471 comments found.
How is this plugin different to ACF Pro?
I am having ACF Pro also. Actually I want to customize WOO registration form and then those fields should appear at the User Profile also (My Account Page).
Also I want to display some (extra), user role specific fields at User Profiles, which user can add/edit after registration.
How is it possible? (I have few other queries also regarding your other plugins, which I will share after your response).
Hello,
Yes the plugin allows to customize the registration form and display the field in the my account page. You can also display the fields only for specific user roles (note that this feature doesn’t obviously work on registration page, because the use that is going to register hasn’t any role associated).
The plugin has a demo site where you can fully test its features. In order to be sure if the software actually fits your needs and expectations, I suggest to use the demo site to recreate your scenario and perform some tests.
Amazing. Thanks for such a prompt response. Please provide your email ID, as I am having more queries for my entire workflow, which will require your other plugins also.
Hola, tengo un problema con el plugin, no funciona, no muestra la pestaña de Extra fields configuration… Por favor revisarlo!. Gracias.
Hello,
please post using english, unfortunately I do not speak any word of spanish.
Hello, I have a problem with the plugin, it doesn’t work, it doesn’t show the “Extra fields configuration” tab… Please review it! Thanks.
Hello,
without any further clue, it is quite hard to determine the cause. As you can however see from the demo site, in a fully working environment the software works without any issue.
In your case then the issue could be caused by a 3rd party interference. Please try disabling the other 3rd party plugins to see if you still experiencing the issue. If no, re-enable one by one until you find the interfering one.
Is this project not open source? I have a recommendation, a setting that defines whether the field is unique or not. Does anyone know if this already exists, like emails fields
Hi,
no it is not.
Hello,
On an old version of your plugin, I used the following code {{wpuef_cid_c9}} to display the c9 field here as an example on an invoice. This code worked fine before on version 14.1, but it no longer works on version 16.0.
Has the code changed?
I ask you because looking on accesspress, I see that the metakeys have changed.
before (version 14.1) http://image.noelshack.com/fichiers/2022/27/5/1657258811-capture-d-ecran-2022-07-08-a-07-38-49.png now (version 16.0) http://image.noelshack.com/fichiers/2022/27/5/1657258905-capture-d-ecran-2022-07-08-a-07-39-17.pngHello,
no the id management has not changed. Values are stored using the {wpuef_cid_id} metakey name.
Fields label are instead stored by using the “[wpuef] {field_label}” metakey name format.
Here is the meta I was using before that worked. Today it doesn’t work at all.
How to do?
http://image.noelshack.com/fichiers/2022/27/5/1657264526-capture-d-ecran-2022-07-08-a-09-15-02.pngBecause I looked in the postmeta of phpmyadmin and I no longer see the meta as before
http://image.noelshack.com/fichiers/2022/27/5/1657264668-capture-d-ecran-2022-07-08-a-09-11-56.pngUnfortunately, I have no clue. Those you linked are just the field labels, not the content. It seems that the order hasn’t any extra field meta values associated with it.
Make sure you have enabled the option to save the extra field on the order meta.
Try enventually to enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that insert the following lines in the wp-config.php you find on the root of your site:define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );reperform the test by placing a new order and see if more clues are reported in the debug.log located in the wp-content folder.
Try also deactivation the other 3rd party plugins, one of them might be interfering.
Make sure you have enabled the option to save the extra field on the order meta.
Where to check this?
You find that option among the field options: https://nimb.ws/ZLDorp
enabling that option, the user extra field will be copied into the order meta using the following format:- meta keyname: [wpuef] {field_lable}
- meta value: field value
Fields by default are only saved in the usermeta table (because fields are user extra fields, not order extra fields). In this case, the metakey name will be {wpuef_cid_[field_id]}
Absolutely, this is well checked from the beginning.
You will be able to see the problem when you go to an order placed
http://image.noelshack.com/fichiers/2022/27/5/1657272361-capture-d-ecran-2022-07-08-a-11-24-38.pngIt didn’t register the wpuef_cid_id meta key but as you say the following label fiels [wpuef] {field_label}
I’m sorry, but I’ve just performed a test, and all seems working as expected: https://nimb.ws/ue7waN
Please try using the following clean installation of the plugin:https://codecanyondemo.work/wpuef/wp-admin/ and recreate your scenario. Report to me if you are experiencing the issue and if so, please report to me a step-by-step guide on how to. thank you.
