GeertDD supports this item


This author's response time can be up to 10 business days.

Popular questions for this item

How can I log in to the admin area?

You need to configure a username and password in thumbsup/config.php.

It keeps on spinning when I vote. Or why is the ajax request not working?

Make sure your “url” setting in thumbsup/config.php ends with a forward slash. Also, only use a single (sub)domain, either with or without “www”. This will prevent problems caused by cross-domain ajax requests.

Does ThumbsUp work on PHP 4?

No. PHP 5 is required, with the PDO extension enabled. ThumbsUp will not work on PHP 4.

Can I upgrade ThumbsUp v1 to v2?

No. Well, you can, but you have to uninstall v1 completely and then install v2. ThumbsUp 2.x is not backwards-compatible with version 1.x.

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This author provides limited support for this item through this item's comments.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy