356 comments found.
can’t download the plugin because of a Trojan founded and deleted from antivirus before i can extract the file. what to do? is safe to disable the antivrus and open it?
Hello
We use windows and dont have such warnings. As far as we know there are no viruses in the plugin. Can you test with real antivirus software to see exactly what files is detected as such?
Thanks
as mentioned fro other user earlier is: Trojan.HTML/Obfuse.JSI, not possible to scan with other antivirous because deleted before stored in the pc.
You can deactivate windows aintivirus, download it, then scan with some real antivirus program like Malwarebytes. My pc and mac do not report such problem, but I would l like to know more if possible. But it could be that defender is just reporting obfuscated javascript files.
We can do a test if you want. I can send you the plugin files which use differnet obfuscation to see if this makes a difference.
License validation failed! Token is not recognized. 
Hello!
Please check troubleshooting steps:Hi, when downloading the plugin, “Windows Defender” pops up with red alarm level. can you check it? I would also like to use “Installable Wordpress file only” in the download area. Thanks
Hello!
Make sure you extract downloaded file from codecanyon, inside you will find file named: ‘apmap.zip’. This is the plugin file you upload in wordpress panel!
Thanks
I see you do not answer my question! I get the message “Trojan.HTML/Obfuse.JSI” from Microsoft Defender, then the file is deleted! I shouldn’t be installing something like this. Does anyone here have the same problems?
There is no Trojan.HTML/Obfuse.JSI file anywhere in our plugin files.
You can download, extract the plugin file and see for yourself.
Hello, since the update to v9.2 I cant erase or move songs from a playlist. Is it just me? Thanks, by the way, excellent audio player, thank you very much.
Hello!
This was a bug. We have just released the fix.
Thanks
Hello, after the update to 9.21 I get a fatal error when I try to edit a playlist. Thank you
Hello!
We have just tested and its working on our side. Please send more details with screenshots here http://codecanyon.net/user/Tean#contact
Thanks
Hi, after update from v9.0 to v9.2 the settings pages in the backend are all blank and in the browser console is listed an error in glob.js at : if (_0×219af2‘ruh’(’,’) > 0×1) {} else { -> TypeError: This is not a function. Maybe this is helpful.
Hello!
I have just tested and I am not getting this. Maybe try incognito browser mode?
Note that support is provided here: http://codecanyon.net/user/Tean#contact
Please send any support questions there.
Thanks
Hi, how can i bring up the “Add to favorites” icon from playlist directly next to the player controls? I want to have a single song player. This player shall only play ONE song from a defined playlist ([apmap player_id=”5” playlist_id=”1” active_media_id=”3”]) No skipping allowed. The “Add to favorites” icon shall be available next to the play button. Please help. Thanks in advance.
Hello!
I understand what you mean, but this is currently not possible.
We will see if this is something that we can add in future updates.
Thanks
Can i do some test with player v.9 on test server and then update old version to v.9 on production server?
Hello!
You can use it on both or just any of them, they are not connected.
Thanks
Most of your demos show playlists, do you have an example of just one song with a wave length, the ability to share, etc? Basically, looking for something similar to BuzzSprout’s player (https://audio.ajtatumdigital.com/2000189/11879571-what-are-the-benefits-of-workflow-automation-for-small-businesses)
Hello!
Our plugin offers lots of demos and many can be simplified using basic css.
Playlistis optional and can be hidden in many demos using plugin settings.
Fro example, here is one simple demo:
https://www.interactivepixel.net/env/hap/content/epic_mini.htmlThanks
first of all i have to say that is a very good plugin and everything workin as advertised, now i try to download and install the latest version but windows dedender blocks the installation because of a Trojan founded, so i install again a previous copy to the same domain and fresh installed wordpress and when i try to register the plugin says that is already registered and used so you must buy another license, what is this???
the issue with license solved with the help from author.
In a multisite, do I need separate licenses for each subsite?
Hello!
