_DeLeeuw_

_DeLeeuw_ supports this item

Supported

Popular questions for this item

Read this before creating a new support ticket

  1. Make sure you have the latest version installed. The plugin you downloaded via CodeCanyon isn’t always the last version. Use the auto-updater of the plugin to download the latest version or grab your latest package here.
  2. Check the FAQ on this website and the comment section of the plugin on for similar questions

What should you include in your ticket

  • Always insert your purchase code for non-presale questions
  • Give a clear description of the problem and how I can reproduce it.
  • Add a link to the page where you are having troubles

To speed things up

  • Provide a temporarily(!) WP admin login when you encounter bugs or need help to integrate the plugin in your website. Double check the login credentials before submitting!
  • Add your WordPress Debug Log if you are encountering unexpected issues with the plugin.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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