289 comments found.
Hi, After the latest update, we get the blank page with an error on login page:
Did not parse stylesheet at ‘http://www.xxx.com/wp-admin/admin-ajax.php?action=alterLogincss' because non CSS MIME types are not allowed in strict mode.
We use the multisite environment. Please guide us to solve this problem.
Regards,
Hi,
We apologize for the inconvenience. Please let us check the issue and get back to you.
you got a changelog for the latest update ? 
Hi,
Yes, please check on the item description.
Thanks 
Hi, i dont see any difference between flat ddesign and default design, when both activated, it’s looks like the same.
Hi
For the default design, Shadows for buttons and for all other elements will be applied as WordPress default.
In Flat design, all shadows will be removed and borders will be removed some elements. If you have any issues in it, please open a support ticket at http://acmeedesign.com/support
Thanks!
hi. how can add languages with poedit , a added but not work correctly
Hi,
Please open a support ticket at http://acmeedesign.com/support our support team will help you with the issue.
Thanks.
hi, rtl not work ! can’t add languages with poedit and…. please update
Hi,
We already tested for RTL compatibility and it is working fine. If you have any specific issues please open a support ticket at http://acmeedesign.com/support
And our developer team is working on the translation issue and will release an update asap.
We appreciate your patience.
Thanks!
Hello, when will this be updated for 4.7.
Hi,
We don’t find any issues with WP4.7. Please let us know if you have any issues with the latest version so we will correct it asap.
Thanks.
Would love for you to offer an extended license…
Hi,
Currently we don’t offer extended licenses. May I know for what purpose you’re looking for extended license?
According to licensing terms I need to have an extended license in which someone has to pay to access. So currently I have one multisite WordPress installed on one specific domain, but my customers technically pay when they see the admin. A regular license would be fine if the customer was not paying, however they are in my case, therefore I cannot use your product without the extended license. I have used your WPShapere for personal use and love it, it works with everything including Divi, WooCommerce, and GravityForms unlike most other options and themes on CodeCanyon that are currently offering extended license. I just wish I could use one of your admin themes for my commercial purpose since they actually work (both cases are just one install, its just the extended license is for those that are paying customers).
Hi,
We are so happy to hear that you’re WPShapere for your projects
We are not too familiar with envato licenses about multisite installation and licenses is not mentioned about WordPress multisite installation specifically. As far as we know even with extended license, you cannot sell multiple copies of the plugin. Even extended license is also insist you to purchase separate copy of the plugin for use each sub site/project.
Anyhow, we will contact envato regarding this WP multisite installation and license thing and get back to you once we hear from them.
Hi,
Below is the reply from envato support regarding your question:
“In general, with multisite installations that are mapped to subdomains, a single license is fine because technically it’s still only one installation and one entity. However, they’ll need multiple licenses to use a multisite installation with domain mapping because those would be technically different sites, and hence, different end products.”
So if you’re using domain mapping, you need to purchase separate licenses for each sub site. If you’re using sub domains, a single license is enough.
Hope this help.
Thank you for the clarification, however a regular license will not be alright if af a customer happens to be a paying customer. I found this FAQ under licensing for Evanto- https://codecanyon.net/licenses/faq#paid-service-a
Question – “I have a paid service where users can customize their own web pages. I am purchasing an admin template to use this service, which is accessed by my users. Which license do I need?” My comment- your product is an admin template
Answer- “You need the Extended License, because your users are charged to access your service.”
I am just saying I personally wish you would offer an extended license for the case like the FAQ above, however this is your product and you can decide whether or not you want to offer extended license.Hi,
Apologies for the delay. May I know are you using domain mapping for sub sites. So your customer websites coming like below?
www.domain-siteone.com/
www.domain-site.two.com/
www.site-three-domain.com/
Or using sub domains?
domain.com/siteone
sitetwo.domain.com/
sitethree.domain.com/
Neither. I am using sub folders. Domain.com/__. No domain mapping and no subdomains.
Alright, added Extended license for the product. You can proceed with your purchase!
I saw this theme is multiple site compatible, does the setting on the main site can be used in the network wide?
Hi,
Yes, you can control the settings for network wide.
Thanks.
Hi,
I just bought the plugin, and am quite happy with the way it works.
Only thing is that the class that is added for privilleged users “toplevel_page_alter-options” is only applied on body on certain pages.
For instance I’d like to control what the normal Admin sees when editing a page. But the super Admin class is absent. Is there another way to detect the ‘superAdmin’ status with css?
