14 Reviews
Sending newsletters and receiving mail has never been easier with this awesome add on a must have for userpro users
Author response
Appreciate your feedback! This kind of reviews are the best motivation for us. Best regards from the product development and support team :)
Customer support dont reply more than 2 weeks because they dont want to resolve you problems.
Author response
We are working with your query and our team is ready to help you to solve all the issues you have faced. Could you please respond back to your support ticket?
Useless addon. Bugs: when new registered user doesn't tick the checkbox to subscribe to the newsletter he gets subscribed anyway. Reported but never solved.
Author response
If after the administration system, theme or other plugin update our plugin does not work properly, then first need to initiate a support ticket to inform us, then we find your theme or plugins defects, or conflicts and fix them, then we test to see if everything is fine and only then we can release the update, it takes time...
Poor customer support. No tutorial how to use.
Author response
Very unprofessional on your part... You can always ask and we will help, there is no need to rush to write negative reviews.
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