3591 comments found.
Good afternoon I uninstalled my plugin and now I want to reinstall and no longer accept the purchase code … can you help me?
and cant send ticket
Stripe V2 payout doesn’t work it’s using some wrong verbiage for the Legal_Entity type which has been updated in the Stripe API. I’m getting an error for “Received unknown parameter: legal_entity”
ERROR Received unknown parameter: legal_entity
EDIT: can’t create a ticket.
EDIT: this is my email tiad83@gmail.com
thank you
Be sure that you’re managing all required fields properly during ticket submission, including Envato username and also you must be logged into current Envato account.
got it, thank just submitted my ticket. waiting on your team for support
Hi, I have been back and forth with you guys and am about to leave a bad review. From day one this plug in hasn’t worked and they said its because we use a cache system and a CDN for speed. This should’ve been stated on your plugin as a disclaimer as that is standard use. I have over 600 affiliates now and we had to look up each IP view with the order and then figure out their commission manually. It was a nightmare. Everytime I ask for help, they say its a cache issue and won’t help. I decided to take our site off a CDN (which sucks) and delete the cache system and its still not working and i asked for help again. We have over 450,000 in sales. If this doesn’t get fixed, I’m going to use another program, which clearly won’t affect you, but will also leave a review which still won’t, but its something (I hate leaving bad reviews as I never want to hurt someone’s business so I’m coming here first). I have 3 open tickets and no reply. I’m livid at this customer service.
Hi guys,
Thanks for all the screenshot…but, do you have an actual demo we can test prior to make a purchase?
We are interested at the MLM / woocommerce / wordpress
Thanks
Hi,
Yes, the demo website: https://affiliate.wpindeed.com
Sorry I meant a demo for an admin not a showcase
There is no admin demo account available on this moment, unfortunately.
Hu…ha….OK….so people just buy according to the pictures they see?
People buying based on the product descriptions and details available. The same for most plugins and WP themes.
Not so sure about that…I normally buy after demo testing…but that is my opinion.
Hello,
Pre-sales questions :
1. Is there a hook I can use to trigger when a new affiliate is regsitered. I need to do some actions in order to subscribe him to a specific newsletter (Klaviyo).
2. Is it possible to generate automatically a coupon for a new affiliate? Exemple : alex just registered as an affilate, so a new coupon ALEX10 is automatically generated for her.
3. Is it possible to allow the affilate to change his coupon code ?
Thanks
Hi,
Yes, there are multiple hooks available, including to register step too.
UAP does not generates or manage coupons ‘cause it does not sell anything, those should be created into integrated systems and assigned to affiliates after that.
can I use this for 3rd party jvzoo clickbank warrior+ etc products for which I am an affiliate, to have my affiliates promote my 3rd party affiliate links and split commission
Hi,
Your desired workflow is not clear. Still, if none of integrated systems are used, you may setup Landing commissions on specific pages where may be triggered.
Hi, I can’t activate plugi because I’m getting notification that purchase code is not valid. What can I do?
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
I can’t do it without a valid purchase code, that’s the problem.
Hello? Can you help me?? I bought a plugin and I can’t use it, it’s not fair…
Hello,
It looks like there is no option for selecting categories for offers.
There is only
Products
option; you CAN write a category name, however it actually ONLY selects ALL products in that category at the time of selection, and includes in the offer. However, this will ignore any NEW products added after the offer.
So, could you update the plugin and add an actual Category selection along with Products in the Targeting section?
Thanks
Hi, I receive the message “PayPal Payout module is not set properly” and click “need help?” but the tutorial is from 2018. Where do I find the module to set it up?
Are the same steps as have been in 2018. That module is setup from the same place where have been activated because is not coming activated by default.
Pre sale question
I have been reading the documents of your plugin and it seems to me that is what I need, but I have a question I only see commissions by ranking but I have products that have variation in the commission of 20% and others of 15%, can that be done?
Thanks for your reply
Hi,
Yes, can be easily done by creating Offers for specific product(s) and/or specific affiliate(s).
Hello,
Stripe payout does not work. Have tried from dashboard also, and it just shows string(28) ” and a long code. No failed messeage or anything. The customer has tried different card.
Please advise!
Hi,
Please, fill out a Support request with your concern, providing necessary details to have a look from our side and the Support Team will come back to you.
Thanks,
Indeed Team
Need Support?
Just check the Knowledge Base platform or get in touch with our dedicated Support Team:
Sorry but i have tried. It does not work. That is why i now try here. Can you please email me at support@cattree.uk ? This matter is urgent
Support services are handled only via Support system.
Your support period have been expired 2 years ago, you may need to renew it.