Thanks
Hi,
CSS classes are WordPress created and you can’t control all things with generated css. Instead, you can use WordPress is_super_admin() function to find whether the user is super admin or not and apply your CSS.
Hope this help. Thanks!
Thanks for the answer.
After researching and trying I found out that SuperAdmin is only available in Multisite installation, am I wrong?
Right now your plugin adds a ‘toplevel_page_alter-options’ class to the body tag when I’m on your plugin page (admin side), which allows me to control what normal admin see and ‘privilleged admins’ see. Is there a way that class can be added to all WP admin pages if I’m logged in as a privilleged user??
Because the solution I have done using your tips is working BUT I cannot set any user as superadmins since I don’t have a multisite installation. if ( !is_super_admin() ) { add_action( ‘admin_enqueue_scripts’, ‘wpse44753_admin_enqueue’ );
function wpse44753_admin_enqueue() { wp_enqueue_script( ‘wpse44753_style’, ’/not-superadmin.css’); } }
Hi,
Please open a support ticket at http://acmeedesign.com/support as we can’t offer technical support over the comments. Our support team will be available at support system to assist you better.
Thanks.
hi there,
i am using this plugin on localhost, i got a problem, not a big problem, but kind of annoying. when i connect onto internet, the plugin loads up very very slow, but when i shut off internet, the plugin loads up very quickly. Please let me know why, and how to solve this issue? thank you.
wayne
Hi,
Our plugin has no external sources to load. So our plugin may not be the issue. May other plugins or theme may load heavy scripts from external sources. We can’t guide without checking your site. Please open a support ticket at http://acmeedesign.com/support along with your admin login details after uploading your site to online.
Hope this help. Thanks.
Thank you so much.
Quick reply
Great plugin
Can you please explain more clear about this
General option
1) Remove unwanted items Screen option , Wordpress update notifications. Where is it, I see no change after checked (saved)
2) Disable update emails (where is it?). Normal I just see text under plugin installed there is new update, i don’t get any email.
3) Hide Color picker from user profile??? How is it work?
4) Dashboard widget. How do I make them full width (they are 2 collums). Right now there is only draf. I want full width. and next i will add video, i also want it full width. (Just full width in content, sure no touch to admin menu ).
widget option only left or right
5) How to use change text option? I tested “Site Title” to “Site-Title” (saved) , no change
Hi,
Please open a support ticket at http://acmeedesign.com/support our support team will help you with this.
Thanks.
Ok created ticket 2569. Thanks
Hey
you got a change log ?
Hey,
Yes, please check on the item description.
Thanks.
Hi. I really liked the plugin. It is awesome!! I have a little question though. I couldn´t find where to assign Alter settings to only Privileged users. I have many admins and I want settings to be visible only for one of them.
Could you pease guide me to do it.
thanks a lot in advance
Hi,
Please open a support ticket at http://acmeedesign.com/support our support team will help you.
Thanks.
Hi Acmee,
Your plugin seems really impressive, but i feel like doing this over and over for each client could be time consuming, better code your own plugin once than doing all setups 20 times or more…
One solution could be an option to export the work your done on custom and branding to import it on another installation.
Your feature that say : “Export and Import of settings feature.” sound really like it does that, but does it really does to all of settings, widget and everything ? (for example, if the logo seems a little tricky) and does it is as simple as that ? 2 clicks to export and 2 clicks to import ?
If it does, it’s just amazing…
Regards.
Hi,
Thanks for your interest in our plugin and appreciation.
Yes, Export and Import can import all your customization including custom widgets. But as the logo is stored as ID, you can’t get it work on another installation. You need to upload it on every installation. Except the logo, there is no extra work.
FYI: We received requests from buyers to add text box to include a direct url to logo from another domain so there is no need upload your logo on every installation. We will add that feature in the next update.
Hope it will helps 
Hi, indeed such a functionality could be good, but it the other domain get down or slowed, it could mess up the admin part.
The idea of a link to another domain is good, but why not push it further by auto-importing an image already hosted somewhere ? 
Regards.
Hi,
Yes, you’re correct. But may be it results in permission errors with some servers. Anyhow, I will forward your request to our developer team. They will try that option.
Thanks for your suggestion 
Hi again, It could results in permission errors, but that’s on the fault of the person that import it if the target logo dont have enough permission. But any image that is public should be importable (Wordpress site logo, dropbox file, etc..) I’m still hesitating between your solution and one another (WP Materials), they have freaking great design ! But not your options of whitelabelling and custom widgets, or simplification for client. You have done an amazing work on it !
