axentmedia

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Popular questions for this item

“No input file specified.” message after installation!

This problem is normally happening on some web servers like GoDaddy because of some different PHP configuration.

Solution:

Edit ”.htaccess” file located in php social dashboard home directory.

Replace this line:

RewriteRule ^(.)$ index.php/$1 [L]

With:

RewriteRule ^(.)$ index.php?/$1 [QSA,L]

I see a Blank Screen after installation!

It seems you are getting a system error but, you face a blank screen instead of an error message because of that the PHP display errors setting is disabled on your website.

Follow the check list below:

  1. A possible reason for this can be that, you have set the default language in your installation process to a language where, you have not already created its language in /app/languages/ directory.
    You need to create your language translation directory and files in /app/languages/ folder before making any change in language. More information can be find here: http://axentmedia.com/php-social-dashboard-docs/admin-guide/index.html#translation
  2. If the last steps couldn’t fix the problem first, enable the error display in PHP Social Dashboard, by opening the config.php file using an editor on your website and changing the define(‘DEVELOPMENT’, false); to define(‘DEVELOPMENT’, true);
    If, it didn’t enable displaying errors you must change the display_errors=On in you php.ini file. Then, send us the error you see on your website via our support form and we can find the reason making this problem on your website and help you.

I face 500 internal server error!

Please, check that you have Apache Rewrite module (mode_rewrite) installed on your server. Please also check that you have the .htaccess file in your social dashboard root folder. If you are also installing the script inside a sub-folder and have uploaded the .htaccess manually after installation please, check that the RewriteBase in .htaccess file is pointing to your sub-folder.

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