Hello, unfortnuately I can not see a button to save my settings. Can you help me, please? Screenshot: https://paste.pics/GMYIQ
Hello,
unfortunately without any further clue, it is quite hard to determine the cause.
Please try giving a look at the browser error console to see if any further clue is reported. Please try also disabling the other 3rd party plugins to see if any of them is interfering.
Hello,
I am having a problem, not being able to view file uploads on the back end user page (admin view) or the user page.
It shows there is an upload but when clicked leads to ”404 Not Found”
I’ve tried different files types and sizes all with same result.
Hi,
without any further clue, it is quite hard to determine the cause. If you get a 404 error, it means that the files have been deleted or maybe something went wrong when trying to save the file. This could depend on a server issue.
From my tests, however, all seems working as expected. I could however be missing something. Please try using the following site: https://codecanyondemo.work/wpuef/wp-admin/ (user: demo, pass: demo) to recreate your scenario and report to me if you are experiencing the issue, If so, please report me a step by step guide.
If not, if you send me via private message (click on my name and then use the low-right box) the following data:- your email address
- full admin access to the wp-admin area
- user account
- FTP access
- a detailed step by step guide on how to experience the issue
we are using the 16.0 version and pm sent
Got it, please check your inbox
Hello,
I purchase this plugin to active a multiple-choice field in order to get the Instagram user of the customer during the checkout. How can I create one that contain a text area if they do, and a simple no checkbox/radio button if they don’t?
My license number is c68aff32-8a1f-4379-8a16-deb12c74e7b7
Thanks you for your help, regards, Marion.
Hi,
I’m sorry, the plugin hasn’t such an option. Multiple choice field can be only checkbox or radio.
Will this add fields to Paid Memberships Pro Medmber Profiles as well?
The plugin hasn’t any specific support for the “Paid Memberships Pro Medmber Profile” plugin
I installed your plugin and configured the various fields…but every time I try to register it gives an error:
A critical error has occurred on this site. Please check the site administration email for instructions.
In the email I have the following instructions: error details
An E_ERROR type error was caused on line 347 of the /var/www/vhosts/comerci-all.pt/public_html/wp-content/themes/eduma/inc/register-functions.php file. Error message: Uncaught ArgumentCountError: 3 arguments are required, 2 given in /var/www/vhosts/comerci-all.pt/public_html/wp-content/themes/eduma/inc/register-functions.php:347 Stack trace: #0 /var/www/vhosts/comerci-all.pt/public_html/wp-content/themes/eduma/inc/register-functions.php(347): sprintf() #1 /var/www/vhosts/comerci-all.pt/public_html/wp-includes/class-wp-hook.php(309): ThimEdumaRegisterFunction->message_set_password_when_not_auto_login() #2 /var/www/vhosts/comerci-all.pt/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters() #3 /var/www/vhosts/comerci-all.pt/public_html/wp-includes/pluggable.php(2139): apply_filters() #4 /var/www/vhosts/comerci-all.pt/public_html/wp-includes/user.php(3208): wp_new_user_notification() #5 /var/www/vhosts/comerci-all.pt/public_html/wp-includes/class-wp-hook.php(307): wp_send_new_user_notifications() #6 /var/www/vhosts/comerci-all.pt/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #7 /var/www/vhosts/comerci-all.pt/public_html/wp-includes/plugin.php(474): WP_Hook->do_action() #8 /var/www/vhosts/comerci-all.pt/public_html/wp-includes/user.php(3188): do_action() #9 /var/www/vhosts/comerci-all.pt/public_html/wp-login.php(1037): register_new_user() #10 {main}
::: how can i solve this bug?? thrown
Hi,
I’m sorry, but the error log doesn’t report any issue with the plugin’s scripts.
It seems the issue is caused by you are using a custom function ThimEdumaRegisterFunction->message_set_password_when_not_auto_login.
It seems it is registering a handler that hasn’t the right amount of parameters (2 instead of 3).
Hi is it possible to enable only phone an name fields. I want user to register only with phone number and their name Thank you
Hi,
I’m sorry, the plugin hasn’t such a feature.