Nut i found the design to be a little bit old school… Material Design is so cool, and comprehensive for client, i would dream of your option in such a cool design 
Hi,
Thanks for your suggestion. We have built this plugin mainly to provide most white labeling features that is not available with other plugins. We welcome your suggestion to have a cool design and we will come up with the same in the future updates. And also we have already added your request for exporting and importing logo to our updates list.
Thanks again 
Hi acmee, this is time that i choose a plugin for whitelabelling, i see that yours dont get updated recently, did you continue the dev of your plugin ?
Did you have some insight on those new designs ? 
Regards.
Hi,
Yes, we will continue support the plugin and we’re currently working on new features to the plugin and will release the updates one by one.
Hope this help 
Indeed that’s helping, but no word about he design ? 
Hi,
Yes, We have updates on the design also but I can’t detail how the design will be as it is in development.
Hope this help 
Hi there,
Found an incompatibility with VC. Plugin dont work on removing it from back-end.
Regards.
Hi,
For issues, please open a support ticket at http://acmeedesign.com/support with enough details about your issue, our support team will help you resolve the issue.
Thanks.
Hi. I am considering to purchase one of your plugins however I am in delima because both WPShapere and Shaper seem to have different extras and I wonder if you plan to pack all these features in one single plugin and give it a suitable price. I think It would be nice to have all these features in one single plugin taking into account the importance of reducing the number of plugins installed in a Wordpress site.
Thanks in advance
Hi,
Thanks for your interest in our plugin. Alter is an advanced version of WPShapere including all white label features available in WPShapere at an little extra cost except the pre-made themes. We do have plan to include pre-made themes to Alter in the future updates. So if you want all features in a single pack, you can go ahead with Alter.
Please let me know if I missing any feature.
Thanks.
Excellent then.
I have just purchased Alter. I am gonna give it a try and if I like it I will purchase more licences for my upcoming projects.
Thanks again.
Cool. Thanks for purchasing the plugin and I hope you like the plugin. If you need any help don’t hesitate to contact us at http://acmeedesign.com/support
I’m fiddling with your plugin and have a feature suggestion:
To really change the look-n-feel setting a height for the Admin bar and menu items would be a great option (same as in Pro theme).
I know it can be done in CSS but with a slider is just easier, especially with a live update.
Thanks! 
Hi,
Thanks for your purchase.
Yes, we will include your request in the future updates.
Hi, do you have an ETA for multisite support? And /or is there a roadmap?
Hi,
Apologies, I can’t give you any ETA for the update however we’re working on it. Anyway, if you tell me what feature you are looking for, we can check it and let you know.
Thanks.
Hello, Nice plugin but What’s the differences between this and WPShapere?
Hi,
Thanks for your interest in our plugin. Alter has a lot more different features than WPShapere dedicated to white Label purposes only. We have planned to add more features in the future. And the reason we have different plugins is cost and features which suits the needs of different buyers. So we maintain different versions of the plugin.
You can check the screenshots of both plugins to get an idea about the features available with both plugins and you can decide which suits your needs.
Hope this help.
Very nice dear, I will purchase it, but is it possible to rename or remove some of post meta boxes while adding new posts?
Hi,
Apologies. That feature is not available with this plugin.
Is there an upgrade price for those of us who already bought WPShapere?
Hi,
Apologies. It is not possible with envato marketplace. However, we are running a introductory discount price of just $16 for the next 24 hours only.
Hurry now!!!
Hi acmee, Great plugin GLWS
I would like to purchase it to use it on a customer wp theme, I can see on your page that you can hide a lot of WP elements, logos etc But can I edit the footer also? I want to remove “Thank you for creating with wordpress” and add my own text with url to my site? Is it possible and easy way to do it? Thanks in advance
Hi,
Thanks for your interest in our plugin
Yes, you can edit the footer content also. Once you activate the plugin, Alter will remove the text “Thank you for creating with wordpress” automatically and you can put your own contents (text, url or images) there using WYSWYG editor.
Hope this help.
Thank you, for your reply, going to purchase now
If I need some help setting up do you have a support forum? Best regards
Hi,
Yes. We have dedicated support system at http://acmeedesign.com/support we can open tickets there and we are happy to assist you 
In multisite as a super admin I can not customize elements what to display to all network users/admins. How can I solve this? Thanks
Hi,
Currently the plugin doesn’t support multi-site. We will add that feature in the coming updates. Can you please tell me in details what things you can’t customize?
As superadmin I need to determine what might appear in the menu. Now, there is only the possibility administrator … When it clicked, even I as a super administrator can not see element in menu.
Hi,
We will take in to account about your issue when implementing multi-site support for the plugin.
Thanks.