Discussion on HBook - Hotel booking system - WordPress Plugin

HotelWP

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878 comments found.

I have set up Hbook on my wordpress site but when I click the Book Now button it directs me to an ABC holding page. I have inserted the API username, password and signature and made the PayPal live. Can you advise?

Hello,

I have replied to your email yesterday. Have you not received it? I asked if you had set a “redirection_url” parameter in the [hb_booking_form] shortcode.

If you need further help with that, could you please send me a message via my website or my Envato profile page with the url of your website and admin login details?

Best regards.

Aurelien, HotelWP

gnx

gnx Purchased

Hello. I’ve noticed that Booking.com do not offer ical sync anymore. Any idea to fix this in order to get calendars syncronized? Thanks.

Hello,

Booking,com does offer iCal synchronization but it is not available in every country. Have you contacted booking,com support team to check with them?

There is no other tools unless you use a channel manager that offer both iCal and XML synchronization. You would sync booking.com with the channel manager and then syc the channel manager with HBook. This is the only workaround I can think of. ;-)

Regards,

Aurelien, HotelWP

Hi guys, pre sales question please. Client would like the user to either

a) Not have to input specific check in/check out dates but rather input a single month or months? OR b) just display the calendar without needing to include check in/check out dates at all.

I assume b) is perfectly achievable but would a) be possible?

Thanks

Hello,

Thank you for your interest in HBook.

Your suggestion b) is possible but as displaying an availability calendar. Note that you can not book dates directly from the availability calendar.

But a) is not possible as HBook requires check-in/check-out dates.

Maybe your client wish to have on the same page a search form and right below the availability calendar(s) for the customer to have a glance at availabilities. ;-)

If you have other pre-sales questions, please do not hesitate to contact me again.

Best regards,

Aurélien, HotelWP

Bonjour, J’ai un problème d’affichage du calendrier l’or d’une réservation. si je veux réserver une date au delà des 2 mois qui s’affichent, je n’ai que que moins d’une seconde pour choisir ma date. Le calendrier repart en arrière à l’affichage initial. cordialement jean louis

Bonsoir Jean-Louis,

J’ai répndu à vos emails. Ce n’est pas le comportement normal de HBook. ;-)

Je préfère conserver les commentaires pour les questions générales ou pré-vente. Merci!

Aurelien, HotelWP

Bonjour, Pour s’en rendre compte : http://wild-dome.fr/reservation cordialement jean louis

Bonsoir Jean-Louis,

J’ai répndu à vos emails. Ce n’est pas le comportement normal de HBook. ;-)

Je préfère conserver les commentaires pour les questions générales ou pré-vente. Merci!

Aurelien, HotelWP

J’aimerais avoir le manuel d’instruction en francais svp

Bonjour,

Malheureusement, la documentation n’est disponible qu’en anglais. Cependant, j’assure l’assistance technique en français si besoin. ;-)

Si vous avez des questions spécifiques, merci de m’envoyer un message en utilisant le formulaire de contact de mon site internet ou mon profil sur Envato. Merci!

Aurelien, HotelWP

yasiens

yasiens Purchased

Thank you for the plugin. My search results text is white on a whte box so I can not see the results. There is the odd occasion when the search results is black text in the white box. How can I fix this? www.thesamrandexecutivehotel.co.za

Hello,

Thank you for your message.

If you need help with that, could you please send me a message via my website or my Envato profile page with the url of your website and admin login details?

Best regards.

Aurelien, HotelWP

LE-admin

LE-admin Purchased

I am having an issue showing the available dates, keep getting this message “Unfortunately we could not find any accommodation for the dates you entered.” I need to get this resolved as soon as possible. I’ve reached out on the contact form of your website twice, and still haven’t heard anything back.

Hello,

I have replied to your message yesterday asking for admin login details so I can check the issue. Have you not received my email?

I have sent you the email again, using this time my profesional email address instead of my support system. Hoping it reaches you correctly this time! ;-)

Kind regards,

Aurelien, HotelWP

Bonjour, Je souhaite proposer un hébergement que pour la haute saison (juillet-aout). Je ne rentre donc des prix que pour haute saison. Si je sélectionne une date en basse saison (janvier par exemple) le formulaire plante et me dit qu’il manque un tarif pour l’hébergement en question en basse saison. Je suis donc obligé de proposer tous les hébergements toute l’année. Merci de me diire où j’ai manqué quelque chose.

Bonsoir,

En effet, il est normalement nécéssaire d’inclure des tarifs pour toutes les saisons où l’hébergement est disponible.

Il vous suffit de bloquer cet hébergement pour les dates hors juillet-août. Vous pouvez bloquer des dates dans la page Reservations. ;-)

Cordialement,

Aurelien, HotelWP

merci ça fonctionne.

naxiand

naxiand Purchased

I am thinking about buying one more license. Is there any plans for coupon codes? Also is it possible to have a feature for searching by type of accommodation(villa,condo-house etc), location ? Check this link https://cl.ly/0O0C35182o0M If not are you up for custom work? Thanks ps. By the way its great plugin for what it does and no problems with recent wordpress updates, themes etc

Hello,

Both features you request are on the top priority list: coupons and adding filters to the search. I usually refrain from providing release timescale as I have a rather flexible development plan. And yes, I do take customization jobs. ;-)

If you wish to discuss that further, you can send me a message via my website or my Envato profile page.

