wpbakery

wpbakery supports this item

Supported

This author's response time can be up to 1 business day.

16256 comments found.

hi, when I installed a plugin, I think the latest is a Site stats plugin, then I cannot see the visual composer anymore.

was the installed plugin the reason for this?

Hello, please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Hello, i had “Arkahost” as my old template but now I change it to “kallyas” and the problem is that my pages have been designed by some custom template added to Visual Composed by the old template e.g “Slider Tabs”, I want to ask you if I can import those templates into my new theme. Note that those templates existed on the old theme folder “Arkahost\templates\visual_composer”. Please, some help!

Bet regards, Mohamed Ali

Hello, Most likely, these elements are custom coded by the theme author as we do not have them in our standard plugin. you can check our standard elements by creating an online demo here: https://vc.wpbakery.com/try/ You can check it with the theme author if the custom elements added by him can be migrated from his theme to another.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Hi! I bought the item Notio from the Fuelthemes seller and I own Visual Composer enabled and working. But I can not enable the license to use the Template Library. Do I need to buy a solo license?

Hello, The visual composer which comes with the theme does not have a license of it’s own. To activate the license and to download the templates, you should purchase the plugin directly through us.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

I already bought a license, but I do not know how to automatically activate on my blog. It appears that I do not have a license and sends me to buy again. How to do ??

Hello, the problem is that Envato API sometimes struggles to provide new licenses on time, we are communicating with Envato to resolve it. What you need to do right now is to log out from support.wpbakery.com and Envato. Then log in once again and you will see your license listed and will be able to activate your copy.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

cURL error 7: . Please try again. When I try to activate plugin license I get this error.

Hello, please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Y4TE

Y4TE Purchased

Hi,

My visual composer isn’t working at all! I can’t edit on the backend or the frontend and it’s extremely frustrating!

Hello, Please make sure that you are running the latest version of visual composer which is 5.1.1. If there is still any issue, then please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

terjemk

terjemk Purchased

My VC save button on elements stops working on pages where i have embedded mailchimp sign up form. Any solution to this?

Hello, Please add the mailchimp embedded code via raw html element. If it is added via text block element, then the code will be executed in the editor and might cause an issue with save functionality.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

terjemk

terjemk Purchased

Great! Thank you for your reply!

Is there a way to link a masonry media grid photo to a specific page?

Hello, the grids can be linked to the respective posts/pages of the featured images displayed by them. You can use masonry grid element to do so.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

remon3928

remon3928 Purchased

Does VS elements work with any lazy load plugin?

Hello, Unfortunately, we have not tested the lazy load plugin. However the elements with does not load js should work fine.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

studmuphin

studmuphin Purchased

Hello, I have a hero call to action at the bottom of every page on my site. The call to action has a contact form via Contact Form 7. The hero call to action does not display the ReCAPTCHA I have integrated into the form, thus making it impossible for anyone to use the form because the CAPTCHA that isn’t displaying is blocking it. How can I get the Google ReCAPTCHA to display in the hero call to action? http://niceshirtmedia.com

Hello, please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

jfn99

jfn99 Purchased

how can I do a simple hover image swap on a page content?

Hello, I am afraid, our image element does not have an image swap functionality on hover. It will require some custom js code to add a class to the element upon hover and then change it’s background. Alternatively, we do have many third party add-ons: https://vc.wpbakery.com/addons/ which might have such a functionality.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Using Grid Builder, I’ve built a grid based on a custom post type. How do I display a taxonomy term for each custom post on the grid?

Hello, You can create a custom grid element as per: https://wpbakery.atlassian.net/wiki/display/VC/Adding+Custom+Shortcode+to+Grid+Builder#AddingCustomShortcodetoGridBuilder-Customtemplatevariable to display the taxonomy and then add it to a custom grid template via grid builder.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Hi Rohan, many thanks for your quick reply. I’m a bit confused by that link to be honest! Is there are a code example based on taxonomy that I could modify?

hi, i have activeated on a demo domain, please show me how to deactivate licenses on main domain or on another domains

Help please ! I can’t create a support ticket. I bought a licence one hour ago for a wordpress site, and I can’t activate anything…

Hi, i have several questions for you. 1. Can thevisual builder be used with all the themes or just with themeforest themes? 2. How far its customization go? I mean lets say i have a envelop theme. It has some ready made templates. And my customer needs a website with the mix design of 5 templates. Can i do it with vishal builder?

Hi,

I have active support but it’s just a quick question so I thought it would be easier on here – is it possible to delay the autotype animation until the element is scrolled into the viewport?

by
by
by
by
by
by