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Panorama works great on my Macbook, but not on my iPhone 11. Does anyone have any idea if this can be fixed?
Hi I’ll check and let you know. Also can you sahre a screenshot please? Thanks!
It’s done! I deleted the plugin and switched to an alternative. Thanks for your message though.
Did you cancel to use our plugin.
Yes! It doesn’t make sense to me that way, unfortunately.
We can refund if you want. Just let us know and submit you refund request.
Thnx, for reply!
hey there, to be honest your referenced website has been made with rev slider but our plugin can make it like your demo. https://themeofwp.com/vc/panorama3d/fullscreen-panorama/
Thnx for your honest answer!
You are welcome! anytime!
Hi, I have installed the plugin and set it up with the photo and the height but it does not work. https://cikloteka.rs/delovi-i-oprema/
Hey there thanks for your purchases. Can you please check / set all options dor the panaroma and also you can use predefined template dor the kickstart beginning.
I got it to work, setting the same height as the photo height, but it works only for me, when I am logged in. It does not work in regular view as it should, to be visible to the visitors.
Hey again I think this is not regarding with plugin. Can you please check on your side if this post or port parts visible for the visitors?
Like it loads the space, but it is blank, either white or black where the 360 photo should be. The url is the same. Like it does not load the photo.
Hey there I will check it but the further investigation can you send mw the login info to info @ themeofwp.com I will resolve your issue quickly.
Hi I have wrote the email, but did not get any reply. I made it work but it is super slow. Like it takes almost a whole minute to load. Would you please be kind to check it.
Hey there I will check and reply you quickly.
I didn’t get your email yet can you please send it to email@example.com too. Thanks!
Also I’ve checked your sample page https://cikloteka.rs/delovi-i-oprema/ and it loads normal speed on my side. Can you check your photo size? it will load depends your image size.
Can I slow down how quick the movement is? It seems very sensitive
Hey there can you give me a link please? I’ll give a solution.
Thanks i wil take a look
Is there any update on this?
Hey we are investigating how to reduce sensitivity on it. We will inform you asap thanks.
Presales inquiry. Can you please tell me how can we add this features in our Android apps. Thank you
Hi there thanks for your interested. First of all you will need to WPBakery page builder and this plugin for this and other implementations up to you. We can give paid support for android or ios apps implementation.
hi! I just purchased this add-on but it is not working properly. After 8 instances in a page, the plugin is not working. some panoramas are not going to load. Please let me know if I’m doing something wrong and how to fix it asap. Thanks
Hey there there is a limitation for multiple panoramas on same page. You can maximum 7 on one page as you can see https://themeofwp.com/vc/panorama3d/panorama-alternative-view/
I just bought the plgin and some of the photos can be viewed on deskop&mobile but no all of them, not always. on every refresh a different photo gets loaded or does not work. Here is a test page with my 360 photos https://www.360-camera.fr/test-panorama/
thanks for your help !
Hey there please use less panorama on same page. The main issue you are using 4 or five panorama in the page. Use 2 or 3 and test it.
Hey there we will check and let you know the solution
is there a way to add point link on image ? if I take a 360 with my GoPro fusion in a client shop, may I add link on product visible in the image to link it in WooCommerce shop ? it willl be great if it do it !
Hey there thanks for your interested. Actually it’s supported hotspots but we didn’t integrated it. But we can do it for you.
yes please, is it an Addon to your plugin ? price for this ? thank you
Hey sir we will inform you when it’s ready the you can buy it lowest price like this.
You’re welcome , wait for you asap, thanks
Sure thing we’ll be inform you asap!
Hello, can I know when it will be done because its for a client work and time is short. Thank you
Hey there/ I’m sorry but it will not be done quickly/ So maybe you can buy another plugin instead of mine.
oh Im surprise by your answer, but if you’re not able to do it never promise. Thank you for all and have a good day
We were not promise yoo sorry for missunderstood
“Hey sir we will inform you when it’s ready the you can buy it lowest price like this.
Yep we said that but we didn’t give a time frame for you sorry for the misunderstood. It’s not a simple job you know.
Hi, I created a page with the panorama widget -> https://rubigodesign.de/panorama-test/
But the uploaded panorma is not visible on the page. What can I do? Thanks for your support.
Hey there sorry for delay. Please use px for the suffix in height dimention area and it should be 600px not only 600
I think you did it with this trick right? as far as I’ve seen it’s worked with this value
It works. Thank you for the fast reply und the good support.
You’re welcome! when you need don’t hesitate to contact us.
Please put your reviews on item reviews page. Thanks!
Does it work in Wordpress 5.2?
Yes it works with all versions
Hey there you can test your image here https://photo-sphere-viewer.js.org/crop.html
I’ve tested one image and it works properly but you need to test it yourself for your images.
Many thanks for your quick reply. The sample I sent you was created by PanoTour Pro and there you can make cylindrical images work without having black circles in the Nadir and Zenith are, but with this Photo Sphere Viewer there are huge black circles with a panorama of 6000×1818 pixels.
Do you have any ideas to make it identical to my example, pls?
Can you sent me the sample image for try?
Yeah I saw the black circles top and bottom. This means I think it’s not appropriate with your images.
ok, thanks for testing
Okay i am sorry for it bu i thin not supported as you imagine
Just purchased plugin and doe not work. I tried to upload image that is taken by samsung gear 360 camera but nothing appear on the page
Hey there thanks for your purchases! Please set the all settings correctly. If not please share your admin credentials or website or to us. We’ll redirect you quickly.
ok thanks how to set all setting correctly? and how to share my admin info , where can i send it or share it?
Sent it to info @themeofwp.com
Hey there please check you’ve sent sample url I’ve fixed some issues and I’ll be update the plugin asap.
yes it is work and the plugin is updated but…
on the other website i have same problem (actually not other website it is the same website but on another host) what should i do?
Please tell me how to fix to do it every time i need it. not correct to send and ask support from you every time.
Hi there is nothing to do special with it just update the plugin and use there is nothing special but if you can sent the other site credentials i can take care
Just purchased plugin and doe not work. Would like a refund please.
Plugin loads, shows in WPBakery, but does not render on the page – just shows loading message or image.
Hey there did you set all settings and also if yo can sent admin login to me i can take a look your issue asap.
Great Work, Congratulations GLWS
Wonderful Job! Congratulations;)
Any way to autostart the panorama_gyroscope view on mobile?
Hey there unfortunately there is no optşon for that. We’ve investigated t but if you contact us we can suggest something useful. info @ themeofwp.com
Can a plugin show thumbnail ?
Hey Sorry it won’t sow thumbnails.
when use cardboard mode is can make hotspot? to popup image or change picture ?
Hey again sorry it’s not support hotspot right now.
Hey there thanks for the purchase! Please make sure you’ve used width and height value as px wide like the 600px and 600px
Also can you please allow to “view source” we can’t view the source correctly for the help and maybe your login info can be the need for the further investigate.
Normally it can be work without any effort but sometimes user bases issue causing like the above.
I think it works after the enter correct value?
Plugin works beautifully, just make sure to specify the dimensions as “600px”. Support is very responsive and helpful.
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