This author's response time can be up to 2 business days.
After 3 min disconnecting radio hart player. Press play and then pause. Not live stream any more.
Thanks for your purchase.
Please bear in mind that, this player is based on HTML5 and does not do any manipulation of data streaming. Basically it works as a skin. The problem you describe could occur based one the browsers bugs or most likely the server’s side. otherwise by it’s own the player does not change how data is received and it follows the HTML5 tradition for audio streaming.
Hope it helps. BTW, You can check the error in console to get more information about why it happens.
Do you think that you can integrate it to bemusic script (by Vebto) ?
Well, of course it is possible, I just need to contact Vebto for it, and do the customisation for you.
hi, How to integrate the player to a wordpress page?
Hi, thank you for your purchase. The procedure for setting it up on Wordpress is almost the same as a normal HTML page, but you will also need to register the plugin on configure.php as well. Other than that, all links will go to the header of the template, which you can do it manually or by specific plugins that are available on Wordpress Plusgins site.
Hope it helps..
Excuse me I am French, and I did not understand your instructions. Can you give me the exact process for integrating this plugin into a wordpress theme, please? thank you
Hi. Unfortunately we do not support WordPress, and this plugin is just HTML5. However many users has previously bought this for WordPress and installed it successfully.
The steps is the same.
1- Use a third party plugin to place the supporting link inside the header of the template.
2- Register the players folder in wp-config.php
3- Place the JS code in the footer (before tag) in the template. Again you can use plugins for that, just like item 1.
4- place the HTML code in in the webpage.
Hope it helps you.
Hi, how are you? How can I find the documentation for the API using? Also for make a play or pause with jQuery?
Hi, thanks for your purchase. Have you checked the main/root folder of the item. There is a PDF file that explains everything. There is a section and a chart specifically for the API, and everything with examples are explained there.
I do not know what you mean by making a play and pause. The player has already these buttons.
Make sure you have a look at the item carefully, it has various features .
HI there, I just purchased the player to use for SoundCloud, however it seems I am unable to use it due to SoundCloud no longer issuing app client ID’s.
The player is appearing fine on my page, I just can’t get SoundCloud to work through it. Any suggestions on how I can get the player to work without the client ID?
Hi, Thanks for your purchase. The player comes with a default Client ID which you can use it.
But if you prefer to have a private client ID then apparently SoundCloud currently does not accept any new requests.
However, it is only temporary and I believe very soon the service will reopen for new app requests. I will investigate it more and let you know any updates. But again, you can use the client ID that is included in the player, until you can get a private one.
I just purchased your item and I was looking for help in putting the right code on my website.
Following your instructions, I’ve currently come up with the following code to add to my website.
I’m trying to add my Internet radio station website information into the code, but I’m not sure where to add it. I’m broadcasting with a SHOUTcast v1 and my stream address is http://listen.sonixfm.com/9885
Thanks for your interest. You need to add the stream address to the URL in the API. So
Also if you followed the manual currently in step two, you have to insert the one line html code in the body tag.
Make sure you follow the manual just like it is explained.
Hope it helps.
I’m not having any luck seeing the player. I’ve added all files sent to me and put in in a folder marked, “SingleAudioPlayer”
Under the <Head> category, I put the following code,
<link href=”SingleAudioPlayer/Core/css/DSSinglePlayer.css” rel=”stylesheet” type=”text/css” />
title: “Track Title”,
artist: “Artist name”,
track_URL: “http://listen.sonixfm.com/9885”, type:”radio”
Not sure what I’m doing wrong.
More observations and questions,
- What address should the files you gave me be placed under?
- When using a blank html, I don’t see the player, when all items are added.
when placed on an existing page on my website, i see nothing.
- I’m using Dreamweaver 8 software to edit my website, if that helps.
The instructions seem incomplete and missing key information.
I believe you have not read the manual correctly. In the manual first page, step 1, it says, insert the following code inside body tag which you have not done it.
<div class="SingleAudioPlayer" id="player1" />
<script src="js/xxxxx.js" ></script>
title: "Track Title",
artist: "Artist name",
It is only two page, and if you read it carefully, you can install it successfully. it only has 3 simple steps which clearly you have not done it.
There are even sample codes that you can copy and paste it and change it based on you needs.
Is there a way I can send an example of what I have? This isn’t working for me. I’ve followed your instructions, but it doesn’t come up. Is there an email address I can send you the html file?
Yes, You can send me a link of your website using the following link and contact form. https://codecanyon.net/user/danialsabagh#contact
Hello. I’ve just purchased the “Single jQuery Audio Player (Music and Radio)” player code.
