Thanks for your question!

I’m not entirely sure how your courses are set up, but generally, if you use the WooCommerce Digital Downloads plugin integration, you can select a OneDrive folder in the ‘Download’ section of the WooCommerce ‘Course’ product. When a user purchases a course, they get access to a OneDrive folder containing the course materials via an File Browser module in their order information. Would that work for you? If you have a more specific setup in mind, please let me know and I may be able to suggest an alternative approach.

Kind regards, Floris

That’s correct, that works for me. When a user purchases a course, their order information gives them access to a folder in OneDrive containing all the necessary files and subfolders. The OneDrive folder should be read-only (they cannot edit, modify, or delete the files) and only allow viewing and downloading the files/folders.

Another question: when a user compresses a folder or file in .zip format to download it, does the resource usage, such as memory and processor, come from my hosting/server or from OneDrive?

Yes, ZIP files are generated via your own server. The OneDrive API does not provide a way to create ZIP files, so when a user downloads a folder as a ZIP, the plugin collects the files and creates the archive locally in your server temp folder.. That means the resource usage, such as memory and CPU, comes from your hosting environment, not from OneDrive.

- Floris

Thanks for your question!

The preview functionality has indeed been disabled for Microsoft Business accounts connected in read&write scope (Entire Drive) due to a security vulnerability in the Microsoft Graph API /preview endpoint. Unfortunately, Microsoft is taking quite some time to investigate this issue and we haven’t received any ETA of when this will be fixed.

However, Microsoft Business accounts connected to the plugin with the ‘Read-only’ scope will still have access to the preview functionality. So, if you don’t use the plugins upload functionality or actions like share/delete/rename/etc, you can restore the functionality by reconnecting your Microsoft account with the plugin but using the “Entire Drive (read-only)” scope. To do so, follow the instructions in this FAQ article: How do I change my Microsoft account connection to “read-only”?.

Adding the code:

add_filter('shareonedrive_require_vulnerability_fix', '__return_false');

to your site (using functions.php or a PHP snippet plugin) can also restore the preview functionality as it was before without changing the scope of the authorization. This allows you to bypass the vulnerability fix introduced in version 3.4.2.2 which might be considered acceptable in some situations (e.g. protected intranet environments).

After changing this filter, you likely have to press the ‘Purge Cache’ button on the main plugin options page (Tools tab) once to see the changes.

I hope this information helps you out!

- Floris

Hi!

I understand how frustrating it can be when a plugin update doesn’t work. The latest version has already been submitted to Envato and should become available probably today.

Regarding the “Forbidden” update error: this is usually caused by a licensing issue, but there are also known problems when Dokan (Lite/Pro) is active — that plugin changes update calls for all other plugins. If you’re using Dokan, temporarily disabling it should allow the update to go through.

If the issue continues, feel free to open a support ticket and I’ll be happy to take a look.

- Floris

You can connect the Share-one-Drive plugin with any Microsoft account. So all OneDrive Personal / OneDrive Business & Sharepoint plans are supported.

-Floris

Thanks! I have found ticket #34506, and you should have received a reply by now. If you haven’t received it, please let me know.

- Floris

Hi, I have received a reply and you have asked me a question with some options, but you have marked the ticket as solved and closed the ticket???, so I cant reply to it

Closing the support ticket was an unintended consequence of reopening the old, flagged one. My apologies for that! I have created a new ticket for you (#35015) and you should have received an email regarding this.

- Floris

That’s an interesting issue — thanks for letting me know. I’ll gladly have a closer look at it for you. Could you please create a support ticket and include your license code along with the Cloudflare Ray ID that you see on the block page?

Once I have that information, I’ll be able to investigate straight away.

- Floris

When OneDrive generates a thumbnail for a PDF, the plugin should automatically display it in the File Browser instead of the generic file type icon. If you notice that the thumbnail is visible on onedrive.com but not in the plugin, then something isn’t working as expected. In that case, please open a support ticket and I’ll be happy to take a closer look for you.

- Floris

Yes, that’s possible!

Essentially, you assign a specific CSS class to your form field and use a placeholder to retrieve the value of that field in the upload field configuration. You can find the exact instructions for this in the documentation.

If you need help configuring this correctly, please create a support ticket via the link below and I will be happy to configure it for you.

- Floris

Excellent, it worked. Thank you very much.

Hi!

Both our plugin and GravityView are using the Tippy.js library for tooltips and dropdowns. The issue here is that they’re using an older version (v5?), while our plugin includes the latest one (v6.3.7). If their version loads last, it can override ours—causing errors because their version is missing some features we rely on (like moveTransition, onShown, and onCreate).

I’d recommend reaching out to the GravityView team and asking if they can update their Tippy.js version to the latest one. They can grab it here: https://unpkg.com/tippy.js@6

Also, just a heads-up: I wouldn’t recommend editing the plugin’s script files directly. It’ll break the update process—any changes you make will get wiped the next time you install an update.

- Floris

thank you for the clarification i will be contacting them now:)

Hi, I figured it out, never mind

Thanks for your message!

At the moment, I’m not seeing any issues with the Share-one-Drive plugin, and I haven’t received similar reports from other users either. It’s possible that something is blocking the communication between your server and the OneDrive API.

If the problem persists, feel free to create a support ticket so I can take a closer look at your setup and help you troubleshoot the issue. You’ll find the support links below this comment.

Looking forward to helping you get this sorted!

- Floris

Hi!

Thanks for reaching out — glad to hear you’re getting back into the project!

