 404 page within the “Stats by Jetpack” section within the WordPress Dashboard. I double checked and made sure that this section was not selected within Dashboard Widgets > Remove unwanted Widgets. I reached out to Jetpack and they said that your plugin is causing a XML-RPC request issue. Can you please look into this?
I don’t see any issues. Please open a support ticket with your login details at https://envato.acmeedesign.support/ so our support team can check it.
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Sorry for bothering you on this. It appears that the problem seemed to resolve it self or go away for some reason. Thanks for the response.
No worries! Glad you sorted it out!
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Can you please provide some Custom CSS to remove the radius to the Login Button borders? I do not see an option to do this within the settings. Thank you!
Add this in WPAlter Options -> Login -> Custom CSS,
.button.button-primary.button-large, .wp-core-ui .button.button-large{
border-radius: 0 !important
}
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This addressed the issue. Thank you for your time!
It’s our pleasure to help you!
hi Acmee
May I know if this plugin supports Multisite? If “YES”, where can I find the documentation for it?
thanks
Hi,
Yes, WPAlter supports multi-site network. There are 2 options available for multi-site. You can find those options here https://acmeedesign.support/help/enabling-multi-site-network-options-for-wpalter/
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thanks for the reply..:)
It’s our pleasure 
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Any plans to include Templates created with page builders like Elementor or Beaver builder so we can include them in Custom Dashboard Widgets?
Would be also great if we could have more control regarding custom dashboard widgets like: - Dismissible control - Full width
I know I can achieve those with extra plugin or custom code, but since Alter already has an option to add custom dashboard widgets it would be lovely to expend on its functionally a bit.
Apologies! We don’t have plans for supporting page builders for dashboard widgets.
We are already have a custom dashboard plugin https://codecanyon.net/item/daxxboard-wordpress-custom-dashboard-creator/22990873
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Hello. I was looking at your plugin. I am wanting to make a custom front end for my users. I am wanting the ability to create a custom backend where I can have admin to user messaging, file uploads (a place for documents) and an application. Could your plugin allow for this?
Hi,
You requirement is not that very clear to me. The plugin will only customize the styles of the admin theme and hide possible elements which is not required for you like admin menu items, dashboard widgets, admin bar menus, meta boxes, etc. You could use the default functionality offered by WordPress and 3rd party plugins for messaging and file uploads.
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I bought this plugin but I would like to remove in user profile fields such as Google Plus, about yourself, behance and twitter fields ?
Hi,
Thanks for your purchase!
Those elements can be hidden by custom css ony. Please open a support ticket at https://envato.acmeedesign.support/ our support team will help you for this.
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Hello guys,
With your plugin it is possible to customize, in addition to the side and top menu, also the dashboard area completely from scratch?
Is it possible to customize the login page?
Is it possible to customize the user profile page (/profile.php)?
Do you offer a demo so I can check it out closely?
And what is the difference between this plugin and your other plugin, WPShapere?
HI,
You can find the features available with WpAlter and WPShapere _ WPSPowerbox addon plugins here https://wpshapere.com/wpshapere-features.html
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WPSPowerbox is just an add-on to the WPShapere plugin, is that it? To use WPSPowerbox do I need to have the WPShapere plugin installed, that is, do I have to buy both?
With only the WPShapere plugin I can customize the colors, font, icons of the default Wordpress menu and even reposition and remove them; and with the WPSPowerbox addon I can replace the default Wordpress menu with a menu of my own, is that it?
I can’t see the difference between WPShapere plugin and WpAlter plugin. What is the difference between them?
And none of these plugins make customizations to the user profile (/profile.php)? I couldn’t find any videos of you guys showing this.
And besides the color and font type, is it also possible to change the font size?
https://wpshapere.com/wpshapere-features.html
There is no option to customize profile.php as it has very few hooks and you can’t change the font size but you can achieve it by CustomCSS.
Hello I need to de-activate alter because is block all email wp and woocommerce, it was work perfeclty from years, and now we get this issue, i try to create a ticket but need to renew support… get a problem to wp shapere too… so wich license i need o renew ???
Hi,
Apologies for the inconvenience!
You can renew the support for any one of the plugin first and let us check the issue on your website. From our end we have not facing such issues so we have to examine on your website.
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Hi guys. Wordfence is reporting on all sites: “The Plugin “Alter” appears to be abandoned (updated 14. November 2019, tested to WP 5.2.14). Type: Plugin Abandoned”, altough I updated recently. Can you please check.
Hi,
We have tested with Wordfence and it is not reporting WpAlter plugin for any issues. Also, the updated version you have is very old. Please ensure you have the latest version 2.4.4 updated on Jan 07, 2021.
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awesome you just updated it for the licence check! thx!would it be possible even to switch (as im cloning an installation) and want to switch licences after. and show only the licence number
Yes, we are working on it, you can delete the license code from an installation and use it for other installation. Will be released shortly.
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Hello, I saw that you can have a custom video box for YouTube, is there a way I can learn more about that. Like can I add/embed a Playlist? Can I also add a custom message in that same element?
Hi,
There will be a text box to add the Youtube iframe code and it just play what the youtube player can do. And yes, you can add any text just above or below the video like a normal text.
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What’s the difference between your WpAlter White Label Wordpress Plugin and your WPShapere WordPress Admin Theme?
Hi,
You can find it here https://wpshapere.com/wpshapere-features.html
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Hello,
What’s the difference between your WpAlter White Label Wordpress Plugin and your WPShapere WordPress Admin Theme?
I’m confused, I don’t know which one to buy.
It looks like they’re doing the same thing.
Kindly explain the difference to me so I can know which one to buy.
Regards
Hi. I can´t access to your site to get the way to allow individual settings for each subsite on a multisite installation. I´ve used your customization in the past but I´ve lost it. Could you help me please.
Hi,
I can see your support period has been expired. Please renew it and open a support ticket at https://envato.acmeedesign.support/
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Pre-purchase question: is it possible to hide the ‘super admin user’ from the (client) admin user? If not, the (regular) client admin can still see the super admin user in the Wordpress Users panel and delete the super admin or change login credentials which is not desirable. Thanks in advance.
Apologies, it is only available in WPShapere addon plugin WPSPowerbox https://codecanyon.net/item/wpspowerbox-addon-for-wpshapere-wordpress-admin-theme/22169580
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