_DeLeeuw_

_DeLeeuw_ supports this item

Supported

Popular questions for this item

Read this before creating a new support ticket

Make sure you have the latest version installed. The version on CodeCanyon isn’t always the latest version. Older versions can have bugs that have already been solved.

  • So please insert your purchase code on the settings page of the plugin and use the auto-updater. 

Before you ask for support

  • First check the FAQ on this website
  • Check and search the comment section of the plugin, chances are high that your question is already answered
  • If you have feature questions or a feature suggestion post it in the comment section of the plugin
  • If you can’t find an answer or you have problems integrating the plugin on your website you can submit a new request

What should you include in your ticket

  • Always insert your purchase code of the item you want support for. Tickets without purchase code will not be processed. I am sorry for this strict rule… but it is needed due to the amount of illegal versions of the items
  • Add a link to the page where you are having troubles
  • To speed things up, please provide an admin login in your email if I have to help integrating the plugin in your website

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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