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Discussion on WhatsApp Chat WordPress

NinjaTeam

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52 comments found.

Hi i really need support here, i already sent a ticket with not response.

My problem was fixed by the support theme by downgrading to 1.7. thank you guys

Thank you, agloestudio.

Please come back to us if you need further assistance.

Kelly

hello I would like to install this plugin is compatible with Polylang and Flatsome theme? Thx Paul

Hi there,

Yes it’s compatible with all themes, Polylang or WPLM.

Let me know if you have any questions :)
Tommy

Hi, I have tested the demo, it works fine on laptop but on mobile it does not redirect to Whatsapp, please explain. Thanks

Hi there,

On mobile please test on this link https://demo.ninjateam.org/whatsapp-chat-wordpress/

Let me know if you have any questions :)
Tommy

Tabaza82

Tabaza82 Purchased

how can i remove GDPR Notice?

Hi Tabaza82,

Thanks for reaching out and for being our customer. We will update the option to remove GDPR soon. Please stay tuned!

Best,
Kelly

Hi, how can i do the update to v2.0? should i uninstall and reinstall the plugin?

hi chadizeidan,

Yes, you can uninstall and reinstall the plugin, we will add an auto-update in the future.

Tommy

helooo, can use on php script…?

Hi ucijunaedi,

This plugin is for WordPress only. Please let me know if there is anything I can ever help you with.

Kelly

This looks nice, may I ask, can users chat within the website panel on bottom right or would it always open web whatsapp?

Also, is it possible to have each users page only connect to them?

For example I have lets 20 staff, each staffmember has their own profile page/post. The chat icon will appear on each users page, if connected by visitor it would send whatsapp message to that user only?

Thanks

Hi there,

If you want each page each account, please use shortcode, like this https://demo.ninjateam.org/whatsapp-chat-wordpress/shortcode/

I hope this helps.

Please let me know if you have other questions.

Kelly

Thanks Kelly, so to use 1 account on 1 page, I need to use the banner/button type link rather than popup bottom right is that correct?

Have you any online documentation I could view with this shortcode?

Cheers

Yes, that ’s right. You should use shortcode for it. You can refer to the demo https://demo.ninjateam.org/whatsapp-chat-wordpress/shortcode/ or documetation here https://ninjateam.org/wordpress-whatsapp-chat-tutorial/

Let me know if you need more help.

Kelly

Hi Team,

Is it possible to add the following topics to the plugin?

1) Description text when offline – is there a way to include links or refer to a contact form or page if the account is offline?

Furthermore I need to know what is the best size for the avatar image because currently it isn’t centered and too big.

Thanks in advance….

Thanks much appreciated.

1) can you keep me in the loop there?

2) currently I am using an 200×200px image. Unfortunately it won’t be centered. Actually I would like to use the round button style, because it fits more for me. What I could do to center the image for the round style?

Thanks

Hello there,

Please submit a private ticket with your login credentials at https://ninja.ticksy.com/ and our developer will help you modify both things you mentioned.

Kelly

Thanks Kelly, I will do that.

Hi, Can I use WhatsApp business account automation on this plugin?

Hi there,

Thanks for reaching out. Can you give me the account to test first then I will confirm you?

Kelly

hello,

is it possible to display only on the mobile version?

Hi vinihandrietta,

Thank you so much for your interest in this plugin. Yes, you can set it to display on mobile only.
Let me know if you need any info further.

Kelly

Hello

I run a listings website with many Businesses.

Can I have a Whatsapp connect for each different Business with one/many contacts for each Business on their page???

Hi eirehotspur,

Thanks for reaching out. Yes, you can use shortcode for different accounts on different pages. Please see demo here https://demo.ninjateam.org/whatsapp-chat-wordpress/shortcode/
Let me know if there is anything I can ever help you with.

Kelly

Hi, great job but check my site on mobile: www.perma-finanz.de i hope you can see my problem. I need your plugin a little bit higher. how i can make that?

Hello there,

Thanks for reaching out. In this case, please submit a private ticket with your login credentials at https://ninja.ticksy.com/ and our support team will help you modify the plugin to fit with your site.

Kelly

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