looks_awesome

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1619 comments found.

Hey i’ve installed the menu and turned it on with default settings and using the menu’s icons etc… but I can’t see anything appearing on my site. What’s some of the steps I can use to troubleshoot? I’ve already gone through the installation guide and followed the instructions.

Does this plugin turn off any existing menu that’s already displaying in a template?

What if the template does not have a menu displaying in the header, which is activated only by clicking a hamburger icon?

That’s kinda like how my site is setup.

Cheers for any help.

Hello mokshaweb,

Superfly doesn’t influence on your theme’s menus.

To make menu visible please ensure that that button visibility in “Superfly Settings/BUTTON” is enabled
https://www.dropbox.com/s/mo4418flcntf70w/Screenshot%20at%202017-03-09%2018%3A06%3A23.png?dl=0
and test mode in general settings is disabled.
https://www.dropbox.com/s/tbl3xo90e2dgtx2/Screenshot%20at%202017-03-09%2018%3A06%3A35.png?dl=0

You can also check display settings for menu by clicking on the orange button of the source menu https://www.dropbox.com/s/j2h2cyqp7uu7bpj/Screenshot%20at%202016-12-19%2013%3A13%3A13.png?dl=0
https://www.dropbox.com/s/1gu5g8yk4ybx18e/Screenshot%20at%202016-12-19%2013%3A11%3A01.png?dl=0
https://www.dropbox.com/s/qiqvfgmkcegolgr/Screenshot%20at%202016-12-19%2013%3A11%3A11.png?dl=0
and check general display rules for Superfly menus, that overwrite display rules for source menus.
https://www.dropbox.com/s/kyzxwx41nz68r2v/Screenshot%20at%202017-02-01%2019%3A59%3A17.png?dl=0

Please check if Superfly isn’t set to be visible for logged in users only
https://www.dropbox.com/s/hqyxj5yy2fkw7jl/Screenshot%20at%202017-03-15%2013%3A54%3A20.png?dl=0

Please also check if theme’s caching of caching plugins are used at your website. Please purge website cache, clear browser’s cache and check if you can see the menu.

If it won’t help please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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djalma81

djalma81 Purchased

Hi, your plugin works on IE9 with a custom menu button? I’m trying but the menu don’t appear.

Thanks

Hello djalma81,

please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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djalma81

djalma81 Purchased

Hi, your plugin works on IE9 with a custom menu button? I’m trying but the menu don’t appear.

Thanks

Hello djalma81,

please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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hallo iam using avada theme and alot responsive menus doesnt work with it. So does this superfly menu works with avada ?

Hello meidinger,

Yes, it works with Avada theme. Anyway, if something goes wrong, we have flexible refund policy.

Best Regards,
Looks Awesome

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artchoj

artchoj Purchased

Greetings,

I have some serious problem with a Master Slider Pro. Please advise. Here is a MS Support statement.

Customer Support H.F wrote:

Hi,

Thanks for screenshots.

After a deep check, We just noticed the issue is a conflict with Superfly Menu plugin that prevents the slider to be responsive and breaks some animations. You can simply check your homepage after deactivating Superfly menu plugin.

Please contact with plugin author about this issue and we are working on it too to find any issue in Master Slider. We will reply here any news.

Regards Averta

artchoj

artchoj Purchased

Greetings and thank you. Alas I am afraid I have not got any email from you.

Would you be so kind to resend it, please?

artchoj

artchoj Purchased

Alas, nothing has changed on either website. Same as before. Thank you in advance for keeping trying…

Hello artchoj,

Please check your email. Just for information, we don’t work on Saturdays and Sundays.

Best Regards,
Looks Awesome

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santolla

santolla Purchased

Just a note for future versions. It would be great if this menu could be inserted via shortcode. The reason I can’t use this is for my shop… I can’t insert my search, cart count, etc. Shame.

Hello santolla,

I suppose, you’re talking on WooCommerce. Please check location rules for Superfly menus
https://www.dropbox.com/s/x1xw988ukctezss/Screenshot%20at%202017-05-01%2015%3A05%3A55.png?dl=0
and display rules.
https://www.dropbox.com/s/ij9g0i3n8jjddb9/Screenshot%20at%202017-05-01%2015%3A06%3A59.png?dl=0
You can find them in “Superfly Settings/GENERAL”. To open location rules please click on the orange button of the source menu. https://www.dropbox.com/s/vvaham18j1fv7a7/Screenshot-at-2017-01-21-22-37-43%20%281%29.png?dl=0
https://www.dropbox.com/s/x1xw988ukctezss/Screenshot%20at%202017-05-01%2015%3A05%3A55.png?dl=0

Please note that display rules can overwrite location rules.

