This author's response time can be up to 2 business days.
Hi if clients is sending the tickets it need to be send the tickets staff also without assigned the by admin is possible and who?
Hi, no there’s no such functionality available yet. Thank you
ok then how to show the department ticket in staff module when ticket is send by the clients
Hi, when the client assigned a ticket you will get a notification from notifications tab in header. Then you open that ticket from notification then you will see an option to assign ticket to the department. Thank you
Hi how to show the staff department list of the ticket.
Hi, I’m really sorry as we did not get your point. Can you please describe your query in details. Thank you
Hi, how can I change words or menus?
Hi, Yes you can change from relevant view files. Thank you
I dont need the startpage, about and contact page. Where can I remove them?
Hi, you need to customize it as per your requirements from code. Thank you
Hi, I need to know what should be written here:
Hi, please check these details with your host for email. Thank you
I have checked these details whith my host provider and I still have some errors: Connection to tcp://localhost:465 Timed Out, these are the configurations from my host: MAIL_DRIVER=SMTP
I cannot show email details but are correct
Please I need your help, I bought your script yesterday
Hello, Please make sure your server sending emails. There’s no issue with the script. If you still face the same issue then please share hosting details to firstname.lastname@example.org. Thank you
I just sent the email with the information, I will wait for your answer, thanks
I want to add a link on the menu to my homepage, how can I do this?
Hi, you need to check routes. Thank you
Hi, We are interested to purchase your ticket portal. I like to know is it open source if i need to change anything can i do . thanks
Hi, Yes it’s open source and you can modify it as per license. Also, if you made any customization then we don’t offer support for modifications & modified version. Thank you
any option for guest to raise the ticket without registration
Hi, No there’s no such option available yet. Thank you
hi is email piing avaliable
i mean email piping
Hi, no there’s now such option available yet. Thank you
Is it possible to have multi-languages solution ?
French is my need language
Hi, no there’s no such option available yet. Thank you
Hi, would it be possible that you make french translation customization for me ?
Hello, I’m sorry as due to current schedule we unable to accept any customization job for minimum 1 week. If you want to do from us then we will let you know the time and the charges. Please email to email@example.com for further query. Thank you
Does it have saas version or any plan to launch such version?
There is no index.php and .htaccess file in the archive
How to solve a problem?
Expected response code 250 but got code “530”, with message “530 5.7.1 Authentication required “
Log in as a client http://ticketplus.teamworktec.com/ticket/3/%D0%BF%D1%80%D0%B8%D0%B2%D0%B5%D1%82-%D0%BA%D0%B0%D0%BA-%D0%B4%D0%B5%D0%BB%D0%B0? see other content.
Hello, I really like this but I think you should add these 2 things:
1) Option for the admin or staff area to leave a note about the client.
2) Options to add phone number + ext,
Is that something you can do ? let me know thx
whether support XAMPP? is there sql file here?
doe each department can’t be visible ticket of the other department
and assign to that admin only
I have created a ticket one week ago. Could you please reply me. Its urgent
Link to preview is bad Forbidden
You don’t have permission to access this resource.
pre-sale question: Hello, can we publish every tickets publicly? I want to see everyone would see every question.. Thanks
Its stopped working hasnt it
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work