Support for Logos Showcase - Multi-Use Responsive WP Plugin

Support for Logos Showcase - Multi-Use Responsive WP Plugin

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cmoreira supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

The links are not working! I have placed a complete URL in the logo entry, but in the layout nothing happens when I click the logo.

By default both in the shortcode generator and widget, the option for URL is ‘inactive’. Make sure you select one of the available options to make the URLs active for a shortcode or widget.

Does the Grayscale style option work in all browsers?

The grayscale style will not work in all existing browsers, but it will work in the most popular browsers like Firefox, Chrome, Safari, IE9 and Edge. The plugin uses CSS to achieve the grayscale effects and some older browsers are not compatible with this technique.

The latest versions of Internet Explorer (10 and 11) are no longer compatible with this technique (although previous versions of Internet Explorer are). Safari for Windows apparently also doesn’t support this.

A full cross-browser compatible solution would require javascript so it wouldn’t be so lightweight.

[Troubleshooting] The plugin doesn’t work! The images are displaying, but not with the layout I choose!

If this is happening, the most likely cause is that your theme is missing the wp_head() function in header.php and wp_footer() function in footer.php.

If your theme already has this functions or you added them and the problem still persists, contact me via the form on my profile page.

[Troubleshooting] The Carousel/Slider layout is not working! All the other layout options work, but not the Carousel layout. What can I do?

If this is happening there is most likely a problem with the jQuery. Usually it’s a conflict with another plugin or theme feature.

Check in your browser Javascript Console if there are any errors.

You can also contact me via the contact form on my profile page with a link to your page and I can try to see what could be causing the jQuery conflict.

Is it possible to bulk upload logos?

The plugin doesn’t have this feature built in, but it’s compatible with Automatic Featured Image Posts, which allows you to bulk upload images and automatically create a new entry of a chosen post type for each image. To use it together with Logos Showcase in order to bulk upload logos, follow these steps:
  • Install and Activate Automatic Featured Image Posts;
  • Go to Settings > Auto Image Settings;
  • Choose the following settings: Default Post Status – Published; Default Post type – lshowcase; Default Post Format – Standard;
  • Go to Media > Add New and use the media multi-file upload to add multiple images at the same time. The images will be automatically added as Logo Showcase entries.;
  • Go to Logos > Logos to check if the images where added correctly.
  • Deactivate the Automatic Featured Image Posts plugin after concluding the bulk upload. If you leave it active, new entries will be created when uploading new images in any media interface of wordpress.

After installing the plugin, I don’t see any new menu in my administration!

It could be that some other plugin is using the same menu position, so we need to manually add one.

Go to Plugins > Editor > Choose logos showcase and open the file lshowcase.php (should open by default). Look for the line:

‘menu_icon’ => plugins_url( ‘images/icon16.png’, FILE), And right after this line, add the menu position option: It would be something like

'menu_icon' => plugins_url( 'images/icon16.png', FILE) ,
    'menu_position' => 17

If the number 17 doesn’t work, try out a couple of other numbers.

How do I update this plugin?

When a new update comes out, make sure you read the update description log on the bottom of the plugin’s page at codecanyon. After reading, you can decide if you need the update or not.

If you decide to update, here’s how you can do it:

Update via FTP - This is the safest way. If you have access via FTP to your site files, you can replace the plugin files with the updated ones. Just go to wp-content/plugins/team-showcase and replace the files with the ones on the zip of the updated plugin.

Update via Wordpress Admin - From the tests performed, you can deactivate and delete the plugin on the Plugin’s administration page of Wordpress and upload and active the updated files. This operation should not affect the entries you have already made. However, we recommend the FTP solution, because it’s safer.

Automatic Updates? Consider using the ‘Envato Market’ plugin available here:

Is it possible to change the order of the options in the live filter?

Yes. The categories will be ordered alphabetically by ‘slug’, so you can edit each category entry and change the slug to reflect the order you need. For example, you can have the groups like this:
Name - 00slug
Design - 01design
Administration - 02administration
Marketing - 03marketing
Human Resources - 04hr

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Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy


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