387 comments found.
Excellent solution, and what I appreciate most is the active help with plugin-related issues. Problems are handled promptly and professionally. Thank you very much!
At this stage, it will be great to see your plugin having user registration and self-song uploading, song reports for users and monetisation features monitored by admin. Trust me, your sales will skyrocket immediately. Just a suggestion.
Hello!
We already have an addon which allows users to create playlists and some other features like favorites and statistics.
http://codecanyon.net/item/modern-audio-player-for-wordpress-user-addon/60550978Thanks
Hi there, I have bought also the stats addon. BUT since I installed the addon, I am getting this message – string(4) “true” – at the top of the page and sometimes the player does not load. Could you suggest solution to fix this please. Thanks in advance
Note that support is provided using contact form here: http://codecanyon.net/user/Tean#contact
Please send any support questions there.
Thanks
Is this plugin capable of hosting online radio live streaming type feeds?
Hello!
Can you provide example of a stream?
Thanks
You can also send a message at http://codecanyon.net/user/Tean#contact with more details
Hi, first of all, congratulations for your good job with this plugin
1.- Regarding to statistics How can we measure the number of listenings of the different music files? It seems you had an add on but the link does not work.
2.- We want to grant access to listen to music to different groups of customers and we want to know the monthly number of listenings of an individual song for each group or even for the each costumer separately. Is it possible? How could we measure that by using your plugin?
3.- Can we prevent music file downloads? We only want users to be able to listen to our music online without downloading the files. Is this possible with your plugin?
4.- It seems your plugin is optimized for mp3 files, but can we use wav files instead of mp3?
Thank you in advance for your attention
Hello!
1. We have corrected statistics link, you can also view it directly here:
https://interactivepixel.net/env/hap/content/stat.html2. You can restrict access with Wordpress user roles to specific playlists or songs with our plugin.
3. Yes, this is possible on browser level.
4. Our plugin can use nay audio format supported by html audio (mp3, wav, flac…) https://developer.mozilla.org/en-US/docs/Web/HTML/Reference/Elements/audio
Thanks
Thanks for your quick response
1.- According to what I’ve seen in the plugin’s statistics add-on, I can see the music plays of specific WordPress users. Is that correct? I mean, if I want to group different users into a single group and create different groups containing different WordPress users, does this mean I can analyze the play statistics for each individual user?
2.- If I use your plugin’s option to restrict access by password and group, is there a way to prevent users from sharing the same password and accessing music content without any problems?
3.- To prevent music downloads, do you mean that the plugin includes an option to prevent downloads, or do I need to configure something specific in the user’s browser to prevent this?
4.- By the way, where can I see a demo of restricted access content?
5.- By the way, can we disable the social media sharing option?
Thank you!
1. You can analyze play statistics for each user, or per playlist.
2. You restrict aces by user roles, so no password here.
3. You can prevent download by right click , there are no settings to configure here.
4. There is no such demo.
5. Yes, you can disable many options in player.
Hello,
When I import this podcast to my post: https://podcasts.apple.com/us/podcast/languatalk-slow-french-learn-french-with-ga%C3%ABlle-french/id1580594077
The podcast item: “Débats sur le droit à mourir”
is displayed as: “Du00e9bats sur le droit u00e0 mourir – Du00e9bats sur le droit u00e0 mourir”
Does anyone have the same problem?
Thank you,
Note: I already ticked “Use this if your podcast contains foreign characters (Chinese for example) and its not displayed properly.” of “Process RSS Podcast alternative way” in “Advanced” setting of player
We have explained you need to renew your support first. Your support expired 5 years ago. Plese dont contact us anymore without renewing your support first.
@Author I have few questions before purchasing
1. Can a playlist handle 5k tracks?
2. If I use load more on the playlist of many tracks and I set 50 as default, if I search tracks that is not among the first 50 tracks, but they are in the playlist, will they appear?
3. If I have multiple playlists in a single page, does it work in a way that when am playing from a playlist and I start playing from another one will the previous playlist pause automatically?
4. If I purchase this plugin license, do I need to pay another money to get updates?
Hello!
1. yes, player will use pagination to load new tracks.
2. depends on media type , for example, if you use audio type or youtube or podcast. But we will check internaly if this might be possible or easier to make for type audio.
3. player can load one playlist at a time on start, then new playlist can be loaded using api functions.
4. updates are free from Envato.
Thanks
Hello,
In my web site, I must create more than 100 playlists. Can I create them automatically somehow (use API for example)?
Thank you very much,
Your previous site is not active any more (hunglv). What is the current site where the player is used?
Your live preview is not working
Hello!
which demo are you looking at?
