Discussion on Knowledge Base | Helpdesk | Support | Wiki WordPress Plugin

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496 comments found.

Seems like can´t find a theme that supports this plugIn. to look and work like the demo. Subcategories are not displayed Asked author already, no feedback so far. Hoping still for a solution or this was a an unfortunate waste of money and time

Hello, you can email for the demo theme.

Onizuki

Onizuki Purchased

hi, is it possible to list the articles titles list in columns (.pakb-archive)? I have hundreds of articles and it takes a lot of scrolling down. Columns would help a lot. thx

Hello, you would have to customise the theme. Generally it is better to avoid categories with large amount of articles and consider splitting them to subcategories.

musgoo

musgoo Purchased

Seems like can´t find a theme that supports this plugIn. to look and work like the demo. Subcategories are not displayed Asked author already, no feedback so far. Hoping still for a solution or this was a an unfortunate waste of money and time

Hello, you can email us for the demo theme.

Hey I’m interested in this plugin, but the demo is down, can you put it back up, please?

Sorry about that, up and running now.

yay! man… n°1 plugin demo is down! Come back please! :grin:

Sorry about that, up and running now.

Is this KB plugin supported on WordPress multi-sites?

Yes MU is supported.

still demo down. I think i skip this plugin sorry.

Sorry about that, up and running now.

Hi,

Is this product a Plugin or Theme? I can’t figure out. I’m looking for a support desk theme and I wanted to see if there are others than this: https://themeforest.net/item/ticketlab-ticketing-support-knowledge-base-wordpress-theme/19596471 before buying it.

Thank you

Hello, this product is a plugin hence the title “Knowledge Base | Helpdesk | Wiki WordPress Plugin”.

Thank you for your purchase, it is much appreciated.
Support for our products support is only provided through our profile form. We will gladly answer your questions!

Using any Genesis 2.5.3 child theme on a fresh install of WordPress 4.8.2, Category pages for this plugin output this code so all articles are listed in a single line with no links:
<div class="entry-content" itemprop="text"><p>Article 2 Article 3</p> </div>

Using WP TwentySeventeen theme, Category pages output correct code:
<div class="entry-content"> <div class="pakb-header"> <form role="search" method="post" id="kbsearchform" action="http://kb-test.dev/"> <div class="pakb-search"> <input type="text" value="" name="s" placeholder="Search Knowledge Base" id="kb-s" class="autosuggest" autocomplete="off"><span><input type="submit" id="searchsubmit" value="Search"></span> <input type="hidden" name="post_type" value="knowledgebase"><br /> <input type="hidden" id="search_nonce" name="search_nonce" value="0c1b5e0efe"> </div> <p></p></form> <p></p></div> <article id="kb-10" class="pakb-archive"><a href="http://kb-test.dev/kb/article-2/"><i class="si-file-text2" /> Article 2</a></article> <article id="kb-13" class="pakb-archive"><a href="http://kb-test.dev/kb/article-3/"><i class="si-file-text2" /> Article 3</a></article> </div>

Is this plugin incompatible with the Genesis framework?

looking forward to see if compatible with genesis framework

Hello, no not currently

helllo, does the plugin support rtl?

We can’t demo it with your theme, so presume no.

I understand that this plugin doesn’t have any access control features so I will need to use another plugin for that. Do you have any recommendation for the 3rd party control access. I need restrict both content and search. thanks

Hello, we haven’t tested any but anything with ability to control custom post types/taxonomies should work fine.

Can I use a custom search form with this?

Yes you can, our plugin uses WP custom post type and taxonomies so you need custom search that can handle this. Please note we cannot develop or set it up for you.

Thank you!

Hi, Is WP Multisite supported?

Thanks

Hello, yes it is.

Hi There

Love the plugin – can I put a request (vote) for you guys to add shortcode support so it can work better on themes that have a page builder such as DIVI.

Thanks

Thanks, appreciate you take time to let us know. Added it to feature list.

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