Support for Interactive Maps Generator

Support for Interactive Maps Generator

Cart 2,657 sales

cmoreira supports this item


This author's response time can be up to 1 business day.

Popular questions for this item

I want the map regions/markers to open a link when they are clicked. I’ve placed the link in the ‘Action Value’ for each entry, but the link doesn’t work. What am I doing wrong?

Some users forget to choose the ‘Action’ the map needs to perform when the user clicks the region/marker. There is an option called ‘Active Region Action’, where you have to select ‘Open New URL’. This will make sure the plugin knows what to do when the user clicks the region/marker.

The markers in my map are loading very slowly, what can I do to speed it up?

If you’re using “Markers Mode – Text Location” the text needs to be converted into coordinates by google geocoding which takes some time, specially if there are a lot of markers. To speed up the process you should use “Markers Mode – Coordinates Mode” instead. This way the markers already know where to be plotted, they don’t need the time to be converted from text to coordinates when loading.

Contact the author

This author provides limited support for this item through email contact form.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

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