Reviews for WPBakery Page Builder for WordPress (formerly Visual Composer)

10,259 Reviews

for Feature Availability

Easy to use!!

wpbakery

Author response

Thank you for the kind words.

for Other

I love the plugin but the support commitment leaves a lot to be desired.

I'm updating my review as I see the author is not entirely to blame for the support system (envato is) however I still think it's pretty ridiculous to charge people who have already purchased the plugin and need simple rudimentary customer support unrelated to custom development $35.88 for the privilege. I might as well just buy another license.

wpbakery

Author response

Hello, Unfortunately, the support renewal price is fixed by envato and we do not have a control over it. However, the support is valid for an year. So, if you face any issue/problem within the period, our support team will be able to guide you with the same.

for Feature Availability

I've used several WordPress page builders and this one is my favorite. It's easy to use and has so many elements to style my pages. Each element is highly customizable.

wpbakery

Author response

Thank you for a great review.

for Customer Support

Excellent

wpbakery

Author response

We are glad to hear that we were able to help.

for Feature Availability

Good quality and flexibility

wpbakery

Author response

Thank you for the kind words.

for Other

When we purchased the plugin it was the page builder available and at the time it did what we needed it to do. However, I no longer recommend this plugin for several reasons.

1) The plugin is slow not only to use on the Front and back-end, but also when viewing pages - especially pages that use the blog post features. Even in a fast hosting environment on both VPS and Managed Cloud hosting it can be slow

2) The shortcode mess the plugin leaves behind locks you in - if you ever want to move onto another page builder, or just want to stop using it - switching over can be a nightmare. We spent months converting a 1000+ page site

3) It conflicts with other plugins and themes - usually because plugin updates don't always keep up with third party releases.

We closely manage all our updates, and test before updating anything. Many major WooCommerce updates often were delayed to due to conflicts related to this plugin.

The plugin conflicts we experienced were on dev sites not production sites. But many end-users don't understand this and often times run into issues.

4) the plugin doesn't always keep up with other third party plugin releases - like WooCommerce. While I understand that WP Bakery/Visual Composer can't keep up with every plugin, it does sell it's compatibility with WooCommerce and the plugin should at least keep with that.

For the reasons mentioned above, I no longer recommend this plugin.

wpbakery

Author response

Hello, Thank you for sharing the feedback. It will be helpful in improving the plugin in future.

for Feature Availability

very nice product !

wpbakery

Author response

We are glad to hear that you are liking our product.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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