Really quick reply on my question of customer support and issue solved. I like the way this menu looks and works in which my theme fell short. Highly recommended!
32 Reviews
awesome plugin for mobile menu style.
last but not least the support is incredible.
long time not seen a support like these.
I love this menu!
But I love the developer even more. I installed the menu on a website. We have a search page that uses ajax calls for the user to filter the results. It stopped working - until I disabled the menu. So I emailed the developer - on a Sunday - figuring they would get back to me in time. It was within an hour, and the problem was solved (if anyone is searching this forum for ajax issues, disable the retina script under misc).
Love this developer, extremely well crafted, beautifully visuals and easy to use
One of the best plugins i have ever used and best customer service was also provide for any problems that i may have...Just great plugin and i highly recommended this for any WP..MUST HAVE 5 stars...
I love all of their products! Beautiful functionality and features, and their customer support is top notch. Wonderful experience!! Thank you again!
by jjpax 9 years ago
My experience with the Morph menu plugin has been outstanding. The ability to customize the menu and its functionality goes beyond any menu plugin that I've used, especially in regard to the ability to add widgets to the menu and the added feature of a secondary menu within it without sacrificing load and speed.
Great support. Answered my concern immediately and the tips provided were 100% spot on. Another authors plugin I am using was causing the conflict. Issue fixed.
Horrible plugin. Caused so many jQuery conflicts with so many different themes and plugins I have tried. I can't believe I blamed all those developers when the culprit was under my nose the entire time.
Just horrible coding. Also very counter intuitive the fact I have to specify a min width and a max width for when the plugin is hidden. (eg 600px to 99999px) What is the purpose of that. It looks nice on the frontend but a nightmare overall. Hopefully the author takes bad reviews seriously and decides to resolve the issues.
Author response
Hi there, thanks for the purchase.
Why not get in touch with us if you have an question? The plugin is very well reviewed and has tons of 5-star ratings as everyone can see. Feel free to send us a message via the contact form on our profile, we'd be happy to have a look at what you have going on there :)
Also, the reason for the resolution range is so users can freely and precisely set the range at which the plugin will be hidden/shown. No one has ever had issue with this, in fact we've heard the exact opposite from our users when it comes to usability and ease of use of the plugin, as all the wonderful 5-star reviews show.
Again, if you'd like, do feel free to get in touch.
Cheers.
Customer support is fantastic. He goes out of his way to help and always responds super fast.
The Customer Support is simply great, Plugin works just out of the box. Very professional work
Plugin seems to work very well and the customer support was very prompt and they helped me figure out my issue VERY fast.
Good Jobs Guys!
great,great menu plugin for mobile. also the support is great, fixed a small bug in 2min.
nice item and support.
Great product and amazing support. Bonfire was very quick on helping me with a theme compatibility issue.
very cool makes life easy
Design and support 5 stars!
There's no doubt that if you want a mobile (or Wordpress) anything on Themeforest that you go for Bonfire. What differentiates the good from the great is not only the ease of usage of their stuff (from a beginner to absolute coder), design taste/aesthetic sense, but also the level of customer support. How many times have you bought a product, only to find out that it doesnt fit in in quite the way you want? Bonfire has the best customer support. my opinion this is what that really makes Bonfire a great, great artist on Envato.
EXCELLENT!! Great job, great service !!
Best mobile resources on the market!
