very bad code, always has glitches and actually just deleted all my affiliates. I lost everything. All my users are still there, but the plugin glitched and deleted all my affiliate connections and all commissions and everything. Complete disaster! very un-reliable plug in, RUN AWAY from it!
Author response
We're sorry about your situation but there is no way to be removed any data, especially all affiliates and referrals. There is not a such action inside the system and even if you want will NOT be possible to remove them, EXCEPT if you've completely removed/uninstalled the plugin which can be done only by the Admin with his accept. If that have been done the system can not be blamed for that.
Still, seems you're using this system for more than 1 year without any issue but your support period have been recently expired and you've tried to open a new ticket without no success.
It is required provide clearly evidences about this concern and about "very bad code" otherwise fake accusations may support the consequences.
by blanke 4 days ago
Fastest support I have ever meet here in Envato, and effective.
Very good!
A great plugin. And the support is very efficient and quick.
It has it's bugs, and sometimes is difficult to find what you are looking for, but customer support works well and helps you pretty fast...
I like this plugin so far.
by odins 1 month ago
I've been using this for a few days and LOVE the tools!
WOW, really good plugin. For all the functions I get in this plugin, for this price...is awesome.
BUT there are some small problems, I opened a support ticket. Also, you can be more clear on WooCommerce Subscription integration.
Really great work on the plugin!
bug bug bug and again bug, doesn't works well, it's ok just if you don't use it or if you have few people or product. I was over 600 affiliate!
A DISASTER.
Author response
We're very sorry for the negative experience but even if there are so many "bugs" have not been submitted any ticket related to them and you're using the system for more than 1 year and a half.
The system have been tested with several thousands of affiliates and have passed all the tests.
Seems your problem is not actually the system but you're not agree to renew your support period after have expired. This can not be a reason for rating the system.
So, please, provide all evidences related to your "bugs" via support system to be investigated and validated by the development team. Otherwise, your rating will not be considered with good-faith and constructive for the community.
not worthy enough to buy... 1/10
Author response
Hello,
I’m very sorry for the negative experience you’ve got by using Ultimate Affiliate Pro. Still, if you're searching for refund the best way is to submit the request via envato market and not by submitting a negative review.
Otherwise, your review is not constructive for the item itself or about a particular issue.
Everything you could possibly need and then some.
My only criticisms would be for the author to 1.) make changing the texts easier than having to edit the language files, and 2.) fix the performance best practices issues (e.g. adding Google Fonts via @import and the odd Fontawesome dependencies that don't allow one to dequeue the plugin's Fontawesome even when it is already being loaded by, say, one's theme).
Having a native English speaker comb-through the plugin's front end and back end to clean up the grammar, spelling and syntax would be great as well.
All-in-all worth every penny and saves us the $119/month we were spending on an externally-hosted solution.
Be well,
AJ
We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.