Thanks
And I think better to add multilple design example in your documentation
this is just envato iframe sometimes blocking, just use direct link
http://interactivepixel.net/env/hapHello!
I created my playlist as podcast type.
My .rss file is:
<?xml version=”1.0” encoding=”UTF-8”?> <rss version=”2.0” xmlns:media=”http://search.yahoo.com/mrss/” xmlns:atom=”http://www.w3.org/2005/Atom” xmlns:ppg=”http://bbc.co.uk/2009/01/ppgRss” xmlns:itunes=”http://www.itunes.com/dtds/podcast-1.0.dtd”> <item> <title>Những Nền Văn Minh Thế Giới – Văn Minh Lưỡng Hà</title> </item>
But when adding to my post, it is shown like this on my site: “Nhu1eefng Nu1ec1n Vu0103n Minh Thu1ebf Giu1edbi – Vu0103n Minh Lu01b0u1ee1ng Hu00e0”
I do not know why my podcast item title “Những Nền Văn Minh Thế Giới – Văn Minh Lưỡng Hà” becomes “Nhu1eefng Nu1ec1n Vu0103n Minh Thu1ebf Giu1edbi – Vu0103n Minh Lu01b0u1ee1ng Hu00e0” even I set encoding=”UTF-8”.
Could you tell me how to fix this issue? Thank you very much,
Hello!
If you can renew your support, we can provide technical assistance and help with any other issues you might have in the future.
https://codecanyon.net/page/item_support_policyWhat is your page url where we can check this?
I am sorry for my late reply.
I ticked “Use this if your podcast contains foreign characters (Chinese for example) and its not displayed properly.” in player config and texts display correctly.
Thank you.
What is your website url where you use the player? shwo me the link.
Remember as per Envato licencing rules you need to have one license for every domain.
I have 3 ads, I want to play them alternately every break between songs. How do I do that?
Note that comments are used only for pre purchase questions.
If you have any support questions, note that support is provided using contact form here: http://codecanyon.net/user/Tean#contact
Why I can’t add “ad section title”
“Add ad” button can’t click
thanks It’s works now
Hello! Please tell me why the plugin stopped working for me? And how can I update it without damaging the settings?
Version 9.42
Hello! Will anyone answer me?
Hello!
Note that comments are used only for pre purchase questions.
If you have any support questions, note that support is provided using contact form here: http://codecanyon.net/user/Tean#contact
Hello! The plugin doesn’t work even though I updated it. I wrote to your support, no response
We have replied to your email yesterday. Also we cannot offer any more help without active support license.
If you have any support questions, note that support is provided using contact form here: http://codecanyon.net/user/Tean#contact
Maybe it’s just a problem with One Drive?
I re-uploaded the playlist to Google Drive and everything worked.
Hey I am trying to reach you guys but no response – I cant make your player work
Hello!
We have recieved all your emails but your email keeps rejecting our gmail, so you need to check this.
Also make sure you have active support license.
Thanks
Hi, I am using the audio player and loving it, it works really well with our customised playlists.
The plugin is not showing up in Envato Market plugin for updates within wordpress. All other purchases are being shown. Can you please confirm if your plugin is compatible with Envato Market plugin?
It would be great to be able to update plugin within wordpress.
Thanks a lot
Hello!
Soon we will implement option to auto update from Wordpress.
Thanks
I tried the contact form but haven’t heard anything, so i thought i’d try here. I have both your Modern Audio Player and Modern Video Player. I can’t activate either. Many plugins activate with a purchase code, but yours activate with a code from your website. When i try to login to your website, it seems to know my Envato username but not my email address. I’m not sure how i can activate these plugins. Any suggestions?
This plugin and the Modern Video Player plugin cost me a chunk of money. I’d like to use them. i replied to your email but haven’t seen a reply to my last email.
Your system tells me, “Username already exists! Purchase code is already registered!”
So i try to login, but don’t have a password. I choose forgot password. I put in my envato username and email then get, “User with provided data does not exist. Check you username and email!”
So does my info exist or not?
Hello!
We have replied to your mesage.
How can i possibly create a new account and somewhere along the way add my purchase code when i get the error, “Purchase code is already registered!”?
I don’t want to renew support to simply unlock the software to use it. I’m not asking for you to solve some sort of usage problem or help me with some coding issue. I can’t use it if you have it locked.
Is this how you extend support, with a lock?
I’ve bought hundreds of items from CodeCanyon but I have never been lock out of using something i purchased.
If you are already registered to our license hub then just login.
If you lost your password then reset password.
To activate plugin follow instructions.
https://interactivepixel.net/vcode/faq.htmlYou must not have seen what i posted 2 weeks ago,
“Your system tells me, “Username already exists! Purchase code is already registered!”
