Hello,

Thank you for purchasing the plugin, and also for reporting the issue. I have submitted an update which will be available for download in a while. This update has compatibility with the HPOS feature. If you find any further issues, kindly email me at xconsau[at]gmail[dot]com. I will assist you further.

Regards

Hello,

Thank you for purchasing the plugin. The filters work on a Shop page or a product archive page like product tags, categories, etc. Filters will not work on a product shortcode.

Regards

Thank you very much SaurabhSharma, how long would it take you to update that featured?

Regards

I’m working on it. It may take 2-3 days or before if it works properly.

Regards

Thank you very much!

Hello,

Are you facing any specific bug with the latest WordPress or WooCommerce? Update will be released for sure if there is any issue.

Regards

Hello,

Thank you for purchasing the plugin. Kindly add these CSS rules inside your child theme’s style.css, or inside WordPress admin’s Appearance > Customize > Additional CSS:

@media only screen and (max-device-width: 640px) {
    .sidebar.sliding-sidebar {
        width: 272px !important;
    }
}

Next, clear all caches/minified files of caching plugin and check the site. This shall fix the issue.

Regards

Hello,

No it will not work with shortcode generated shop products. It only works on native shop page and archives.

Regards

Sure the link is below

Hello Raghavan,

By looking at the source, I can say the plugin will work. If you encounter any issue, I will help fixing it. If you want to try it, you can email me at xconsau[at]gmail[dot]com.

Regards

Thanks for the reply,

Regards,

Vijey

Hello Prashant,

The plugin has an option for choosing a sidebar which shall be shown as sliding sidebar on mobile. You need to provide the sidebar selector (ID or Class name) in plugin settings. This setting works in most themes. In some we may get issues related to styling and z-index. I have not tested it with both those themes you have mentioned. If you want to try it out, you can email me at xconsau[at]gmail[dot]com.

Regards

Hello,

Thank you for purchasing the plugin. Kindly check the following things:

1. Inside Settings > SS WooCommerce Ajax Filters > Products Container Selector, enter the following value:

#main-shop .container

2. For the Sidebar container selector, use the following value:

.sidebar-shop

3. Then save settings.

Next, check the site by hard refreshing the browser. If this doesn’t work, kindly send me your site URL and login at xconsau[at]gmail[dot]com. I will further check it.

Regards

Hello Akash,

Thank you for purchasing the plugin. Does the site gets slow on product page only or all the pages after activating the plugin? Kindly send me your site URL and login at xconsau[at]gmail[dot]com. I will check the issue.

Regards

yes it gets slow on product page

I have sent you an email plz check

Hello,

Thanks for browsing the plugin. The image attributes feature is not available in this plugin.

Regards

Hello,

Yes, you can submit a refund request from your CodeCanyon account.

Regards

Hello,

This plugin can only filter products which are created using WooCommerce plugin. If your website has restaurants listed in form of products, you will be able to filter them.

Regards

Hello Lucas,

Thank you for purchasing the plugin. Kindly use the “Installable WordPress file” archive, and not the “All files and documentation”. You might be trying to upload the main archive, which is not installable plugin.

You can download installable archive from your downloads page > Downloads > Installable WordPress File.

Regards

Hello,

Kindly send me your websites admin login at xconsau[at]gmail[dot]com. I will set up the plugin.

Regards

Hello Shashank,

The refund has been processed. I saw a deduction in my account today. Your invoice is in the name “Beeing Social” right? If you want to use again, you can purchase it again.

Regards

Request for Refund.

How much time it will take?

and refund will come on bank right?

Hello Shashank,

I have approved the refund.The Envato Help team are now on it and will process the request in 3-5 business days. Once processed, the refund will be displayed in your statement.

Regards

Ok Thank you so much

if in categories product are there and that categories can we hide.

I want Exclude categories functionality

Sorry, in that case categories can not be hidden. You can, however, organize widgets into separate attributes. Like, one widget for color attributes, another for size, etc.

Regards

Hello Carmen,

Thank you for browsing the plugin. I will need to test it with Ajax Search Pro plugin. Kindly email me at xconsau[at]gmail[dot]com. We will then check with both plugins if they are compatible.

Regards