Best Regards,
Looks Awesome

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Hello musiclifeline,

Could you please re-check the link? Is it possible that you’ve forgotten to share it? We can’t open the screenshot.

Best Regards,
Looks Awesome

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Hello musiclifeline,

Do you mean left panel menu at your screenshot with the text overlapping the icons?
https://www.dropbox.com/s/kiuuxzcvr1iahcr/Screen%20Shot%202017-05-01%20at%2017.29.16.png?dl=0

It can be done for desktop version via CSS. You’ll have to play around with these CSS for navbar mode
https://www.dropbox.com/s/w75lslyqwztk5pc/Screenshot%20at%202017-05-03%2014%3A01%3A16.png?dl=0
https://www.dropbox.com/s/u9gnt1kv1oqmhq6/Screenshot%20at%202017-02-14%2014%3A49%3A27.png?dl=0


.sfm-no-mobile .sfm-menu li a span {
    top: -40px;
}
.sfm-no-mobile .sfm-menu a img {
    top: 40px;
}

It may require additional styling on mobiles. Please note that Superfly in navbar mode transforms to side panel mode on mobiles.

If you get some issues with styling please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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Is there any easy way to make the top image to the left if the menu icon is on the right – instead of the top image being in the middle? Also is it possible to disable the top image from showing up at the top of the menu once you click on it? thx!!

Hello capriwithlove,

In which mode are you using Superfly menu: side panel, fullscreen, skewed panel or navbar for mobiles?

To hide top menu image please add the following CSS rule into “Superfly Settings/ADVANCED/ADDITIONAL CSS” field
https://www.dropbox.com/s/u9gnt1kv1oqmhq6/Screenshot%20at%202017-02-14%2014%3A49%3A27.png?dl=0


.sfm-logo img {
    display: none !important;
}

Best Regards,
Looks Awesome

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Hi there, I would like to use a shortcode in the textarea below the logo area to show the user profile name and avatar. Is there a way to enable shortcode in that area? thanks

Hello mohammedsinan,

Have you tried inserting shortcode in “UNDER LOGO CONTENT AREA” in “Superfly Settings/MENU PANEL/EXTRA”?
https://www.dropbox.com/s/4qxk1o37zowxx3q/Screenshot%20at%202017-05-03%2015%3A26%3A48.png?dl=0

Normally, this area accepts shorcodes from other plugins. If you have issues with this please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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Hello, since a few versions ago (cannot remember which) when I use the skewed menu on the right side, I now have a large margin to the right of the text items. I tried deactivation all other plugins or even an empty page as I thought it might be a page content issue.. to no avail.. There seems to be a 13% margin.. but even custom css does not fix it.. Am confused. Is there any way to get my hands on older versions, see when it started messing up? Thx.

{ padding-right: 13%; padding-left: 0; width: auto; }

Hello ianstudio,

Please try adding the following CSS rule into “Superfly Settings/ADVANCED/ADDITIONAL CSS” field
https://www.dropbox.com/s/u9gnt1kv1oqmhq6/Screenshot%20at%202017-02-14%2014%3A49%3A27.png?dl=0


#sfm-sidebar .sfm-nav{
right: 0 !important;
left: auto !important;
display: table !important;
position: absolute !important;
}
#sfm-sidebar .sfm-va-middle {
    display: table-cell !important;
}

Please purge website’s cache if any and clear browser’s cache after saving settings. If it won’t help please submit ticket via form and send your URL and temporary admin access to WP dashboard so we can inspect this and help. Please also link to original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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Thanks :0) It worked.

You are welcome :)

Best Regards,
Looks Awesome

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Just a quick pre-sale question, is it possible to have a specific menu item appear only on mobile devices and not desktops?

Hello KukiJ,

It’s possible to hide specific menu items on desktop or mobiles using additional CSS rules.

Best Regards,
Looks Awesome

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Pre-sale question:

Is it possible to create a fullscreen menu to match the following design: https://goo.gl/Gsge0K Menu on the left, custom content on the right, logo at the top, social on the bottom?

Thank you!

Hello Oscar-Design,

You’ll be able to get something similar to this
https://www.dropbox.com/s/q469yyy5tjs57zh/Screenshot%20at%202017-05-11%2013%3A45%3A12.png?dl=0
for desktops using Superfly in fullscreen mode, adding custom content into Superfly widget area and using some additional CSS rules.