Hi there – quick pre-purchase question on this – is this plugin compatible with multisite? Thanks so much!
Hi, yes it can be used on multi site installation
Hi I wanted to know how to be able to view the extra fields I create with your plugin with Elementor Pro. I’m trying but it doesn’t work …
Hi,
I’m sorry, but the plugin hasn’t any specific support for Elementor Pro.
ok, thanks for the reply! how can i ask for a refund?
You need to use the CodeCanyon refund form, the Envato staff will investigate if you are elegible for a refund.
Hi
I think I have found a vulnerability in the plugin. Some way using action=wpuef_file_chunk_upload, php files can be uploaded and run on the website. The files that are uploaded in this case are from anonymousfox
The problem sounds like one that you hade before in another plugin https://www.wordfence.com/blog/2021/03/critical-vulnerability-patched-in-woocommerce-upload-files/
RegardsToby
Hi, please update to the latest 15.9 version, it addresses that issue!
Hello, I’m trying to display WPUEF fields in the checkout page of woocommerce but it doesn’t work. The WPUEF fields appears just half seconde and dissapears right away. Is-it a bug or is there any specific settings to apply ? (I have tried different settings but its doesn’t work) PS : I have updated the last WPUEF release but it doesn’t works too
Hello,
note that the field, in case of guest customers, are displayed only in the registration form (when clicking the create user checkbox).
If that’s not the case, please use the following site: codecanyondemo.work/wpuef/ (user: demo, pass: demo) to recreate your scenario and report me if you are experiencing the issue. If so, please report me a step by step guide.
Hello, Thanks for your answer. It seems to work with my settings in your demo site but not on my site, I have still the issue. The WPUEF fields appears just half seconde and dissapears right away in the checkout page. (I have some screenshots but I don’t know how to send them to you)
It then might depend on a third party interference. Try disabling all your plugins to see if you still experience the issue. If not, re-enable one by one until you find the interfering one.
If you have altered in any way the checkout page or forms, that’s might be the cause. So you could eventually start investigatin that way.
At last, try temporarly switch theme. It might be the cause as well.
Hello. Thanks for your reply. I have updated my woocommerce release and it works for a purchase with a new account (PC and mobile phone) but always not when this is an existing account (but the existing account can check and manage the WPUEF fields in his account details)
I’m sorry, but as reported in the previous comment, try then disable the other plugins.
If you are not able to recreate the issue in a clean installation of the plugin it means that something is interfering in your installation the key is then to find it. Try disabling all the other 3rd party plugin and make sure there isn’t any cache level interfering.
For further questions, however, you need to re-new your support license.
I used the plugin and it worked well until yesterday. Now after Paypal plugin update, when I pass the extra field to an order and then the order is paid trough paypal, the custom field return empty into the order meta. What can I do? Thanks in advance it’s very urgent
Unfortunately, If the gateway method is not maintaining all the posted data via the checkout form, there isn’t much that can be done by the plugin. That seems to be an issue of the latest version of that plugin.
Try eventually to roll back to the last working version of that plugin or report the bug to its developer. Unfortunately, I cannot provide assistance for 3rd party malfunctionings.
Hello
I am having the same issue sdwmiller has. I want the fields to be visible both in the registration form at my account, and during checkout.
When I go to My account, the registration form shows the custom fields without any issue, but when I try the checkout, the fields show only for a couple of seconds and then vanish.
I have the “visible on checkout” option enabled and have tried deactivating other plugins, but the result is the same.
I recorded a video so you can see what I mean, and how is configured. You can watch it here: https://vimeo.com/642487920
Thank you,
Claudia
Hi,
I’m sorry the link you shared doesn’t work.
However, note that in the checkout forms fields are visible only for registered customers. For the unregistered customers, fields will be displayed in the registration form you can display by clicking the “create account” checkbox: https://nimb.ws/j70ezE
This is because user extra fields are associated with the user profile and guest users do have not any profiles.
Hi
Sorry, you can try this one: https://vimeo.com/642487920/a4745bd775
Anyway, everyone has to register, there is no guess checkout, so the checkbox doesn’t show in the register form. I hope you can see the video, so you can see how the fields show for a second and then hide.
