81 comments found.
Slider does not work in WordPress RTL languages. Random error message when cliking the settings Widget tab.
Installed plugin looks nothing like the demo version. A lot of features are missing. Very disappointing. Please see screenshots. After installation this is what we get – https://prnt.sc/O9bISyYLOhMI , looks incredibly limited compared to the demo provided here – https://prnt.sc/TH1-etJ71fmy
Is this compatible with Wordpress v6.5?
Is it possible to remove the initial loading animation upwards, as I find sometimes if you scroll too quickly the testimonials do not appear at all.
Hi. Have 2 questions: is there a submission form and can the icons be replaced with my own? Cheers. (:
Hello,
Thank you for choosing Elfsight!
Unfortunately, the functionality you’ve requested is not supported in our plugin, we are very sorry for the inconvenience!
Regards,
Elfsight
Does it have a Rich Snippet Markup?
Hello Webblickfang,
Please accept our apologies for the long wait! Unfortunately, the functionality you’ve requested is not supported in our plugin, we are very sorry for the inconvenience!
Regards,
Elfsight
how to remove star
how to change arrow navigation
Please answer, my previous question also has not been answered yet…
Hello hoodiest,
Thank you for choosing Elfsight Testimonials Slider!
Please contact us via https://codecanyon.net/user/Elfsight providing us with a direct link to the page with the plugin in question. We’ll do our best to find the best possible solution for your specific use-case.
Regards,
Elfsight
Hello, I’m interesting in buying this plugin. Before that, I would like to know if there is an options to add video testimonial?
Thanks, all best, Ada
Hello andcomein,
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, please accept our apologies for the inconvenience!
We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com
The most wanted features will get implemented first, so you’re very welcome to submit your feature request and to vote for any other feature you like.
Regards,
Elfsight
hello i interested by your plugin. I want add recommandations automati linkedin on my site. It’s possible?
Hello virgin32,
Thank you for your interest in Elfsight Testimonials Slider!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
after i activate it then says Oops, something went wrong
An error occurred during your request process. Please, try again.
Hello graphic4444,
Thank you for choosing Elfsight Testimonials Slider!
We are extremely sorry to know that you are having this issue and we will be delighted to help!
Please send us a message at https://codecanyon.net/user/elfsight and we will do our best to find the most suitable solution for you.
Regards,
Elfsight
hello,
how can i add linkedin profile instead of facebook, twitter url?
Hello ebcbigbang1,
Thank you for choosing Elfsight Testimonials Slider!
Just paste your LinkedIn link to the same Social Profile URL field in the settings.
Regards,
Elfsight
Dear Ontario2,
Thank you for using Elfsight Testimonials Slider!
It looks like there is a conflict on your website. Please contact us via https://codecanyon.elfsight.com/contact providing us with the direct link to your page with the plugin in question. We’ll make sure to look into this as soon as possible.
Regards,
Elfsight
Hi, how do I set how many cards I’d like to see per slide? they are very narrow and I’d like to reduce the amount so they appear wider. Thanks.
Ok well since it doesn’t look like you’re providing support on this, a pretty basic function of any carousel is to set the amount of items per slide so rather than keep pointing people at the wishlist, perhaps you might look at implementing this function in a future release.
Hello kops,
Thank you for choosing Elfsight Testimonials Slider!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet, but we are working on implementing it, we are very sorry for the inconvenience!
We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
We have migrated to a new server and now in the backend when we click “widgets” we get this error:
Oops, something went wrong An error occurred during your request process. Please, try again.
Hi Dutchylabs,
Thank you for using Elfsight Testimonials Slider!
We are very sorry to know that this issue came up for you.
To fix it, please, try to reinstall your plugin first, it might help.
In case this error still persists, please contact us via https://codecanyon.net/user/elfsight and provide us with the direct link to your site’s page with the plugin. We’ll make sure to look into this in the shortest possible time.
Regards,
Elfsight
Hi There, Using it as a “Tiled Balloon Slider”. How do you set how many testimonials you want per slide/page? Currently defaulting to 3 and I only want 1 testimonial per slide
Hello osirion,
Thank you for choosing Elfsight Testimonials Slider!
Unfortunately, the functionality you’ve requested is not supported in our plugin yet.
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
Hey guys, happy new year! For the social media icon section, are there icons for Goodreads and Amazon. Thanks
Hi trustmetric,
Thank you for your interest in Elfsight Testimonials Slider!
Right now only Facebook and Twitter sources are supported.
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Thank you so much for your time!
Regards,
Elfsight
I purchased this about 2 weeks ago and first of all, I just wanted to say I LOVE it. The only issue is that when I use the single postcard option, it looks incredible on the computer screen, but when I look at it on my mobile, the top of the image gets cut off every time. We are an animal pharma company so you could see where this would be an issue if we’re using the image of adog and the dog’s head is cut off lol. Is there a workaround for this? I love the plugin and would like to not have to switch over to a different one just for this issue.
Also when we use the “multiple postcard option”, on the actual computer screen there are arrows showing you could slide over to see others, but on mobile, there are no arrows to show you could see more testimonials by swiping.
I’ve included 2 urls to show the issue, please if you can, look at them on mobile AND the pc and advise on issues that we can fix. Thank you so much for your help!!
(issue number 1) https://bestpetrx.com/how-to-properly-fill-syringes-test/ (issue number 2) https://bestpetrx.com/rpefpo-test-072220/
Thank you in advance…
Chris Eaton
Hi Chris,
Thank you for choosing Elfsight Testimonials Slider and for your appreciation!
With the way the plugin works, it centers the image added to the widget and displays it this way. Thus, depending on the screen size an image might get cropped, unfortunately. The best option is to upload a square image.
As for the second issue, unfortunately, arrows are not available on mobile view. To let visitors browse the reviews, you should enable either Drag or Autoplay option.
Regards,
Elfsight
Hi Guys, I can not delete testimonials, I just can edit but no delete, is there any way just have 4 testimonials for example?
Hello vivogaming,
Thank you for using Elfsight Testimonials Slider!
We are very sorry about this issue and the good news is that the fix has already been implemented. The plugin will be updated in the nearest future and the delete option will get back.
We are very sorry for the inconvenience!
If any other assistance needed, please feel free to start a conversation at https://codecanyon.elfsight.com/contact, we will be happy to help.
Regards,
Elfsight
Your envato elements version is broken
Hi coreysusin,
Thank you for choosing Elfsight Testimonials Slider!
We are very sorry about this issue and the good news is that the fix has already been implemented. The update will be ready in the nearest future, so feel free to download it to keep using the plugin.
Regards,
Elfsight
How can you delete a testimonial? I cannot remove the demo content thats added to each widget.
Hi KeeonM,
Thank you for choosing Elfsight Testimonials Slider!
We are very sorry about this issue. We’ve already replied to your support ticket and provided a solution.
Regards,
Elfsight
