104 comments found.
Can l use the SaaS features to create my own shops or for free to users with the regular license?
Hello,
You can create your own shops only.
Kind regards!
Ok. But the regular license allows to offer service for free, right? Standard Licenses
The majority of our items (themes, code, graphics, 3D and flash) are covered by our Standard Licenses. If your end product including the item is going to be free to the end user then a Regular License is what you need. An Extended License is required if the end user must pay to use the end product.
Hello,
Per Envato policy, charging users is only allowed with an extended license. As a result, SaaS functionality, including the payment gateways and related functionality, is disabled in the regular license version.
More info: https://codecanyon.net/licenses/faq#license-paying-users-a
If you need more clarification, please contact Envato Market Support.
Kind regards!
2.You are licensed to use the Item to create one single End Product for yourself or for one client (a “single application”), and the End Product can be distributed for Free.
So the saas functionalities should be actived. You can disable the gateways in the saas admin, but not the saas functionalities. If it is disabled, it is not a saas, just a multivendor. Check the Envato policy for Regular license, please.
Hello,
Since this is a SaaS system, the SaaS functionality will remain active.
Please note that it is intended for business use, not for free distribution. Therefore, all automation features are linked to payment gateways.
If you wish to distribute the service for free, you would need to manually create each store without integrating a payment gateway.
If this approach does not meet your specific needs or requirements, we kindly suggest finding another product on CodeCanyon that better fits your purpose.
Best regards!
So this is not not a SaaS in the regular license and it doesnt follow the CodeCanyon license role for regular license. It is just a multivendor in the regular license not a SaaS.
You can create a site with a free pricing plan using a regular license.
I have a pre sale enquiry will it still support custom domain if I install it on a subdomain.
Hello,
The system will not work if you install it on a subdomain. You must install the system in the main domain.
Kind regards!
Great work!
Thanks!
While the product is advertised as SaaS, some key SaaS features are not included in the regular license. This detail is not clearly stated in the description, which may cause confusion for buyers. I suggest updating the product description to make this clear.
We have been fully transparent in our product description, clearly stating the license requirements right at the beginning and even linking directly to Envato’s official license FAQ for clarity. You can see the proof here: https://prnt.sc/i2PEgyh9CX6O This makes it clear that there is no possible confusion regarding which license is appropriate for purchase.
Greetings! Could each store owner create their own meta pixel and tag manager separately? And as a super admin, can we close stores if they don’t pay the subscription?
Hello,
There are no pre-existing features for adding Meta Pixel and Tag Manager. We will add these in the future.
Moreover, subscribers’ stores will close automatically if they don’t pay the subscription fee.
Kind regards!
if you add automatically create database using Cpanel APi , will be super
Thanks for your suggestion.
Hello,
I’m very interested in purchasing TLCommerce SaaS. Before buying, I would like to confirm a few important points:
1. Does the script officially support Arabic language and RTL layout throughout both the admin panel and storefront? 2. Can I disable multi-vendor features and use it strictly for single-vendor stores (each store owned by a single merchant)? 3. Does it support or allow integration with local Arabic payment gateways such as STC Pay, Mada, HyperPay, or Tap? 4. Is it possible to customize the platform name, logo, and branding to match my business identity? 5. Are you actively maintaining and updating the script?
Thank you in advance for your support!
Best regards, [saud]
Hello,
Thanks for your interest in buying our script.
1. Does the script officially support Arabic language and RTL layout throughout both the admin panel and storefront?
—Yes, please check out the live demo as a reference.
2. Can I disable multi-vendor features and use it strictly for single-vendor stores (each store owned by a single merchant)?
—Yes.
3. Does it support or allow integration with local Arabic payment gateways such as STC Pay, Mada, HyperPay, or Tap?
—You must hire an expert Laravel and Vue developer to integrate with local Arabic payment gateways. Our team is also available for freelance hire.
4. Is it possible to customize the platform name, logo, and branding to match my business identity?
—Yes.
5. Are you actively maintaining and updating the script?
—Yes, please check out the changelog section in the product details as a reference.
Kind regards!
Hello – What means “Payment System for SaaS Owner Available Only for Extended License ” need more clarification before buy – thanks
Hello,
Please check out this FAQ https://codecanyon.net/licenses/faq#license-paying-users-a
If you need more clarification please contact Envato Market Help.
Kind regards!
I don’t need to read this- I need to know if buy this system I’ll see all payments solutions to collect subscriptions from users and my users can collect money form their customers orders or not?
You need to buy an Extended License to see all payments solutions to collect subscriptions from users and your users can collect money form their customers orders.
Kind regards!
but this doesn’t make sense – if wanna buy $99 version how to collect money – COD or what? and what options can see in my admin panel??
