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Reviews for Testimonials Showcase Wordpress Plugin

Reviews for Testimonials Showcase Wordpress Plugin

Cart 901 sales

31 Reviews

for Customer Support

Plugin page doesn't show the list of testimonials. As the result I can't manage them - neither edit nor delete. This is as plain as that. But the support team pretends they do not understand what I mean. Even with screenshots.

Author response

From screenshots for sure no one may identified a problem.

Once access have been provided was easily noticed that a custom wp theme have been developed but with wrong code inside and which affects all taxonomies installed on your WP website.
This is why recommend to use a WP theme built by a proper development team and not developed without following WP development practices.

for Feature Availability

I really enjoy this plugin, easy to use many layout options.

for Bugs

Although this plugin has an absolute edge with the range of features it offers, there are some significant issues worth noting:
1. compatibility issues with Divi & Divi builder
2. Rich snippets are a complete mess. Sometimes they show as product ratings when there is no products, sometimes as hentries, sometimes as reviews - there is no way to adjust this to make it meaningful. As such, this greatly impacts SEO usability of this plugin, which is one of the KEY features for testimonials/reviews.

I'll be happy to adjust the rating if these issues are addressed.

for Bugs

I use elementor page builder and the input form doesn't work properly at all.

Your support just responded saying it works for them. But i have tested on 2 different laptops i own and had a customer try it.
The input fields don't let the text go in properly and the star rating can't be selected.

Author response

Hi,

We’ve noticed that you’re not happy with one of your purchased plugin:
Testimonials Showcase Wordpress Plugin

Now, you can request a Refund with one single submit and the request will be immediately proceed directly by the author.
https://themeforest.net/refund_requests/new

Thanks,
Indeed Team

The readmore is not working for some items and it is because the Owl Carousel is cloning the items and full_quote- id is duplicated there.

Author response

There was no support ticket opened or a way to be verified and identified your concern or if there really was a problem to be fixed. That's the main first step when there is any problem before any valid complain or review.

for Other

This is a nice plugin. The screenshots provided fit with the reality.

Author response

Hi

Please, let us know your impression about the Plugin and why didn't deserved 5 star from your point of view. Our customers feedback is very important and will help us on further updates.

Thanks,
Indeed Team

by NK - Turkey 7 years ago

by DE - Australia 7 years ago

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