You’re right that the plugin has changed quite a bit over the years. While I can’t say exactly which version you were using before, I can confirm that shortcode support is still available.

Shortcodes haven’t been removed, but they are now part of a more user-friendly system based on Modules. You can manage your modules using the Module Manager, and configure them using the Module Configurator.

You can add the modules via the OneDrive block in most common page builders. In the module configurator, you can select for each module which folder it should load via the ‘Content’ tab.

You can still use a raw shortcode if you want — though it’s no longer needed in most cases

BTW, If you’re working with custom post types and want to display a different folder for each post while the rest of the module configuration is the same, you don’t need to create a separate module for every post. Instead, you can use the Dynamic Folders feature to dynamically load a folder path based on e.g. the post’s metadata using the plugin Placeholders.

If you need help setting that up, feel free to ask via a support ticket— happy to help!

- Floris

Thats for the reply Floris. I had been using it last year when I first purchased it and I believe it was a little different as do not remember the module section. It is a really cool plugin by the way. I will read through the documentation on Dynamic folders as that sounds interesting. Had looked at the page builder integration. It currently doesn’t support Bricks Builder. Currently I am just using it in a post query loop anyway in the template. Created an options panel for the account and then a custom field that contains the directory so can link each folder in an expand and close box and that works pretty well. Will create a custom element though for Bricks although cannot think of a use case for it at the moment in my scenario. Might install WP Bakery or Elementor temporarily on the site and see how you have this setup and what it does. Bricks is really easy to spin up your own elements though.

Thanks for your feedback and questions! I’ll gladly clarify a few things:

1. RTL support: The plugin includes RTL CSS and supports right-to-left languages. If this isn’t working properly on your site, (e.g. if file names don’t align correctly) feel free to open a support ticket and I’ll look into it.
2. Folder selection: Each File Browser module can point to a specific folder in your OneDrive/SharePoint. Users can only access that folder and its subfolders — they cannot navigate outside it. You can add unlimited number of modules to your site, and you can manage them all directly via the Module Manager
3. Shared links: The plugin is designed to work with folders without needing them to be publicly shared. So there’s no need to paste a public shared folder link — you can securely display any folder using the plugin modules.
4. Security: The plugin uses encrypted access tokens stored locally on your server and communicates securely with Microsoft’s Graph API. These tokens are stored in a protected folder and never shared with third parties. Modules only expose the specific folders you configure — users cannot access any other data from your cloud account. The plugin has been actively maintained for many years without any security breaches affecting user data. To minimize risk, you can also connect the plugin with a dedicated cloud account that only contains content meant for your site. If needed, you can instantly revoke access through your Microsoft account.

If anything is unclear or you’d like help setting it up, don’t hesitate to reach out via support!

- Floris

Thank you for your email and question!

The blue OneDrive branding is added by Microsoft in the OneDrive Business preview itself (inside the iframe). So technically it is not possible to do anything about this as it is all managed by Microsoft.

You can hide this branding with a bit of CSS if you like. Please note that I don’t know if this is legally allowed, but it shouldn’t be a problem if you do this on a single page. However, this will not be added permanently to the plugin though.

Feel free to create a support ticket if you want me to create the required CSS for you.

- Floris

The integration is greyed out on the demo site because the demo doesn’t have the WPBakery Page Builder installed. If your site has WPBakery Page Builder installed, you can simply enable this plugin integration which will give you a Share-one-Drive block in WPBakery Page Builder.

- Floris

Thank you for your feedback! I’m sorry to hear that the issue is still causing trouble for you. If you’d like, you can report this problem by creating a support ticket through our support channel (that is fine without active support package). If more users report a similar issue, I’ll be happy to investigate further and work on a solution. The issue will then automatically be resolved in a next update.

However, if this issue is specific to your site setup, it would indeed fall under our paid support services. In the meantime, if you’d prefer, I can provide an older version of the plugin to help you revert for now. I can send that via the support ticket as well.

- Floris

The plugin connects to OneDrive and SharePoint using the Microsoft Graph API. The plugin can display the content that your Microsoft user has access to. The API doesn’t have the scope to restrict access to a single folder, so in your situation you’ll probably want to set up a ‘web only’ service account in your tenant and give that account access to a specific drive or SharePoint library.

Using the Personal Folders feature of the plugin, you can give your WordPress users their ‘own’ folder on the Drive.

I hope this answers your question, but if you have any further pre-sales questions specific to your case, please feel free to open a support ticket so that we can discuss this in more detail.

- Floris

Thank you for your question.

This is not possible with the Share-one-Drive plugin by default, as it is basically designed to display files stored on your OneDrive directly on your website, without the need to copy or sync any files to your server.

It would be possible to build a solution for this using the plugin’s API, but perhaps you could just use Microsoft Power Automate process to do it for you or use a service like MultiCloud.

Kind regards, Floris

Thank you very much for your question! We have received and responded to your support ticket regarding this issue. If you have any further questions, please follow up through that support channel.

- Floris

Thanks for your question!

The plugin itself doesn’t have any user management tools on board that you can use to allow your users to register/login/redirect to your site with the WP Cloud plugin. The reason for this is that there are so many plugins available that are specifically designed to do this task. Therefore, you can use any available user management plugin to build the login flow you need. This allows that plugin to focus on its sole role instead of creating another user login plugin.

So you can use a user management plugin to restrict user access to (e.g.) the page with the plugin module. You could look for a free user login/registration plugin like: https://wordpress.org/plugins/ultimate-member/ but there are many more free & premium plugins purely dedicated to user login/registration/profiles available.

I hope this information helps!

- Floris