Hello,
As per Envato’s licensing policy, the Regular License ($99 version) does not include access to payment gateway functionality. Therefore, you will not see any payment gateways in your admin panel with this license type.
If you intend to collect payments through the system, you’ll need to purchase the Extended License, which permits SaaS usage and unlocks payment-related features.
If you need more clarification please contact Envato Market Help.
Kind regards!
OK – personal advice: you need to change your strategy because it’s too expensive.
For your kind information, this is not our business strategy, but rather a requirement based on Envato’s policy regarding SaaS-based CMS products. We are obligated to follow these licensing rules to remain compliant on the platform.
Additionally, our pricing reflects the quality and reliability of the product. Just like premium products such as the iPhone, high-quality solutions come at a higher cost due to the value and performance they deliver.
We appreciate your understanding, and if you have any further questions, feel free to reach out.
Kind regards!
Date for next update ?
Could you please clarify what specific update you are looking for?
Kind regards!
TLCommerce SaaS
Could you please clarify what specific update of TLCommerce SaaS you are looking for?
Kind regards!
These updates will be released gradually, one by one. However, please note that there is currently no specific timeline available for their rollout.
Thank you for your patience and understanding.
Kind regards!
When ordering, there is no consent and acceptance of the conditions & terms.
Hello,
It would be difficult to assess/advise on the issue via comment, email, or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind regards!
i installed the tool a few weeks ago, and now it’s asking me for the license again!!? i don’t understand why this bug?
Hello,
It would be difficult to assess/advise on the issue via comment, email, or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind regards!
when new update will be available we are waiting
Hello,
For which update are you waiting?
Kind regards!
Upcoming new update
Could you please clarify what specific update you are waiting for?
Kind regards!
Hello,
It would be nice to add a “duplicate the product” option, as is done on other platforms 
Thanks for your suggestion.
Hi any option to buy now as regular license and if needed can i make it as an extended license later?
Hello,
According to Envato policy, charging users is only allowed with an extended license. Therefore, SaaS functionality, including the payment gateways, is disabled in the regular license version.
More info: https://codecanyon.net/licenses/faq#license-paying-users-a
Kind regards!
i guess u dint get my point. i want to buy regular and check if its fine for my functionality to use it. and later if needed i want to change it as a extended license to commercialize the product possible? so i can just pay the extra amount to be upgraded
There is no way to upgrade. Please get in touch with Envato Market Support for more clarification.
I’ve started to test the tool, really well done for this work! but you have to follow the documentation carefully otherwise you won’t understand certain things. I recommend it. 
When’s the next update?
Hello,
If you find our item delightful, could you kindly share your positive experience with a sweet 5-star rating and review on https://codecanyon.net/downloads? Your encouragement means a lot to us!
Thanks for staying with us.
Done evaluation 5/5 Next update please ?
Please stay patient, and you will receive an email notification once the update is available for download.
Kind regards!
Is dhl integrated or any other major shipping company?
Hello,
We have added a system to add 3rd party carriers https://mystore.tlcommerce.xyz/admin/shipping/carriers
Kind regards!
Hello, I know you are busy, I opened a ticket (#TD680A4F8-001-8TJ) 3 days ago, if you can process it it would be great. Thanks for your help
Ticket closed. Thanks
Hello, the installation of the tool went well, but when I enter the license code I get an error message “Request failed. Please try again ” Thanks for your help
Hello, I bought the extended license but after installation I have a lot of bugs:
1. the license is invalid! I put the license that comes with it! 2. Payment Methods “No payment method found” 3. the version indicated is 2.1 but in the system it’s “1.1.3”, so I can’t update, I get an error message saying that I need at least version 2.0.0 4. when I create a store, the “Tenants” are not created 5. I can’t modify the “it’s grayed out” menus. 6. I can access the other menus, but the dashboard redirects me to enter the license, which I can’t do! 7. When I create a user, I can’t create a store in the subscribed user! and in the admin I can’t create the tenant! 8. I’m still testing, but I’m still a bit disappointed by these bugs.
Hello,
It would be difficult to assess/advise on the issue via email or chat cause our development team will not be involved in the whole discussion, so we would request you to please contact our development/support team directly in our support section. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Please use our support system ( https://support.themelooks.com/ ) to get support from our experts.
Kind regards!
Hello, do you offer customization services for this script?
Hello,
If you are looking for a customization service based on your specific needs and requirements then Please send a message to <sales@themelooks.com> with your requirements with details to get a quote.
Kind regards!
I have sent an email to sales@themelooks.com with my detailed customization requirements. Please check.
Our respective department will review your request and respond to your email shortly.
Kind regards!
Can we deploy different stores to different servers?
Hello,
The system does not work this way.
Kind regards!