If the item is used on one domain, and/or multiple subdomains, one license will suffice. For example: www.domain.com/siteOne siteTwo.domain.com/ site.Three.domain.com/ However, if you are going to use the item on multiple domains, you will need to purchase a license for each domain. For example: www.domain-siteOne.com/ www.domain-site.two.com/ www.site-three-domain.com/
Thanks
All plugins disabled (literally all, except de Modern Audio Player), in wp-config.php define( ‘WP_ACCESSIBLE_HOSTS’, ‘interactivepixel.net,’ ); inserted. And unfortunately it still doesn’t work!
If someone here has the same problem too! Please contact me!
Please keep conversation on one place where we already started.
http://codecanyon.net/user/Tean#contactHello, the token is not registering with me! The registration is not like all other apps here. Can someone help me? Thanks
Hello!
Send us a message with mode details:
http://codecanyon.net/user/Tean#contactMake sure you include your purchase code.
Thanks
Hello,
I have the following pre-sale questions:
1. is it possible to display the audio player also on the home page or also on the whole website above the header?
2. is it possible that in this player, the title of the podcasts for example moves from left to right and you can start a podcast? See here: https://ibb.co/nQH221k
Thanks for the help Oliver
Hello!
1. It sposible to display player wherever you add the shortcode. Also, you can display multiple players in the same page. If you mean by stickly player, it currently uses bottom position. As for other skins, you can place them anywhere with shortcode.
2. If you mean change title position? If so this can be done with some css, depends on the skin used.
Thanks
Is this exactly also possible or does it need customization: https://ibb.co/nQH221k
No, this would require customization. Maybe you could use the option for templating, but this required css, html, php knowledge.
https://interactivepixel.net/env/hap/_doc/wp/#!/templateHello! Are you planning to add the skip +30s, skip -10s in the player interface? It would be useful for podcasts and others, maybe with customizable forwarding and backwarding times.
Hello!
This function is already available and you can choose skip time.
Some skins have these buttons directly available. For those who dont, I can help you add button (its just a matter of placing html for the button somewhere in player markup where you want to have them).
Thanks
Hello, what an incredible job, I have some pre-sale questions. I plan to create a store selling music samples similar to this store: https://vandalism-sounds.com/samples/vocals.html
Is it possible to create something similar with your plugins? or do you have a theme for selling audio only with woocommerce or a self hosted script?
I love your job.
Thank you
Hello!
We dont have specific woocommerce related audio player.
You can however use our plugin with any Wordpress theme and optionally link each song to any url.
We can also recommend this plugin:
http://codecanyon.net/item/waveform-audio-filter/28403615Thanks
hi, can player be loaded boomplay? And also albums and playlists from boomplay?
Hello!
Please read player description for supported formats. Boomplay is not on the list.
Thanks
Hi all
After the update, below the player is showing a message about RESTRICT CONTENT
But you will only see that if you are not logged in.
My content is FREE FOR ALL, without any restriction, like it already was.
The player is working, all user can listen, but, this annoying message linking user to login page is there.
Could you help please?
PS. Even if we use: Allow only logged in users to download song = NO The message still there (note that it only shows when you are NOT logged, if you check that logged, the message will not show))
The problem is that I have returned back to old version,
I will try to contact you, because I can’t leave the page with that error for a long time.
Send us a screenshot for start.
If i add multiple small players on a page, if one of them is playing and i click play on another player, can that click automatically stop the first player? Can the statistics function, 1) collect all-time statistics? 2) collect statistics but don’t display those statistics on the front-end (only be viewable in the admin area?
Hello!
1. Yes, such option exist, you can pause other players automatically when one player starts playing.
2. Yes, statistics collects all time data all time which you can see in plugin admin. You can also filter statistics data per player or per playlist.
Yes, you can also collect statistics and dont show statistics icons in the player at the same time.
Thanks
Hi, does your player support background mode and play even while the screen of the mobile device (Android/iOS) is off? Thanks for your reply!
Hello!
Out player can play in background on android devices. Ios devices limit song advance once the current song ends, so you cannot override that unforturnately.
Thanks
Hi Tean, many thanks for your super fast answer. In this way, the background mode is working perfect for us. 
HLS not working on google chrome
Hello!
Send us a message with your page link so we can investigate this:
http://codecanyon.net/user/Tean#contactThanks
please check messages, thanks
