wpbakery

wpbakery supports this item

Supported

This author's response time can be up to 1 business day.

15652 comments found.

Hello, i bought WP Theme and with it, i had Visual Composer as well. Right now it is not working. i tried 2 different options 1. i deactivated and deleted and activated again 2. i downgrade the WP to different versions such as WP4.5, or WP 4.6.1 both of them are not working i just want to ask that when i erase and activate the plug in again is it uploading the latest version of Visual Composer. my second question is if i pay 35 dollars and buy it except the support what is the advantages.

Hello, 1) When you erase and upload the plugin again, it is installing the same version which was being used at your end. 2) The purchased license will allow you to activate the license, avail auto-updates, access template libraries, etc.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Hello, I bought Clapat Legrand theme, and I can’t activate Visual Composer. How can I do ? Regards

Hello, The visual composer which comes with the theme does not have a license of it’s own. To activate the license and to avail auto-updates, you should purchase the license directly through us.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

If I use several blocks on the homepage and I want all of them to show the latest posts in chronological order and NOT specifying any category, is there a way to avoid duplicate content in two or several blocks?

Hello, I am afraid, we do not have such a functionality as each element is independent and pulls or displays the content on it’s own.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Hello+ I am trying to activate my copy of this plugin on my site but your plugin says no license – I do have a valid license. I tried to fill out a support ticket but it wouldn’t let me. Please advise on why I suddenly cannot activate my license on the website. I should not have to renew my support to keep a valid license for the plugin. Please advise. Thanks!

Hello, the problem is that Envato API sometimes struggles to provide new licenses on time, we are communicating with Envato to resolve it. What you need to do right now is to log out from support.wpbakery.com and Envato. Then log in once again and you will see your license listed and will be able to activate your copy.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Hi wpbakery. Question – I’m using the single Image, with a “custom lightbox” link to a Youtube video. I see you have a setting to add a “Video Overlay Icon”. This is great but when I set to yes – it doesn’t do anything for me. Where should this “play button” icon be displayed. I”m not seeing it. I’m really wanting it to display over my static image that I added in the “general” tab. So folks know to click it to open / play video.

Thanks in advance!

Hello, The “Video Overlay Icon” is not our standard setting. It is most likely added by your theme author to enhance the theme functionality or is coming from an add-on. You can check our standard elements/features by creating an online demo here: http://vcpreview.com/



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

Hi, after a couple of hours, I still can’t enter my license number. Please contact me at bookings@wallerspace.com. Thanks! Laura

Hello, the problem is that Envato API sometimes struggles to provide new licenses on time, we are communicating with Envato to resolve it. What you need to do right now is to log out from support.wpbakery.com and Envato. Then log in once again and you will see your license listed and will be able to activate your copy.



Knowledge Base · Official Support · Facebook · Twitter

Don’t forget to join our newsletter. Be first to get news and inside secrets from Visual Composer team.

I was wondering when this issue was going to fixed so Visual Composer can be 100% php7 compatible. According SiteGround’s php7 compatibility checker this line needs to be fixed. File is /js_composer.php

FOUND 1 ERROR AFFECTING 1 LINE

220 | ERROR | Visibility for magic method __sleep must be public. Found: private

I’m new to wordpress and purchased a theme from this website. I can’t seem to use plugins and it keeps telling me to register “visual composer” which I’m guessing I got a free version with the template I purchased. So I purchased Visual Composer and not seeing anything different. I’m trying to install this column plugin, it installs but it’s suppose to add a new item in a menu but doesn’t. I was thinking I can access this plugin with Visual Composer, am I wrong? HELP!

(strangely, your support system says that I do not own a valid license, so I will post here)

These scan results from PHP Compatibility Checker on VC 5.1 are disappointing: https://danhendricks.com/tmp/exception_bakery.txt

1) It is conceivable that many of your customers use WP Engine, which means they may choose between PHP 5.5 (end-of-life’d) or PHP 7.0; 2) Warnings aside, it would be nice if you could fix the __sleep error so that the logs do not get filled with rubbish; 3. <% %> tags? :shocked: “Two-thousand zero zero party over, oops, out of time… So tonight I’m gonna party like it’s nineteen ninety-nine.”

VC 5.1 and PHP 7 compatibility issue:

FILE: wp-content/plugins/js_composer/js_composer.php
-------------------------------------------------------------------------------------------
FOUND 1 ERROR AFFECTING 1 LINE
-------------------------------------------------------------------------------------------
 220 | ERROR | Visibility for magic method __sleep must be public. Found: private

Do you plan something about?

Thanks

Hello I have just to buy a license to visual compose but to activate this copy I have a repopnce no license found Thank you for your help

i have a free version that came with my theme. i just bought you full version from here. i have seen the license key but the problem is i dont see anywhere to enter its in my wordpress. what i see under visual composer in my dashboard is – general settings – role manager – shortcode mapper – grid builder – about. on you help video is says there should be an activate page here also. what should i do?

by
by
by
by
by
by