Please use the contact email from the Readme file to send me an email and I will detail the options available.
I sent email for you. thanks
A new update was released, version 2.5.0 is live:
i love this item but it has a bug with less than 3 items and scroll effect. if one or two items the scroll functionality is very strange, can you pls help??
Can you give me a link to your site so that I can take a look over it?
I bought the wrong version of the Ticker program, I need the one for WP, what do I do?
Please use the contact form on my profile page to send me a message and I will detail the available options for you.
Hello. I ran into the limitation of the modern-ticker max-width: 1000px. How do I use your beautiful component at high screen resolutions?
Hi and thank you for your kind words.
You can simply go in the WP menu to “Appearance > Customize > Additional CSS” and add the following code:
You can set this to “none” or to a bigger value such as “2000px”, depending on the specifics of your layout.
If you have any other questions, don’t hesitate to ask.
refund not yet received
I am sorry you bought the wrong plugin version. I mention on the project description that this is the jQuery plugin and I posted a link to the WordPress plugin as well.
I have accepted the refund request on my end since the day it was made. Now it is up to Envato admins to accept it as well, it is not within my control.
If you bought the WordPress plugin version of the ticker as well, you can contact Envato and mention this.
CreativeTier is a fantastic people person Knows his stuff and today I share a rss list for everyone to enjoy Thank You CreativeTier from AFFA Social https://fbnewsroomus.files.wordpress.com/2016/05/rss-urls.pdf
this is the website
Hi. Just for future reference, this is the comments section of the jQuery plugin version. I see you have the WordPress plugin version, you would want to post in the comments of that project instead: Discussion on Modern News Ticker for WordPress.
Thanks for the video, it explains the issue well. I see you have 7 ticker posts already created which means the post pages worked well for a while. Any idea what changed recently?
If you can create a temporary WP admin account for me, I can log in and investigate the problem. You can use the contact form on my profile page to send me a private email.
I have placed the widget on top of the page. But it is not responsive. In the mobile view, main scrolling content gets hidden, only the label is visible.
Can you provide us a fix for this?
These comments are for the jQuery plugin version. I see you have the WordPress plugin version, the comments page for it can be found here: Discussion on Modern News Ticker for WordPress.
The ticker is responsive but the scrolling news get hidden on mobile because the left side label is so large (“TN VENCOBB Chicken Paper Rate:”). I am not sure in which way we can overcome this, what is your suggestion? Hide the label on mobile? Or change it to something shorter? And/or hide the right side buttons?
Also, your ”.mtsnb-container” element, the parent element of the ticker, has 40px left and right padding. Reducing this padding on mobile would create more space for the ticker.
Is it possible to make the widget to full width?
Do you mean actually full width, from the left side of the browser to the right side? Or from the logo to the “Sign up” button?
This depends on your theme, the dimensions of the parent ”.mtsnb-container” element need to be changed, and it can be done with CSS. Also the ticker has a “max-width” value that needs to be changed.
Please use the contact form on my profile page to send me an email and I will reply to you with some specific CSS code for you to use.
demo not working
It is working well on my end. Can you test it again?
I’ve purchased a license of modern ticker and added it to my website after making some css modifications to be compatible with bootstrap!
The ticker didn’t work with the following console error:
Uncaught TypeError: Cannot read property ‘split’ of undefined
at typeText (jquery.modern-ticker.js:1086)
at show (jquery.modern-ticker.js:718)
at ready (jquery.modern-ticker.js:611)
at HTMLDivElement.<anonymous> (jquery.modern-ticker.js:253)
at Function.each (plugins.bundle.js:367)
at jQuery.fn.init.each (plugins.bundle.js:202)
at jQuery.fn.init.init (jquery.modern-ticker.js:136)
at jQuery.fn.init.$.fn.modernTicker (jquery.modern-ticker.js:1272)
at Object.initTicker (main.js:1048)
at HTMLDocument.<anonymous> (index.html:4650)
Hi. Can you please give me a link to your page with the ticker, so that I can take a look over it?
If you don’t want to post it in a public place here, you can use the contact form on my profile page to send me a private message.
Just purchased on 09/19/20 and I am trying to follow the instructions, but am getting confused between themes instructions and effects instructions. I placed the advised code in the head section and the advised code in the body, with the implementation code at the bottom, right before the /head. I am not getting the text to scroll, and I do need to change colors and size, which I thin I can do once I have a working scrolling new ticker. Please advise what my next steps are to triage my errors.
On 09/19/20 I emailed my html file to contact@CreativeTier.com with what I thought was the correct code/ formats. I uploaded the modern-ticker folder and the load-files folder to my server. Still not scrolling/working. Please advise.
Just adding, very good documentation you created, just need some help please.
Hi. Unfortunately, I did not receive any email from you on 09/19/20 nor since then. I answer all client emails I receive and I would have helped you sooner if I received any message.
Is it possible for you to send me a link to where I can view your page with the ticker, so that I can take a look over the source code, to see if everything is done right?
If you don’t want to post the link in a public place here, you can use the
contact form on my profile page to send me a private message.
Great Support!, Responded asap and helped a lot. Thank you
Apologies, the problem was in the BBC news feed not in the ticker itself, working now with CNN news feed. Thank you
I used add the shortcodes [modern_ticker id=”1”] inside column text elements or Text With Title with ” tagDiv Composer ”. It works perfectly. However, when I open back the page to edit something else, the actual generated code overwrites the shortcode i put in, and the page is unable to be saved. I have to delete the data and put back the shortcode. Is there anyway to avoir that?
This comments page is for the jQuery plugin version of the ticker. It looks like you have the WordPress plugin version. For future reference, the comments page of the WordPress version can be found here: Discussion on Modern News Ticker for WordPress
To answer your question, this looks like a tagDiv Composer issue. I haven’t worked with the tagDiv Composer builder but if, inside the builder, it transforms the shortcode into code, then it is an issue on their side. Try to contact the developers of the builder and explain to them the issue you have.
Sure, I can take a look.
FYI I renewed tech support yesterday and need this re-coded from what I can tell. My auto poster will not work until we fix this. Thanks in advance
It is no problem. I have your details, I can log in and see what is there.
Hi. Looking for an RSS feed scroller from an RSS XML file on my computer and display in Internet Explorer. Can I point your ticker at a file such as:
and it will play from an index.html file on my computer, rather from a website. For example:
I hope that makes sense,
Yes, that is possible to do.
By default, browsers have security restrictions that block loading local files but there are two workarounds that you can do in order to allow the files to be loaded.
You can use the contact email in the “Readme.txt” file from the project files to contact me and I will detail both the options to you.
Bought and sent you an email. Let me know if you haven’t got it as I’d like to test this today. Many thanks, Mark.
I have received your email and replied back to you.
Happy New Years to Creative Tier “Modern News Ticker” from all of us at AFFA Social we wish you a great 2021 and thank you for everything you do
Creative Tier Look me up when ya get a chance I need the News ticker FIXED after server upgrade. THANKS
Thank you again for the great support. I appreciate it very much.
It’s no problem at all, happy to help.
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