Best regards.

Aurelien, HotelWP

Kanty37

Kanty37 Purchased

Bonjour, deux petites questions avant de passer à l’achat, le plugin est il compatible avec le thème “Hemma” (je ne vois pas pourquoi il ne le serait pas mais bon, sait on jamais).

Aussi, j’ai vu dans les commentaires que le plugin gére la synchronisation iCal ce qui est top. Y t’il une synchronisation possible avec air bnb ? Mon client souhaiterait n’avoir à éditer son calendrier qu’une fois pour toutes.

Grand merci

Bonsoir,

Merci de votre intérêt pour le plugin HBook.

Oui, HBook plugin est compatible avec tout thème qui suit les standards WordPress. Il fonctionnera sans soucis avec le thème Hemma.

Oui, je confirme que HBook offre la synchronization iCal et cela signifie que vous pouvez faire une synchronization avec AirBnb. Votre client n’aura en effet qu’un calendrier à gérer. ;-)

Pour toute aide ou demande de renseignements, n’hésitez pas à me recontacter.

Cordialement,

Aurelien, HotelWP

hassibi

hassibi Purchased

Hello,

Love your plugin.

Is it possible to show the variables %season_name in other text phrases? I know the variables %season_name can only displayed in ,,Rate not defined error“. But I need the %season_name in the booking summery. Please don’t ask why.

Thanks!

Hi,

I am afraid it is not possible to use the variable %season_name outside of these text strings. Interesting idea! ;-)

Best regards,

Aurelien, HotelWP

Bonjour, Bien que je mette les champs [resa_check_in] et [resa_check_out ] dans les modèles de mails, le mail est vide pour les champs de dates alors que les autres champs s’affichent correctement. Merci de votre aide

Bonsoir,

Pouvez-vous m’envoyer un message soit via mon site internet soit via ma page de profil Envato? Merci d’inclure les identifiants de connexion et l’url de votre site afin que je puisse regarder cela.

Cordialement,

Aurelien, HotelWP

Hello. I have just purchased the plugin and I like it very much. Thank you! There’s only one thing I need to change, but I can’t find the option anywhere. My client cannot accept reservations very quickly, so there is have to be at least one empty day between “today” and “reservation date”. For example, if today is 18.9., the earliest when the reservation can be accepted should be 20.9. How do I change it to work like that? I can code some PHP, so if there’s some file that has to be edited, knowing it would speed up the modification process. Thank you very much.

Hello,

Thank you for your purchase of HBook plugin.

You can set that in HBoook > Misc > Opening dates. There is a setting “Number of days from current date” to prevent last minute booking. ;-)

If you need further help, please do not hesitate to contact me.

Aurelien, HotelWP

priyafest

priyafest Purchased

Hi, How to enable Captcha in the form, for last 2 days im getting tons of spam reservation and making the system down. Need reply urgent please.

Hi,

This is the very first time I hear such issue so I really wish to check that. I have replied to your email already. Let’s continue per email so I can assist you better.

I prefer to keep the comments for pre-sales or general questions. ;-)

Best regards,

Aurelien, HotelWP

priyafest

priyafest Purchased

Ok thanks for reply. Have provided the required details in mail. It will be best if we have Captcha feature very soon in this plugin or ability to integrate other Form editor (ContactForm7 ) in HBook.

Hi,

I have received your message but you omitted to include admin login details.

I will investigate your issue and sure, if there is a need of any adjustment in HBook plugin, I will do what is needed. ;-)

Best regards,

Aurelien, HotelWP

royaltask

royaltask Purchased

I want to have a different online payment (eg. wirecard) how can I add a different payment system? Add a link with variables?

Hello,

Current payment gateways for HBook are PayPal (PayPal Express Checkout) and Stripe. If you wish to add another payment gateway, it requires coding the integration. Solid coding knowledge is needed.

To add a payment gateway, I would suggest to study the API documentation given by the payment gateway and to check the two different payment gateways already integrated to HBook as they are examples of the two different type of payment process :
- the customer stays on your site to pay (ex: Stripe)
- the customer is redirected to the third-party payment provider to pay and then re-directed back to your site (ex: PayPal Express Checkout)

Please note that support does not include plugin customization. Thank you for your comprehension. ;-)

Regards,

Aurelien, HotelWP

Hello,

I just want to ask what the compatibility between Avada Wordpress ( Latest Version) and HBook is?

Hello,

Thank you for your interest in HBook plugin. Yes, HBook is compatible with Avada theme. No known issues. ;-)

If you have further pre-sales questions, please do not hesitate to ask.

Best regards,

Aurelien, HotelWP

Thank you very much.

fmarza

fmarza Purchased

I would like to know if I can use the page of the accommodation of the template when you click the “View this accommodation” button in the search form.? In addition also to be able to use a list of rooms of the same staff. I would be grateful if you could tell me if there is any form or redirection

Hello,

1. Yes, you can set that in Accommodation display section of the Accommodation type post. See here for more information: https://hotelwp.com/documentation/hbook/#accom_post

2. You can show a list of your accommodation types with the shortcode [hb_accommodation_list]. It is not possible to show a list with inly some accommodation types but not all. ;-)

If you need further help, please do not hesitate to come back to me.

Best regards,

Aurelien, HotelWP

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