Support for Smart Before After Viewer - Responsive Image Comparison Plugin

topdevs

topdevs supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

I’ve set the parameters to show before and after labels. Why these do not show up in the slider?

Labels are not available when “move on hover” feature enabled. Overlay with labels is shown only when mouse hover the view and the handle is not moving. When move on hover enabled handle is always moving, so labels won’t be shown.

Why the viewer is not displaying fully, only showing the top 15px of the first image?

If your website is loading viewer via AJAX, you need to enable AJAX support within our plugin. Please check the Documentation or contact us using “Contact Author” button below for detailed instructions. If you are sure there is no AJAX used on your website, then it might some JS conflict, please contact us using button below.

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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