DeluxeThemes

DeluxeThemes supports this item

Supported

This author's response time can be up to 1 business day.

70 comments found.

Hello , this plugin is not displaying corectly with avada theme http://i.imgur.com/tBnow37.png

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Hey I just bought this and the video thumbnail in the users profile is showing up small. Its more than half the size of the pic thumbnails. How to fix?

Sorry please disregard, userpro was in need of an update, looks good!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Great – thank you for letting me know that :-)

Support  Documentation  Facebook  Twitter

Hi there – just wondering when the ability to make a Section “Collapsed=Yes” “Collapsible Section = Yes” on front end profile view using Dashboard may be available. Works fine without Dashboard.

You can see a screenshot of what should be collapsed here: https://snag.gy/P4iY5l.jpg With Dashboard plugin deactivated it works correctly: https://snag.gy/AyHBLK.jpg See backend settings for this Separator/Section: https://snag.gy/lnCxUw.jpg
SAMSupport

SAMSupport Author Team

Hello,

Thank you for letting me know that.

We have this on our to-do list and we will surely try to fix this in our future updates.

Thank you for your patience :-)

Support  Documentation  Facebook  Twitter

Hello there – I was hoping this would be in the last update. When can we expect it to be complete?

so… how do i get the images from the UserPro GALLERY to show up??? the video tutorial tells me nothing and there is no documentation that i can find… please advise.

i bought this and profile completeness today – anticipating from the descriptions that they would ENHANCE my membership features and thus far they have NOT… why does the dashboard override the global layouts completely? and eliminate custom fields? and not just nicely overlay on what I had already set up?

am i missing something???

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Hi there! “Plugin could not be activated because it triggered a fatal error.

Parse error: syntax error, unexpected ’=’, expecting ‘)’ in /home4/XXXX/public_html/wp-content/plugins/userpro/addons/userpro-google-map/userpro-google-map.php on line 73”

line 73 in php file: if( userpro_gmap_get_option(‘enable_gmap’) && !empty($key = userpro_gmap_get_option(‘userpro_gmap_key’))) {

Please help me!

SAMSupport

SAMSupport Author Team

Hello,

Thank you for bringing out this to our notice.

I have noted it down and we will surely fix this in our next update. For an interim solution, please visit the below link and follow the instructions – http://userproplugin.com/userpro/docs/#Parse_Error_fix_googlemap

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Hi, I could explain how to change the appearance of this plugin, example, buttons, boxes, colors, etc.

Hello,

Thank you for reaching out to us.

Yes, you can change the appearance of the components of Dashboard by applying Custom CSS rules as per your requirements.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Before I purchase, can you briefly describe the 14 widgets available? I don’t see any documentation about those details.

Hello,

Thank you for reaching out to us.

You can have a look at our demo using the following link for the frontend demo of Dashboard Addon – http://userproplugin.com/dashboard/

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

I have looked at your demo. It only displays 2 widgets. The question was about your 14 available widgets used in the sales copy on this page. What are those widgets?

Hello,

Thank you for your response.

Please find the list of addons below – 1. Profile Details 2. My Followers 3. People I follow 4. My Activity 5. Orders (Requires WooCommerce Addon) 6. Purchases (Requires WooCommerce Addon) 7. Bookmarks (Requires Bookmarks Addon) 8. Posts By User 9. Progessbar (Requires Completeness Addon) 10. Send a message (Requires Messaging Addon) 11. Rating (Requires Ratings Addon) 12. Reviews (Requires Ratings Addon) 13. Top rated posts (Requires Ratings Addon) 14. Top rated members (Requires Ratings Addon) 15. Photo Gallery (Requires Media Manager Addon) 16. Music Gallery (Requires Media Manager Addon) 17. Video Gallery (Requires Media Manager Addon) Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

I purchased this plugin last year from Deluxe Themes. It is no longer available in my account download page. How can i get the items i purchased back onto my account.

Hello,

Thank you for reaching out to us.

Well, you will have to contact to CodeCanyon Support for this.

Thanks :-)

Support  Documentation  Facebook  Twitter

I am trying to set up a registration form.

I went to the page to the “Fields” tab to add new fields.

When I try to set up a form these new fields do not appear as an option to add them to my form.

The problem is the fields do not appear so that I can add them.

I figured out the problem. I deleted the original “Register” page and this somehow tied into me being able to add the new fields.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for your response.

Sure – thank you for letting me know that.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

I am going to be using UserPro with BuddyPress, will this work ok for users with a BP profile to see their info?

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Yes, you can use the UserPro plugin alongside with BuddyPress plugin and sync the BP profiles with UserPro profiles.

Thanks :-)

Support  Documentation  Facebook  Twitter

by
by
by
by
by
by