Discussion on Mailbox plugin for RISE CRM

Discussion on Mailbox plugin for RISE CRM

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64 comments found.

Hi. Do you have any plans to support Microsoft Exchange OAUTH? Microsoft have disabled basic auth ( so you can’t currently login with IMAP if you are an office 365 user.

Hi, don’t have plan for that right now. But we’ve tested with Outlook email (free version) and it works. Thanks.

Hello is it possible to link/attach an e-mail with a project and/or a client/lead ?

Hi, project linking is not available. But you can link with client/lead. Thanks.

demo credentials doesnt not work… invaid

Hi, the demo has been fixed now. Thanks.

Hello Team, I don’t know if your product is right for me.

I write you what I would like to do and please you let me know if your product is able to do it.

I would like a way to manage my emails..(gmail account, yahoo email..) For example all my emails I receive I would like to be able to prioritize the email.

For example after I read the mail I would like to set a reminder depending on the importance of the mail.

For example: minimum, medium and urgent. A reminder depending on the level of importance.

If I don’t reply after a few days, the system must remind me that I haven’t replied to that email yet. Even with folders. I need to be able to create labels, folders where to insert email attachments..

I want a system that handles emails… Please I’m urgently looking to buy such a system.

If your product isn’t right for me, could you recommend a good product/plugin/theme?

I’m looking in the store but I can’t find anything.

Also this part here shouldn’t be that hard: Whatsapp API is public online. Always within this system, I would also like to read Whattsapp messages and always have the same management.

For example, for each chat, the possibility of attributing the importance of the chat in order of importance. minimum, medium, urgent. As happens in emails. Same way.

Thanks let me know please.

Hi, this features are not available. Thanks.

Hello, When is the next update… we need a html option to view emails

Hi, we’re working for the update and we’ll check if we can show html view. Thanks.

I have setup email plugin. Outgoing email is completely working fine but having an issue with incoming mail. Could you please help us on it ASAP

Hi, please send an email from Support page. Thanks.

We just sent it. Thank you

Hello! Can I sent messages to the emails that is not listed in the rise crm? for example, to use this plugin as my main email composer with no need to add each email address to the system. Thanks! Upd. I just checked that this is possible. Thanks! :)

Hi, yes that’s possible. Thanks.

Hey there, I am creating my own template and was wondering is there was a way to embed an image?

Hi, you can embed an image by going to the code view on the editor. Thanks.

Are the issues that users facing fixed in recent release or needs FTP access post purchase to get things working ?

Hi, we do release important fixes in urgent basis. But if you face any critical issue after purchasing this, you’ll have to give us a temporary access to fix that. Thanks.


Lutando Purchased

Hello, Please help. Emails are not coming through

Hi, please send an email from Support page. Thanks.


Lutando Purchased

How can I change synchronization of emails from 10 min to instantly?

Hi, as of RISE CRM, you can sync emails at most to 5 minutes. Thanks.


Lutando Purchased

Where can I change that? Because it takes 10 min to receive emails…

You can set the interval in your server. Thanks.

Hello, after the last update, there are no more messages in my inbox within the RISE system. I can send that work, but I do not receive anything in the system. Would you help me?

Hi, we’ve replied to you already. Please check the email associated with your Envato account. Thanks.

you answered me, asked for FTP access and I replied to the message with the data, but I had no response. I will forward everything again in a new support message. thanks

Hi, we’ve received your email now. The issue has been resolved. Sorry for the inconvenience. Please check your email. Thanks.


Lutando Purchased

Hello, I am a bit concerned… How can my team access mailbox?

Hi, please check associated settings of the mailbox to give access permission to any team member (Mailbox > Other settings > Who can access this mailbox). Thanks.


Lutando Purchased

Thanks you

Hi sir, plugin was installed successfully, cron job is working fine but still i am unable to get emails inside mailbox, its not working. IMAP setting status is authorized . can you please check, it has no use of script if its not work at my end

Hi, please send an email from Support page. Thanks.

Hi I get the error “Sorry, an error occurred during processing the action! Please try again later”.

Please help

thanks got your reply. I am not able to create mailbox. after adding the email port and other data then clicking “Save & authorize” button the loading stays there forever

Hi, please send an email from Support page. Thanks.

ok thanks

Can you please hep to fix We have already update the php version to php8.0 and enable the Imap extension. But when we try to install the Mailbox Plugin we are getting 500 internal server.

Replied to email. Thanks.

Hi, can you please respond to my email as request.

Replied. Thanks.

add feature like, create task for the email so the team can work on it.

Added to list. Thanks.

Hi, did you do it? each box sends email through its own? or still all outgoing emails are sending from 1 single box? TNX

Hi, now each mailbox sends email through its own configuration. Thanks.

That’s perfect. ‘m sending to my purchase team to buy it. It’s just 1 important plugin. I see that emails without title are impossible to click on! Because there is no title to link to it.

It’s fixed in last release. Thanks.

Hello, good day, can I create a template that automatically ingests information such as projects, invoices, Users and tasks?, that already exist in the rise.


Hello {CONTACT_FIRST_NAME}, Here is a proposal for you. Show Proposal Public URL: {PUBLIC_PROPOSAL_URL}


Hi, that feature isn’t available. Thanks.

Version 1.2 causes the plugin not to be displayed in the left menu.

Hi, now the admin users will also be able to manage ONLY assigned mailboxes, but they can manage all mailboxes in settings. Please add yourself in the accessible users list in mailbox settings. Thanks.

Okay, i see already, thanks!


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