Best Regards,
Looks Awesome

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steveok

steveok Purchased

anyway to style multiple menus differently, be awesome if you can

Kanchenjunga

Kanchenjunga Author Team

Hello steveok,

You can use additional CSS for styling different menus depending on the pages specific menu is displayed at. You need to know unique page id for this. It can be found in the list of body classes. You can get it using browser developer tools, e.g. Chrome dev tools.
https://www.dropbox.com/s/c3qp4pi5iyw84bq/%D0%A1%D0%BA%D1%80%D0%B8%D0%BD%D1%88%D0%BE%D1%82%202017-05-15%2015.56.59.png?dl=0

Please clarify what you exactly need and share your URL. We’ll help you with additional CSS. You can open ticket for this.

Best Regards,
Looks Awesome

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steveok

steveok Purchased

so would it be possible to say style an individual page with the nagivation bar style http://superfly.looks-awesome.com/?demo=7 even though globally I have the image background style set http://superfly.looks-awesome.com/?demo=6

Kanchenjunga

Kanchenjunga Author Team

Hello steveok,

Unfortunately such thing as different modes for different pages is not available.

Best Regards,
Looks Awesome

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I have purchased superfly menu, I have gone through all the documentation and added the menu which shows on the desktop and mobile. The issue is that the menu (which is a multi-tiered) is showing everything in a full list. There is no sub-menu or sub-formatting, just a list all the way down. I have looked at the menu in an editor and I get the class ‘sf-menu-item-undefined’. I have created the menu in ‘menus’ in the wordpress back end of the website. This appears on every menu I have tried to assign to the superfly plugin. Can you please assist?

Kanchenjunga

Kanchenjunga Author Team

Hello DEEPERBLUE,

Please submit ticket via form and send URL and temporary admin access to WP-dashboard of your website so we can inspect this and help. Please also link original comment or duplicate issue description in email.

Best Regards,
Looks Awesome

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CSS & JS is loading on page it self. How can we make them external CSS & JavaScript. It’s look horrible and it’s loading on every page. Please do the needful

Kanchenjunga

Kanchenjunga Author Team

Hello jeetututeja,

Inline styles and JS are required for dynamic plugin styling. Sorry, we can’t move them into separate files.

Just FYI: Inline styles are perfectly fine and valid and better for page loading because you avoid extra request for external file.

Best Regards,
Looks Awesome

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Bro, does superfly compatible with Avada Theme?

Kanchenjunga

Kanchenjunga Author Team

Hello VTat,

Yes, it’s compatible with Avada.

Best Regards,
Looks Awesome

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AndamFr

AndamFr Purchased

On your demo site there is a arrow together with “use your mouse” direction to the menu. Can this be enabled in the settings or is this just a picture manualy set in the header? As well the Menu button text is forced in uppercase and is underneath the menu icon. Can this be change to lowercase and placed on the right of the menu icon?

Kanchenjunga

Kanchenjunga Author Team

Hello AndamFr,

This arrow is the part of the content of demo site. It’s not available in Superfly settings.

To change text transform and position for menu icon text please try adding the following CSS rules into “Superfly Settings/ADVANCED/ADDITIONAL CSS” field
https://www.dropbox.com/s/u9gnt1kv1oqmhq6/Screenshot%20at%202017-02-14%2014%3A49%3A27.png?dl=0


.sfm-navicon-button:after{
text-transform: none;
    top: 35%;
    left: 20%;
margin-top: 0;
}

You can play around top and left values to get proper position of the text.

Best Regards,
Looks Awesome

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Is it possible to use multiple menu’s? So one image shows menu 1 and another image shows menu 2?

Kanchenjunga

Kanchenjunga Author Team

Hello davidvandiepen,

You can create multiple menus and select the list of pages specific menu to be displayed at using location rules in Superfly settings. To open location rules please click on the orange button of specific menu.
https://www.dropbox.com/s/vvaham18j1fv7a7/Screenshot-at-2017-01-21-22-37-43%20%281%29.png?dl=0
https://www.dropbox.com/s/w44dpvhlfdcyrqq/Screenshot-at-2017-01-21-22-38-52.png?dl=0
Please do not forget to save settings using “save” button at the bottom of the popup window with location rules.

Please note that you can’t use multiple Superfly menus at single page.

Please also note that you can use Superfly in single mode, e.g. fullscreen or navbar, only.

Best Regards,
Looks Awesome

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Hi there, can i use this menu with thegem theme? thank you very much

Kanchenjunga

Kanchenjunga Author Team

Hello frozensoul,

We don’t expect issues though we haven’t tested Superfly with this theme. If something goes wrong, we have flexible refund policy.

Best Regards,
Looks Awesome

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