DeluxeThemes

DeluxeThemes supports this item

Supported

This author's response time can be up to 1 business day.

31 comments found.

Will the userpro field meta data (e.g., first_name) pass to MyMail?

Hello , Thank you for writing to us.

It passes Firstname, Lastname and Email of the user.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

How can I integrate UserPro in MyMail? When I am integrating the field “Subscribe to newsletter” in the form there is no checkbox in the registration – interesting that the field name of the subscribe field is “mailchimp_subscribe”. But even if I integrate my Mailchimp account there is no subscription checkbox. But back to MyMail… I have inserted the purchase code in this plugin and set MyMail integration to “ON” in the Newsletter options. Please help.

Hello ,

Thank you for writing to us.

There might be some conflicting issue with other plugins or theme installed in your WordPress Site . Can you please try disabling the plugins one by one and switch to default theme and see if anyone of them is causing the issues and let me know .

About the field name – it uses the same field for all newsletter subscriptions.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Well, I thought I would receive another message as the plugin check. Okay, I try to check it (even its hard in a running system) and let you know.

Hi Samir, I tried to close all plugins one by one and still did not happen anything. I just want to send mymail auto responder to my members when they register. Dont want to send userpro default email. Thanks

Hello ,

I can see that your ticket has already been responded – I request you to have a look at it :-)

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Can this product send out weekly automatic emails? Also, I have UserPro linked to Mailchimp, can I use this one too with registration?

Hello ,

Thank you for reaching out to us.

Same like MailChimp, you can use myMail Addon for UserPro plugin to add the email address of the users to the mailing list of myMail.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Can this product send out weekly automatic emails that are setup prior?

Hello ,

Thank you for your response.

myMail Addon for UserPro plugin can be used to add user’s email to the desired mailing lists from myMail Newsletter plugin.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Hi, is there an Documentation on how to enable MyMail Newsletter Field at Registration and Profile Pages? I found this: http://userproplugin.com/userpro/docs/#mymail_add-on

But, on my Page nothing changed when i activate the MyMail Plugin. Theres no “Subscribe to newsletter” field in Fields Group. (Only an MailChimp one….) :cry:

Hello ,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with the details of your website, so that our support team can have a look at it and get the issue to closure there ?

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Pre purchase question: We have several lists in MyMail and we would like to let users select the desired newsletters when they register. Is that possible with your plugin? Thank you

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

MyMail Addon for UserPro plugin uses the settings made in the MyMail plugin. As per my understanding, MyMail plugin allows you to select a single list for newsletter subscription.

Please let me know if I have missed something.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

ok, just got this plugin…..

first error : my invite email is setup like this

You have been inveted. Click here to register

no link is generated … only text

the html

are you joking….

after I had manually verified the user… he cannot log in with his credentials.

it just says : “Your account is currently being reviewed. Thanks for your patience”

hehehe…... the user even got an email saying your account has been verified.

2 errors in the first 2mintues of my testing on a clean install of wordpress.

I feel like im being rude saying this on your comment board.

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

I suspect that there might be some kind of a glitch on your website as this is the first time that user has faced this type of the problem. Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Hello, Now MyMail has become Mailster, now what ???? Regards, Eric

SAMSupport

SAMSupport Author Team

Hello ,

Thank you for reaching out to us.

Thank you for bringing out this to our notice – I have noted it down and forwarded the same to our developer and we will surely check this further.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

momochi

momochi Purchased

Since MyMail has changed to Mailster, it can not be used. It is very disappointing.

SAMSupport

SAMSupport Author Team

Hello,

Thank you for bringing out this to our notice – we are working on this and we will surely release an update with the fix for this soon.

Thank you for your patience.

Have a nice day :-)

Support  Documentation  Facebook  Twitter

Hello,

Error when the plugin active: http://prnt.sc/emh29o

When the plugin is inactive all works great

SAMSupport

SAMSupport Author Team

Hello,

Thank you for reaching out to us.

Can you please drop a note via – http://codecanyon.net/user/DeluxeThemes#contact , with some more details about the same, so that our support team can have a look at it and guide you further?

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

Hi there

Does the plugin the mail address of the user automated update? For example if a user changes his mail address the plugin will update the mail address…

Have a nice day!

Hello,

Thank you for reaching out to us.

Yes, this can be done by using Mailster addon along side with UserPro plugin and Mailster plugin.

Thanks, have a nice day :-)

Support  Documentation  Facebook  Twitter

by
by
by
by
by
by