So i try to login, but don’t have a password. I choose forgot password. I put in my envato username and email then get, “User with provided data does not exist. Check you username and email!”
So does my info exist or not?”
You’ve told me not to use my envato username, but that’s the name your system says “Username already exists!”.
I’m bummed for you. Oftentimes the latest comments play a part in my deciding whether or not to give the file a try. My issue is just some login/registering hangup, but this djanastasios sounds like a pain. I hope nobody gets discouraged from comments here. Like i said, i’ve bought hundreds of files from Envato and your media players appear to be some of the best. Your plugin seems very well made and will server anybody needing the audio/video functionality well. Anybody reading my comments, know that my problems here revolve around simple activation issues.
Please send a message http://codecanyon.net/user/Tean#contact
Post here full page sreenshots of login and reset pasword pages so we can see what data are you entering.
Hi, I am very satisfied with Modern Audio Player. But I have some critical problem.
1. Embed issue When I try to copy embed code and paste other website, then it shows a message.
“Forbidden You don’t have permission to access this resource.”
2. So I can not use embed code. I read a document but can not understand why I can not embed.
3. But if I don’t use embed, just use wordpress and input audio player block, then it’s working well. See below page.
<Working well> https://odio.fun/00004-%EB%84%A4%EC%9D%B4%ED%8B%B0%EB%B8%8C%EB%8A%94-%EC%89%AC%EC%9A%B4-%EC%98%81%EC%96%B4%EB%A1%9C-%EB%A7%90%ED%95%9C%EB%8B%A4-200%EB%8C%80%ED%99%94%ED%8E%B82023/4. Is there anyone who can teach what’s the problem and solution?
Hello!
Php is used for embedding and this error means your server is blocking access to this file. Embed cannot work when happens. We suggest asking server support to try to enable access to this file.
Hi, I like the audio player.
A few urgent pre-sale queries regarding my mandatory requirements. Please respond asap. Thank you.
1) Is it possible to choose the controls that will be visible on mobile devices? I need the running track time to remain visible on all devices including mobile devices.
2) I only need to show the name of the track, play/pause button, the volume icon & slider, whereas all the other controls need to be hidden on all devices. Is this possible?
3) If I hide the download button, do the songs become absolutely download-proof?
Thank you.
Hello!
1. Yes, you can do that using css queries.
2. You can hide any controls in the player using player options and css.
It is also possible to design your own player using templating system: https://interactivepixel.net/env/hap/_doc/wp/#!/template
3. No plugin can really prevent advanced users from downloading a audio since html5 is open source and it’s delivered to the browser.
If you really want to protect, we suggest either watermarking your sounds or using short demo sounds for the preview, while delivering end users (paid or similar) final product which includes full songs.
Thanks
Hey, Thank you for your reponse. I appreciate.
One more urgent pre-sale query. I will highly appreciate your prompt response – Imagine a few WordPress posts with some text content and 2-3 songs in between (not in a playlist, but individual / stand alone track links placed in the post). Can those individual songs links be clicked and played in the sticky mode in such a way that when any of the links is clicked, the audio player dynamically gets docked to the top / bottom of the page and starts playing the clicked song, and that the visitors can scroll the post while the clicked song plays?
Our plugin does support api methods, in which you can link any text or image in page and make it play song in our player.
Our plugin documentation contains examples how to do exactly that.
Thanks for your prompt reply. I appreciate.
Hi! Just letting you know, that Modern skin doesn’t work well with the Sticky player – you can’t control the song with the sticky seekbar, only with the seekbar of the main player.
All the other skins work great.
Best!
Ok, thanks. We will have a look at this.
Would it be possible to have this player on the right on a page, and three buttons on the left that would each result in a different playlist being played when clicked?
Also, this link is supposed to show an example of the crossfade feature, which I am very interested in. Is something wrong with it, or am I missing something?
https://www.interactivepixel.net/env/hap/content/crossfade.htmlHello!
1. You can position the player with css change, posible make it fixed if you want to the sticky.
2. You can use player api to connect your buttons (or any other element on the page) with a link to load plalyist.
Plugin documentation includes example code how to achieve that and load new playlist on the front page.
Thanks
Thanks for the quick reply! One more question for you—is it possible to play short MP3s (maybe 5-10 seconds in length) one after the other without any noticeable skipping or silence between the files?
Playback speed mostly depends on server speed and bandwidth. Our player will play one song after the another in playlist, but it cannot control your server speed.
One last question—is it possible to remove track numbers from a playlist? I’d like to have the first track have no number next to it, then the ones below it have numbers (that I could add to file names if necessary).
Track numbers can be removed in plugin options.