1) The PDF help file does not indicate where to insert the stream URL for radio.
2) The PDF help file does not indicate where the folders should be uploaded on the buyer’s server to facilitate loading of graphics.
Help is appreciated.
Your second comment responded.
Upon reading your comments to another customer, I’ve noticed that you’ve accused them several times of not reading your instructions carefully and not following them completely.
Page 1, step 1, your instructions clearly indicate to “place the following lines of code in the header of the webpage”. But while scolding a customer, you clearly state: “In the above code you provided, you put this part in the header! which is wrong. It is only two page, and if you read it carefully, you can install it successfully. it only has 3 simple steps which clearly you have not done it. There are even sample codes that you can copy and paste it and change it based on you needs.”
Why are you scolding customers who have spent money on your product? That is not how customer service works. In addition, the product is incomplete because the instructions are replete with errors and lack uniformity.
I’ve read your instructions several times, mentally piecing together missing steps.
-It appears you did not proofread before publishing. Page 1, Step 2, “players” is plural. You include an apostrophe, declaring it singular possessive. Step 3, third paragraph, “so these settings ‘are form that instance’ of the player”. Something is wrong in that sentence. Step 3, fourth paragraph, “there are more settings and option in the API” should read “options in the API”.
Between needing to jump up and down, piecing together instructions between steps, I find the PDF barely legible and barely useful. I have no idea where to insert a stream URL, based solely on the PDF provided. It is simply not clearly indicated. What is useful here is not a scolding of people who have paid actual cash for your product, but a gentle admission that possibly it was your writing that was incomplete and more willingness to help customers. Your manual should be uniform in labeling, and impenetrable to criticism before attempting to scold paying customers.
I doubt you have read the manual. Almost in the first page you can clearly see:
Thanks for your comment about the manual. While keeping the comment professional, I should add that, till this date this item has been purchased for almost 100 times, all with happy customers who were able to read the manual and with minimum knowledge could install it without any problem. If you check the comments. For 100 sales there are only 28 comments, which even many of them were not technical. That shows how successful and easy was the product. Therefore, it is down to you if you struggle installing a plugin that is explained in 3 easy steps. Honestly it requires less than 5 mins effort and proper reading to do it.
Don’t doubt for a second that I have, in fact, read your manual. No less than ten times.
I’m requesting that your interaction with me be less condescending and critical, and more analytical as a means of reaching a solution.
Pointing it out that so many other customers have had a great experience with your product, while just a few of us is not, gets us nowhere. My download hasn’t yet installed successfully. “Smoothjazzandmore” also had trouble. What your customers are seeking is technical assistance without condescension.
While I value your explaining where to put the URL, I’m still lost as to where the files within the zip folder I downloaded go, on my server. I asked that in my first comment.
I paid $12 for your product which has not yet been a successful installation for me. I’m asking for your assistance as outlined in the terms of purchase, paid through Paypal and my credit card.
Exactly. Also for you pointing out grammatical errors or either you paid through credit card or etc does not solve your problem. So probably you would reduce the essays and get comments more professional and technical.
You can email us directly through the contact form and send us the link to the item. Then we can see what you have done wrongly. Please do not leave a direct link to the item here on comments as it is against copyrights of the items.
P.S On CodeCanyon you only pay for the product and a manual for installing it. It is up to the buyer to read the manual carefully to install the item. Just to clarify that this is not a scam or anything. It is just the matter of reading the manual and minimum HTML knowledge to install the product like the majority of the buyer.
Your product has not installed correctly on my system. The support you promised has not been provided. There’s also no way for any viewer of this thread to see how many of your customers you’ve had to privately assist because your manual lacks uniformity and is replete with errors and missing steps. Don’t even think about being bossy with me about giving feedback, reducing “essays” or being more professional. Let’s get one thing clear here. I purchased your product. My mistake.
There’s only one reason why you think you can get away with that kind of ridiculous conduct with a customer: I’m not in front of you right now.
Hi, does this player play shoutcast v2 AACP?
Hi, It should play with SHOUTcast, However if you are looking for automatic fetch for song title and artist name, then there are other product in my portfolio that does it for you. However, this product only play the radio. You can send me your radio station address and I’ll double check it for you.
Hi, does this player play shoutcast v2 aacp?
Anyways your radio fully works on all of our players.
P.S May I know what radio service provider are you using? It is really great.
www.elicast.com.br they have resale, with panel in Portuguese, English and Spanish
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $4.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work