Is there a way to display the whole registration form in the front end before the checkout? I’m thinking of requiring people to register before they can start the checkout process.
Yes the video works now.
From it I see that the checkout displays the Ya eres cliente? Click aqui para acceder so it means the user is a guest user.
The fields will be displayed then only when clicking the create account checkbox.
I’m sorry, but woocommerce doesn’t have any option to display that form before the billing form. That aspect is managed by the woocommerce template, so you should eventually search if it possible to modify the template and invert those two forms.
ok, and is there a way to display the registration form with the custom fields in another page? I’ve found plugins to display the registration form on any place, popup, etc., but they display only the basic form without the new fields I created.
The plugin hooks to the register_form action triggered by the native registration form template while rendering the login area.
You should eventually make sure that those plugins (or any other custom method) properly trigger that action. It will allow the plugin to inject its data.
What are the minimum options required to be set to ensure the extra fields appear on both the Checkout page for WooCommerce and also the My Account page on WooCommerce. I’ve tried various settings and the extra fields are not appearing when checking out. I’ve limited the Theme to WP default and only a few plugins to avoid any conflict. One of my example fields is a Dropdown. It’s set as a required field Under WooCommerce options I have chosen: Visible on Checkout page Also under Visble and Editable in following pages: I have tried: Account Details page on it’s own and also, Billing Address page and Shipping Address page.
Note that fields, as reported on the description page, are displayed only for registered users. To show the field you just enable the two options you reported: https://nimb.ws/fRXhFV
Once done, they will be displayed on the checkout page: https://nimb.ws/5l0BN6
You can give a look here: https://www.codecanyon.eu/wpuef/wp-admin/users.php?page=wp-user-extra-fields-configurator (user: demo, pass: demo)
Thanks for the reply. I have replicated these settings, but the additional fields are still not displaying on the checkout page.
Did you check the user you are not using is not a guest user?
Please also make sure you have not altered the checkout page and forms in any way.
At the point of checking out, the user won’t have an account and the setting ‘Allow customers to place orders without an account’ is OFF. So when checking out, an account is created.
As reported in the plugin description page, fields will be visible only to registered users.
this is because extra user fields are associated with the user profile. If no profile exists, no data can be associated.
For guest customers, field will be diplayed in the register form (the one displayed clicking the “create account” checkbox)
Apologies, I’m confused.
Please can you confirm what settings are required for the following scenario.
- Guest Checkout is turned off.
- A new customer, making a purchase and I want them to fill in a number of addition custom fields as part of the checkout process
- These Fields should then be visible on the Customers My Account page
- The customer should also be able to update these fields at a later date from the My Account page
Please can you confirm what settings are required for each of the customer field settings:
- Label - Visibility options - Admin Users table / WooCommerce Customers table visibility options - WooCommerce options - Visble and Editable in following pages (according to Visibility restricion options)
Thanks in advance.
I’m really really sorry, there was a bug with the “Allow customers to place orders without an account ” option. When that option is disabled, the fields actually are displayed directly in the checkout form.
I thought that you were not able to see the fields not due to a plugin issue, but due to a misconfiguration.
I’ve run some tests to try to recreate your scenario and actually I noticed that issue and fixed it: https://nimb.ws/Rx1do3
Please update the plugin to the latest 15.7 version that I’ve just released. You can manually download the new version via CodeCanyon or receive an automatic update by installing and configuring the Envato updater plugin: https://goo.gl/pkJS33 (here is the guide that explains how to configure: https://envato.com/market-plugin/ ). To manually update: deactivate, delete the old plugin and just install the new one! Don’t worry, you won’t lose any data!!!
Once update, remember eventually to purge browser and server cache (if running any).
Give a try and let me know!
Thanks for the reply. I’ve applied this update and still can’t see the extra fields on checkout.
Also worth me confirming that I CAN see these fields when logged in under My Account within the Account details tab/section. Just not during the checkout process.
It sounds very strange. From my tests, the new version displays the field when the “create account” option is disabled: https://nimb.ws/YzJtB9
Are you sure that the issue is not depending on a cache issue? Have you altered in any way the checkout page? Could you eventually switch theme to see if it is the cause of the issue?
