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Hi! I have a feature request to your already awesome plugin. There are a lot of plugins that do items to visual composer. If you have a few of these you quickly get a lot of items to choose from in VC, and more often that not you don’t remember what they do. I have two suggestions for this. One is that when you hover over items you can see what the item can look like. The second is that there are so many settings to make, and if you make a lot of settings, set images etc just to find out that the result wasn’t the one you were looking for, that’s not so nice. So if one at the top in the settings box just could click “insert dummy” or something, that would be great. Then you could see how the item looks, it’s basic function, with images/colors etc. Is this something you could think about doing? Thanks!
Hello, Thanks for the feedback. We have added it onto our feature request list, so that it can be checked in future.
Knowledge Base ·
Official Support ·
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A big THANK YOU to user ideahost for the fix on the “http://fonts.gstatic.com/s/opensans/v15/” mix content error. Please author fix it on next update! Thank you.
Hello, This issue is already on our list and it will be fixed in the upcoming release.
WE need to have a white line between paragraphs for clarity, but wpbakery stubbornly refuses to save linebreaks where we need them. Why does wpb delete added htnml-tags in textblocks?
Hello, The page builder using the default WordPress editor which by default strips some tags. To prevent any tags from being stripped, you can add it via raw html element which is especially meant to handle html content.
To whom it may concern, I would like a refund for my license please. There’s nothing wrong, I just bought the wrong solution for my website’s problem. Please, if you can refund me, as it has only been less than one hour since my purchase. Thank you.
Hello, You can open a refund request via: https://codecanyon.net/refund_requests/new so that it can be checked further.
How do I use grid builder to make this kind of layout? https://mythemeshop.com/plugins/ specially, I want to make the post grids to display 3 buttons on the bottom, and these buttons would be specified through the post details. Could i also load shortcodes in the grid builder?
Hello, In this case, you can create custom elements as per: https://kb.wpbakery.com/docs/developers-how-tos/adding-custom-shortcode-to-grid-builder/#AddingCustomShortcodetoGridBuilder-Customtemplatevariable to display the links specified through the post details. You can then create a custom grid template via grid builder and use the custom elements in the hover state.
is there a video tutorial on how to use the Shortcode with Grid Builder? I don’t know what values to replace. Can I just copy and paste the code given there as is?
Hello, If you want to add a third party shortcode in grid template, then you can do so by adding it via text block element in the grid builder. We have a grid builder tutorial here: https://kb.wpbakery.com/docs/learning-more/grid-builder/
Knowledge Base ·
Official Support ·
Thank you for providing that link to me. I’m curious on how I would go about in making the button element urls to pull the information from the post. Like if I had a special meta boxes fields (on the right-hand sidebar) that I filled out with links that were part of the post. I hope this makes sense on what I’m asking.
Your documentation doesn’t clearly show how I would have the links via button read from the post. Instead, it asks what link you’d like to add inside the grid builders button element.
Hello, Unfortunately, our button elements does not have such a feature. It will possibly require coding a custom element that will look for meta fields and link it accordingly.
I created many own shortcodes but one feature is missing.
Are you planning to add a type value like “attach_file” in the future?
Hello, The attach_file field is currently not available in shortcode mapper. We have it on our list to enhance the available fields in shortcode mapper.
That field would be awesome!!
Are you offering custom programming?
I would have some open questions / adjustments with the vc_map field.
Hello, I am afraid, we do not offer customisation service.However, we can recommend you to check WPKraken: https://visualcomposer.io/go/wpkraken
Knowledge Base ·
Official Support ·
Hello, I have bought multiple themes which use your plugin. I want to show HTML code on my page. How can i do this? I want to show the HTML within the “Tour” element. This is my site, and the code is not showed properly: https://byggesektor.dk/byggemaerket/
Hello, The plugin executes the html code added in it. You can use a third party plugin which displays the code and then add it’s shortcode via tour element.
Hi guys !
Just a quick question : Do you have any idea when you plan to release the possibilty to edit category / archive pages please ?
I found this on your website : https://visualcomposer.io/docs/faq/can-i-edit-category-and-archive-pages/
...but it says “future versions” which isnt very accurate…
Thanks for your answer
Hello, Unfortunately, we do not have a precise time frame for it. But, such feature will take some time as the website builder at present can only work in the available content area.
Hi guys, there is a bug in the latest version:
TypeError: this.textarea is undefined
from file wplink.min.js
Hello, We are aware of this issue with frontend editor and it will be fixed in the upcoming release. At present, a workaround is to add the link via backend editor.
