Discussion on TicketPlus - Support Ticket Management System

Discussion on TicketPlus - Support Ticket Management System

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139 comments found.

Hi if clients is sending the tickets it need to be send the tickets staff also without assigned the by admin is possible and who?

Hi, when the client assigned a ticket you will get a notification from notifications tab in header. Then you open that ticket from notification then you will see an option to assign ticket to the department. Thank you

Hi how to show the staff department list of the ticket.

Hi, I’m really sorry as we did not get your point. Can you please describe your query in details. Thank you

Hi, how can I change words or menus?

Hi, Yes you can change from relevant view files. Thank you

I dont need the startpage, about and contact page. Where can I remove them?

Hi, you need to customize it as per your requirements from code. Thank you

Hi, I need to know what should be written here:


I have checked these details whith my host provider and I still have some errors: Connection to tcp://localhost:465 Timed Out, these are the configurations from my host: MAIL_DRIVER=SMTP MAIL_HOST=localhost MAIL_PORT=465 MAIL_USERNAME= MAIL_PASSWORD= MAIL_ENCRYPTION=TLS

I cannot show email details but are correct

Please I need your help, I bought your script yesterday

Thanks, Noe

Hello, Please make sure your server sending emails. There’s no issue with the script. If you still face the same issue then please share hosting details to Thank you

I just sent the email with the information, I will wait for your answer, thanks

I want to add a link on the menu to my homepage, how can I do this?

Hi, you need to check routes. Thank you

Hi, We are interested to purchase your ticket portal. I like to know is it open source if i need to change anything can i do . thanks

Hi, Yes it’s open source and you can modify it as per license. Also, if you made any customization then we don’t offer support for modifications & modified version. Thank you

any option for guest to raise the ticket without registration

Hi, No there’s no such option available yet. Thank you

hi is email piing avaliable

i mean email piping

Hi, no there’s now such option available yet. Thank you

hi, Is it possible to have multi-languages solution ? French is my need language thanks

Hi, no there’s no such option available yet. Thank you

Hi, would it be possible that you make french translation customization for me ?

Hello, I’m sorry as due to current schedule we unable to accept any customization job for minimum 1 week. If you want to do from us then we will let you know the time and the charges. Please email to for further query. Thank you

Does it have saas version or any plan to launch such version?

Hi. There is no index.php and .htaccess file in the archive How to solve a problem?

Swift_TransportException (530) Expected response code 250 but got code “530”, with message “530 5.7.1 Authentication required “

Also found a bug. If a customer creates tickets, then when viewing ticket 8, his very first ticket is displayed. To the local Content from the ticket is displayed

Hello, I really like this but I think you should add these 2 things: 1) Option for the admin or staff area to leave a note about the client. 2) Options to add phone number + ext,

Is that something you can do ? let me know thx

whether support XAMPP? is there sql file here?

doe each department can’t be visible ticket of the other department and assign to that admin only

I have created a ticket one week ago. Could you please reply me. Its urgent

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pre-sale question: Hello, can we publish every tickets publicly? I want to see everyone would see every question.. Thanks

Its stopped working hasnt it