If none of the above helped, If you send me via private message (click on my name and then use the low-right box) the following data:- your email address
- full admin access to the wp-admin area
- FTP access
- a detailed step by step guide on how to experience the issue
I’ll perform some further investigations. Thank you.
Hello I got the plugin and the customer manager plugin as well. I am having a problem with this one though. When I activate it, the whole admin zone slows down, really slows down. If I deactivate it, the admin area goes back to the normal speed.
I have no idea why this is happening, I have tried several times and is always the same result.
Thank you
Hi,
I’m sorry but unfortunately, without any further clue, it is quite hard to determine the cause. Furthermore, the plugin doesn’t perform any particular operation while accessing the admin area. It only retrieves the field data when accessing the Extra field menu. So it is quite strange reading about that.
As you can see in fact in the demo site, that runs in a clean installation, even if in a cheap virtual shared web hosting service, runs without any issue.
Try disabling the other plugins, one of them might be in some way interfering. Note also that running several plugins together, required a proper sever profile. Even when they are idle, the WordPress core has to perform some operations to activate them. If you are using a hosting profile low in resources, you might experience some slowdowns. This, however, depends on the server.
please try also to enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that just insert the following lines in the wp-config.php you find in the root you of your site:define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );reperform the test and see if in the debug.log located in the wp-content folder are reported more clues.
if none of the above helped, If you send me via private message (click on my name and then use the low-right box) the following data:
- your email address
- full admin access to the wp-admin area
- FTP access
- a detailed step by step guide on how to experience the issue
Thank you for your quick and detailed answer. Well, I was not in a rush to get it solved, so I left the plugin deactivated. Today I activated it again (I didn’t do anything at all) and it didn’t happen. I have absolutely no idea of why that happened before or why is not happening now. But I’m happy.
Once again thanks for your support, is great that you answer so fast and are so thorough.
Thanks again
Glad to hear that 
At last but not least, I would ask you to help me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
Hello
I have a presell question.
I am currently using WooCommerce Customers Manager. I want to make sure of a couple of things that are mentioned in these two plugins.
1. It says that if I create a custom field using WPUEF, that field will be displayed in the customers list at woocommerce customer manager. Is this correct? I am talking about this table. https://www.linkpicture.com/q/customer-list.jpg
2. When I export the customers from WooCommerce Customers Manager, the custom fields that I created with WPUEF will export as well?
3. Finally, I have many customers already registered with a couple of addionational metadata created in a different way, is it possible to somehow link the information already registered in the user info to the new fields created using WPUEF?
Thank you very much
Claudia
Thank you vof youf fast answer.
Regarding the last point. If I create the fields in WPUEF, and afterwards, I update my customers using the update tool from WooCommerce Customers Manager, can I get the extra fields I have to be uploaded into the new fields I created with WPUEF?
Thanks again
If you update the user profile using the plugin update profile page: https://nimb.ws/r4fMOl -> https://nimb.ws/4g0onS
You will be able to update the extra fields along the default ones!
Oh thanks! In this case I have to update them one by one, right? or can I do it using the import customer opciont to upload csv
you can import them via the import tool! You find the instruction in its page: https://nimb.ws/MaTGxy
To upload an extra field, the format should be: [wpuef_cid_c6]value
where the wpuef_cid_c6 is the key name of the extra field (it is basically the “wpuef_cid_” prefix + the field id, in this case, “c6”. The field id can be see in the extra field menu: https://nimb.ws/fYScH8 )
Thank you very much!
You’re welcome!
If you enjoy them please also consider leaving the 5 stars, It would help me with sales and I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
I have just updated WooCommerce (5.7.1), WP (5.8.1) and WPUEF (15.4) and the extra fields do not come up on Checkout. They appear really breifly and then disappear. Guest checkout is NOT enabled. The fields DO appear on My Account and in the User Profile.
What could the issue be?
Hi,
it could depend on a 3rd party plugin interference. Try disabling all of them to make sure none of them is interfering. Try eventually switching the theme, it might be the cause as well.
In order to make sure the issue is not caused by the plugin, please use the following site: https://www.codecanyon.eu/wpuef/ (user: demo, pass: demo) to recreate your scenario. If you are experiencing the issue even there, please report me a step-by-step guide on how to experience it. Thank you for your collaboration.
