Discussion on Knowledge Base | Helpdesk | Support | Wiki WordPress Plugin


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525 comments found.

We have a wordpress site with 4 languages, powered by polylang pro. Can we have knownledgebase articles in those 4 languages?

Hello, no currently not.

Knowledge Base does not work with ‘TheGem – Creative Multi-Purpose High-Performance WordPress Theme’. There is no option to take a look inside the category so it’s useless. It is loading the page for very very long with no result. Support did not solve the problem – shame :(

You have contacted our support with once and we responded the same day most common solution. You have not contacted us since.

You send an official WP documentation, but it’s not a problem connected with migration. I installed fresh WP as well with only TheGem theme and your plugin so I advice that it’s not compatible. If there is anything more I can do, please write to me.

Hi there! 3 years ago you said WPML is on the list of future features. Whats the actual state of it?

Hello, we had some issues with implementation so for the moment it is off the list.

Hello, I’m interrested by your plugin. We don’t have backoffice demo. Could we add some embed files like PDF, Calameo, Google Slide or like that ? (With shortcode by Editor it’s ok for us). Thanks you.

No demo backend ?

Hello and thank you for your interest. The plugin doesn’t have any custom file upload feature, but you should be able to use the WP default “Add Media” to add files. You can test it on default posts or pages.

Thanks for your reply

Hi – Two questions: 1. Do you have a list of known conflicts with this theme? A client of mine is using with Capacious and it doesn’t work. The setup works, but then you can’t click on anything. 2. – More important – I want to change out the Capacious theme to Divi, but want to confirm that there is no conflict with Divi by Elegant themes. Do you know of any conflict there? Thanks.