2076 comments found.
I know the cron job is built in and set to run 12 hours, 24 hours or 1 hour, but is it possible for you to allow admins to set the time frame they want, even if they wanted every 30 minutes or every 5 minutes for example? if the site is busy then there is big chance that affiliates will miss out on commissions from the correct ran due to the delay in processing the cron job. I know it uses lots of resources to run the cron but I think that should be for the admins of the site with UAP installed to decide. Just a suggestion.
support
I have 13 days of support plus the system does not let me send message on the support. is my questions is:
how to create a notification when an affiliate makes a statement.
Please note, the email indicating the indication can only be sent when the payment is finished.
currently if one indicated to initiate a payment and even if it does not conclude, the affiliate receives the email informing the sale. I want the email to be sent only with confirmed payment status.
how can I do this?
Hi,
There seems to not be any issue with Support systems. We continue to receive new tickets even now. Be sure that you’ve properly filled all required fields and you’ve chose the right Product in charge.
Thanks,
Indeed Team
Pre-purchase question:
hi, I am wondering if this plugin allows me to earn commission from both the referrer and the referee? Other words I want to be able to earn a small commission from one of my agents each time they are paying for the referral fees and each time someone receives the referral fees they will have to pay me a small commision too.
Thank you
Hi,
Your desired workflow is not actually clear for us. On UAP system no one pay for anything except the owner which have to pay the affiliates earnings based on their work.
Thanks,
Indeed Team
hi and thank you for the quick response,
I employ several agents (team) who paying referral to their mates and friends.
I want to provide the agents who are paying affiliates earnings to their mates and friends through this system and charge a tiny transaction fee to the payers (agents) and receiver (mates and friends).
Hi,
Affiliates does not manage any payment process and they can not pay other affiliates. Only Admin can manage payout process in order to pay registered affiliates.
Thanks,
Indeed Team
apa bisa di pakai untuk bahasa indonesia dan mata uang Rp atau IDR
Hi,
If you have any question, please use an international language, such English in order to be able to answer to you.
Thanks,
Indeed Team
Hi , Just to confirm, the “Maximum amount limit ” feature.
1. In this the default amount limit if set as 5USD, then the affiliate will get only upto 5USD per purchase by a referral right?
2. If we activate life time commission, will the affiliate be getting upto 5 usd per purchase by the referral? Or is it 5USD for the life time of the referral?
Please clarify
Hi,
That special module let you set a maximum amount that can be provided for a Referral when this is calculated. Some people use them to be sure that they do not have to pay more than is expected to affiliates. It does not limit the no of Referrals or a total amount for a period.
Thanks,
Indeed Team
I understand how the feature works. My question was this
1. In this the default amount limit if set as 5USD, then the affiliate will get only upto 5USD per purchase by a referral right?
2. If we activate life time commission feature, will the affiliate be getting upto 5 usd per purchase by the referral? Or is it 5USD for the life time of the referral?
Please clarify as depending on this I need to set the commission
Hi,
That limit is applied when Referral amount is calculated, no matter the source or the purpose of that Referral and via which Module is provided, including LifeTime Commission.
Thanks,
Indeed Team
I will set an Example Scenario,
We set maximum amount limit as 5 USD per referral and along with this activates life time commission for Affliate
1) When customer buys for the first time affiliate get a commission of 3.5 USD as limit is set at 5USD and referral amount is below that. 2) Same customer buys again and this time the actual commission the affiliate gets as per the percentage set is 10USD, but we will only pay 5 USD as that the maximum amount we set for each referral.
This keeps on going until we stop the life time commission option?
So even though we set a limit of 5USD per referral , the affiliate will get 3.5+ 5 USD = 8.5USD for two transaction from the same referral?
Is this how it will work? Please clarify. Your Support is highly valued
Hi,
Yes, indeed, It will be limited the amount for each “transaction” if you want to name it like that. So, on second case, instead of $10 will get max $5. Otherwise, affiliate can get as many referrals is generated without being limited in any way.
Thanks,
Indeed Team
Hi,
So no matter the number of transactions that happen, each transaction referral fee to affiliate will be limited to 5 USD or the maximum amount we set. Right?
right
Thank you. If I need any customization of the plugin, would your team be able to do that?
Hi,
It depends of how busy the development team is. Still, you may ask for a quote via Profile form.
Thanks,
Indeed Team
Hi, Will do . Thank you.
Hi guys a pre-purchase question here.
We various Stripe-subscription based products on our store. We want to promote them via affiliates.
So what we want is for the user to be able to sign up as an affiliate and then to be able to share a url with others.
When a user follows the link and pays via Stripe we want the affiliate program to recognise this and then start their commissions accordingly.
Can this plugin handle that?
Also we wondered will it be able to track subscriptions so if a user cancels then the commissions stop accordingly? Thanks,
Hi,
Depends via which script you manage those sales, if is one of integrated systems for UAP that can be managed on the fly. For other custom scripts you may be able to use the Landing Commission module but depends of the workflow provided by the seller script.
Thanks,
Indeed Team
how to turn off fitur “EPC” ?
Hi,
If you do not want to display EPM Metrics on Account Page you have a such option on UAP Dashboard.
Thanks,
Indeed Team
nonaktif, not hidden 
Hi,
Maybe it will need to purge your cache. We’ve tested and that section follow settings from UAP Dashboard.
Thanks,
Indeed Team
Hello Author,
Do you accept simple customization? Please reply.
Thank you
Hi,
Development team can handle custom work requests but depends of the available time. For any quote request you may use the Profile form.
Thanks,
Indeed Team
Are you able to include INR currency also ? Rupee India
Hi,
It can be added any currency into the system once there is a dedicated module for creating any currency is desirable.
Thanks, Indeed Team
Hi How does automatic rank update work?
Hi,
The update process is managed via Crons (scheduled scripts) which runs one or two time in a day). Also can be manually triggered this process by Admin if is required.
Thanks, Indeed Team
Your LIFETIME COMMISSIONS doesn’t work. I tried it several times (even if I enabled already the LIFETIME COMMISSIONS). The affiliate cannot earn from future repurchases of his referrals. What happened was the COOKIE TRACKING has the EFFECT on the purchase. This is what happened. Affiliate Jose has a referral named Maria because Maria registered using the referral link of Jose. Then I logged in to Maria’s account and purchase a product using another person’s referral link (Peter’s referral’s link). Jose didn’t earn a commission from Maria’s purchase even if she is a direct referral of Jose. It’s Peter who earned the commission from Maria’s purchase.
So please help me fix that problem. I would really appreciate your SMALL HELP here.
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
is this available in yii framework?
Hi,
There is not a such integration available, unfortunately.
Thanks,
Indeed Team
Hello, I bought and am testing your plugin, everything works great, but after the order is completed, the referrals don’t appear in admin or affiliate dashboards (visits do appear almost instantly). Is there any particular time span for the dashboards to update and start showing referrals / commisions? Or is there a problem with my configuration? I’m using Paypal in my store. Thank you
Also, will affiliate links still work if they’re shortened with an URL shortener like bit.ly goo.gl or similar?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I want to purchase Ultimate affiliate pro plugin but I want additional payout solution like bank transfer
I want to purchase UAP plugin,I want to an additional payout solution like bank transfer, can affiliate set a link for any WooCommerce product on my website to get commission
Hi,
“Bank Transfer” is one of the default payout option being an offline alternative.
Thanks,
Indeed Team
Hello I have some pre-sale questions:
1) I sell monthly subscriptions this time. Do I have to use also and “Ultimate Membership” or it’s not required?
2) If a user has ex. 20$. Can administrator change this amount manual?
Thank you!!!
