796 comments found.
Hi, any update how can i reset my license? it’s already a couple days since i got this issue.
I’ve tried submitting a ticket there, but unfortunately it failed because my support license has expired. I don’t think it makes sense to have to buy another license just to resolve this issue.
Hi Unfortunately, we can not do anything here. You are requested to renew your support and open a support ticket so that our technical support team can have a look into your issue.
Hopefully the author can add a sorting feature for products and a build mode for a single vendor. Thank you!
Hi Thank you for your suggestion. We will look into the possiblity of adding such feature on our fture updates.
Hi, We previously purchased a multi-vendor PickBazar template from CodeCanyon, and the website was running smoothly. But today, a message appeared on our homepage stating that our copy of PickBazar wasn’t genuine, hindering our current business operations. Please help us find a solution as soon as possible. If necessary, you can also set up a Zoom meeting.
Oh i already send email to support@redq.io
Thank you.
I’ve tried submitting a ticket there, but unfortunately it failed because my support license has expired. I don’t think it makes sense to have to buy another license just to resolve this issue.
Hi, any update how can i reset my license? it’s already a couple days since i got this issue.
Hi Unfortunately, we can not do anything here. You are requested to renew your support and open a support ticket so that our technical support team can have a look into your issue.
can you update the changelog? Whats new on 13th August?
Hi We have updated the changelog
Hi, I really like your script, and I have a few questions before making a purchase. I’d appreciate if you could take the time to answer them, and also let me know if updates are provided — the changes I’m asking about could take time to implement otherwise.
1)Can the super admin only see orders from their own stores? 2)When we access a specific store, we see orders from all stores instead of just that store — is this the expected behavior? 3)Once inside a store, it’s not very intuitive how to return to the super admin/seller home page. Could this be improved? 4)In invoices or order details, I don’t see which store each product belongs to. How can the super admin or seller know the origin store for each product? 5)Super admins should be able to access individual stores for urgent changes — is that currently possible? 6)Is the code fully open-source? Or are there any parts that are not editable? Regarding the previous question, how does the license key work with the source code? We’re taking this product seriously and would like to avoid wasting time with unnecessary limitations. Thank you very much, and please take your time to answer!
Hi, Thank you for your questions and interest in our script. Please find the answers below: Can the super admin only see orders from their own stores? Both the super admin and sellers can view orders. The super admin has access to view all orders across all stores, while a seller can only view orders from their own store. When we access a specific store, we see orders from all stores instead of just that store — is this the expected behavior? No, this is not the expected behavior. Only orders from the selected store should be shown. If you are seeing all orders, it is likely due to dummy data used during testing. This will not occur in production. Once inside a store, it’s not very intuitive how to return to the super admin/seller home page. Could this be improved? You can return to the super admin home page by clicking on the Pickbazar dashboard logo. However, the system is fully customizable, so you’re welcome to improve the navigation experience as needed. In invoices or order details, I don’t see which store each product belongs to. How can the super admin or seller know the origin store for each product? Each order has an action section with a message icon, allowing the admin and seller to communicate. Store information is intentionally hidden on invoices for security reasons, but this can be customized in your implementation. Super admins should be able to access individual stores for urgent changes — is that currently possible? Yes, the super admin has full access to all stores and permissions, including the ability to make urgent changes. Is the code fully open-source? Or are there any parts that are not editable? How does the license key work with the source code? Yes, the code is fully open-source and editable. One license covers a single live domain, with unlimited subdomains and localhost environments. Please let us know if you need further clarification. We’re happy to help!
Hi, thank you very much for the answers! I’m doing some tests on active stores, like sending questions on products and sending orders but I can’t see them from the store panel. Could you take a look and see if there are any technical problems? Ah, one more thing: aren’t there specific roles for staff? Thanks again
Thanks
Hi! Thank you very much for the answers. I just wanted to tell you that I had specified “active shops” precisely because of the “bees”, so I also checked if the store had been accepted on the administrator side. However, the questions are not displayed by the “shopkeeper” panel, even if I sent questions about the “product of that same store”. (For example, with your demo accounts: your bags shop demo store, your demo customer – if you see there is an order at that store, and in the store you will not see it).
Ah, another thing: the “quick View” has the header of the cart when you go down that doesn’t work, it bounces. You should take a look.
As for staff roles, I can’t find where I can set “roles”. I asked because the link you sent me allows you to create staff but not to “assign roles”. So can I assign roles or just create accounts? You know, the staff doesn’t have the same roles as the store owner sometimes…
Thanks again and I repeat I am interested in the purchase!
I mistakenly wrote “shopkeeper” but the demo store where I sent the requests is “bags shop”.