This comment is currently being reviewed.
Hey Guys – I’ve got a huge problem here – I’ve BOUGHT THE PLUGIN DIRECT FROM WPBAKERY, but I’m unable to access my account, can’t validate purchase!
Been a long running user of your visual composer for years. In fact, I won’t buy a theme without it. I SWORE I bought a license for this a year ago but couldn’t find the license key. I tried logging into the support porthole but couldn’t remember my password. So I requested the ‘forgot pass’ reset email, which never came. Tried multiple times on different computers – still no email. I can’t use any other address for I’ve not registered any other one. Can’t use a forwarder – don’t work! Still no email. So I bought the plugin again just so I could get moving on this project. Guess what!?... Cant’ activate it without logging into my account. So I tried contacting you but wait – there’s no contact # or email? I replied to the email confirming my purchase (Invc #: WPB-2018-00023896) and … no response. So here I am – contacting you here. Please respond or at least give me a contact to get this resolved. This is pretty surprising how the only means of contacting you for help requires a password – with no fail-safe backup? C’mon fella’s – need you to follow through on this!
Thanks in advance,
Hello, Please drop us a message via our profile contact form and include the email if id through which the purchase was made, so that we can investigate the issue further.
Hello, 1) If the license is purchased directly through us, it will be automatically added into your wpbakery.com account. You will have to manually import the license into the account if it is purchased via envato.
2) There is no limit on license transfer. A given license can be active on one domain at any given time.
Thanks for the answer.
It is clearer now. Additional question about the functionality. We require users to login and submit data entry information (status report, sales report) on daily, weekly or monthly. Data entry will be monitored by manager who can approve or reject the report. Most important – users are allowed to view their submission and make amendment if necessary. It will also require file attachment support in the form.
Is it possible to do all these with wpbakery and/or with add-ons (i.e easy-form)? Most stand-alone form plugins only support one-time submission (not editable) when we approached them. We already have couple of options in our list but would like to check with wpbakery before making the decision.
Is there a way to force an specific row to stay at the top of the visible area. I disabled the header on my theme and want to use a row I created, it will be the first row on my content, but I want to keep it always visible even when I scroll down.
I found you have a sticky column option, I tried to follow the steps on your video tutorial but it is totally different than the most recent version of your plugin and I can’t make it work. Does this funcion work on mobile? if not, how can I enable it on mobile?
Hello, The sticky column is not our standard feature. It might be added by a theme or an add-on. It will require some custom js and css code to alter the positioning of row to make it sticky or always visible.
We’re using themes that come with Page Builder bundled in. I asked our theme support if we should prepare anything regarding Gutenberg. They plan to keep using Page Builder, which is appreciated, but don’t know how this will be handled.
What would you advise? Install Classic Editor? Wait it out because you will ship an update with a solution? Anything to prepare?
Hello, Our recent releases are compatible with Gutenberg. We have added an option under WPBakery Page Builder -> General Settings, which allows you to disable the Gutenberg editor. You can check more details here: https://kb.wpbakery.com/docs/faq/does-wpbakery-page-builder-works-with-the-gutenberg/
Knowledge Base ·
Official Support ·
We would like to add a read more button to the post slider element.
How is that possible?
Hello, You can override the html output of existing element: https://kb.wpbakery.com/docs/developers-how-tos/change-shortcodes-html-output/ to add the required link to it.
What’s the ETA on the update to fix the “Insert/Edit link” in the frontend editor? We have a school site where all the teachers were trained to use the frontend editor and they’re kind of freaking out. Training dozens of teachers to use the backend editor might be a possibility but school just started again this week and they’re kind of busy. Thanks.
Hello, The update might take some time. However, we would request you to drop us a message via our profile contact form, so if we implement any quick-fix before the release, we can share it with you.
Hi, is it possible to enable using a shortcode as button text (s. https://drive.google.com/file/d/1-ZPS_Ziph11k2xXHCstD2JRZp93vz48T/view) with some filter? Thx in advance, Stanislaw
Hello, Unfortunately, the standard button element does not support text rendered via shortcode. You can add a shortcode via text block element and then add link around it with button classes to give it a similar appearance.
I have the most recent version installed, but I’m not getting any of the Sticky Row/Column options shown in the video.
I also don’t have the option to set Z-indexes
Hello, The sticky row is a feature of Visual Composer Website Builder plugin: https://visualcomposer.io It unfortunately is not available in WPBakery Page Builder plugin.
I thought this ‘was’ Visual Composer…or used to be called that.
Is there a way to lay an two images over row a row?
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