Hi, 1. Thank you for your message! Please note that the demo store and the admin panel are connected to different API endpoint servers. The reason for keeping them separate in the demo is to prevent issues with data. If both the admin and the shop used the same API, then all the test data added from the admin panel would automatically appear in the shop — filling it with unnecessary or “garbage” data. That’s why, for the demo version, the two systems are kept separate. However, once you host the project on your own server, everything will be connected through a single API, and both the shop and admin panel will work together seamlessly.
2. This is actually a browser-specific issue — it doesn’t occur on the latest version of Chrome, but it does appear on Safari. We really appreciate your finding, and we’ll make sure to address this in a future update.
3. Staff roles are already predefined in the system. You can find more details and guidance on how they work here: Pickbazar Documentation https://pickbazar-doc.vercel.app/staff-roleCan I use this in CPanel like other Laravel templates?
Hi We do not recommend cPanel or similar managed servers. You can purchase any $5 – $10/mo server from amazon lightsail or digitalocean or any ubuntu server.
How much do you charge for installation services?
Hi We do not recommend that our clients to use our service for installation. We have da etailed video tutorial and documentation that you can follow.
Hi guys,
I have sent you 2 emails to your main email address. Can you check, please?
Thanks
Hi Can you please send your email at support@redq.io
Hi, sent yesterday from mexx.at – gm. Did you get my message? Thanks
Hi Till now we have not received any email from the mentioned email address.
hmm, i am sending from Gmail and usally this mails not landing in spam. Sent again just now. You are checking Spam?
Hi Please communicate with us via the email
Do you have Android APP for this e-commerce website? I already noticed, it has PWA, but i am looking for Native app along with the website.
Hi Unfortunately no, we do not have app for this
Everything almost fine but using NextJS pages directory, old Laravel PHP syntax kind of disappointing. Hope you update codes asap.
Hi Thank you for your suggestion. We will look into it.
Can the user purchase from more than one store? do you have this feature in one of your scripts?
Hi Yes, this feature is available in this script.
Hello, my first question is can i host on my cloud hosting (cpanel) your project?
Can vendor sell Tours? I mean tour like this: https://www.ciaoflorence.it/en/tour-detail/2180
Something simple and clean. with a calendar, number of people, adults, children.. just that.
Thanks!
Hi We do not recommend using Cpanel or similar managed hosting. For your second query it will require additional code customization.
ok thanks, how much for my second query? Also does this project has affiliate system included like many projects on envato?
Thanks!
Hi Please send us and email at support@redq.io with details
Downloads menu (For Digital products) is not showing on mobile menu (mobile devices)
Hi Please open a support ticket and our technical support team will assist you.
Dear Support,
We have purchased your product long days back. Its working nice. But now we would like to change the DB and public page experience. There will be some customization. Can we take this paid service from your team?
If you do this service then we will discuss later our requirement. Pls let us know your communications channel regarding this.
Thanks
Hi Unfortunately we are not available for custom work.
Hello I could not find the Translation or multi language option in the controle panel for me as vendor , also RTL is not supported can i make subscriptions and plans for vendors thanks
I did
Hi Our support team will look into it and respond back to you.
Is this the full software application? or is this just a design template ??
Hi It is a laravel based functional script.
Hi,
We took the site live but the license isn’t working. We need to disconnect old domains attached with our license key and use it on a new domain. Our support period is expired and it doesn’t make sense to purchase renew support plan as we have our development team.
How can we resolve this asap? There is no option on how we can control usage of our license.
Pls help. Thanks!
Hi Please send us an email at support@redq.io
I want to add integration with “RajaOngkir” API to calculate the total cost for shipping, how can I add it? and where should I start? such as adding a page or html element where users can choose shipping expedition, shipping type, shipping address then calculate shipping cost with other costs and then save it in the database? 
Hi You will need to customize and integrate the API according to your need.
How do I customize this pickbazar app to integrate with existing APIs? I want this app to be integrated with Rajaongkir API to calculate shipping costs. Can you give me some input so I can do what I mean? And where should I start modifying the pickbazar app?
Hi Customization needs to be done from your end. After purchase if you open a support ticket our technical support team will show you on which files you might need to work on.
i can deploy to my server, i follow the instructions in documentation, but the command installation is getting stuck
if i want to change something new like shop home page search like one change search I write ‘a’ then search and show the product write ‘ab’ The search also works like every write-on-change search.
is it possible ??
Hi It will require additional code customization.
if i buy this project can you please customization for me, I need that very urgent
Hi Unfortunately at present we do not have developers available for customization.
When you upload next update version?
Hi At present we can not comment on when we are pushing the next update.
One question, do you offer the service of installing and configuring the template on an AWS instance?
Hi Yes, we do have an installation service but we do not recommend using our installation service and urge our customers to install it from their end. We have detailed video tutorials and documentation and still if you need any assistance then please open a support ticket and our technical support team will assist you.
