Discussion on HBook - Hotel booking system - WordPress Plugin

HotelWP

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732 comments found.

Hello i have a pre-sale question: I would like to know if there is any way to see all check-ins and check-outs of a certain date without having to go into each properties calendar individually. Kind regards,

Hello,

Thank you for your interest in HBook plugin.

If you are talking about the admin, it is possible to see all reservations in the reservation table in the Reservations page. For the calendar, you can select which accommodation type to show or to show all of them.

I am currently adding search and filters to the reservation table for next update (search with customer name, date of check-in, etc…). ;-)

I am afraid I do not have any admin demo to test. Do not hesitate to check the documentation and theknowledgebase as you will find plenty of screenshots and information.

If you have other pre-sales questions, I will be more than happy to answer.

Kind regards,

Aurelien, HotelWP

My customer wants search and print check-ins & check-out, when is your next update? Thanks

Hello,

It will be possible to filter the reservation by check-in & check-out but not to print them. I will as well improve the export function and it will be possible to export the reservations with a check-in witin a certain date range.

I hope to release next update within a month but please note that I can not provide you with an ETA date. It is quite difficult to foresee what comes up when developping. ;-)

Kind regards,

Aurelien

Hi,

Its a great plugin, I am building a website for one of my client and using my test server.

I have 2 concerns, please refer below:

1. The plugin creates duplicate pages, check below. Can we have any solution for this?

http://www.sps-mockup.com/lsr/rates-and-availibility/ http://www.sps-mockup.com/lsr/rates-and-availibility/lake-seminoles-finest-waterfront-home/

2. On the above pages I need to change the page heading from ACCOMMODATION to RATES & AVAILIBILITY. How can I do that?

Let me know your thoughts,

Thanks,

Hello,

Thank you for your message.

1. I believe the problem does not come from HBook. Have you tried de-activating all plugins and changing theme?

2. It is the title of the page, no? You can change that when you edit the page/post.

If you need further help with that, could you please send me a message via my website or my Envato profile page with the url of your website and admin login details?

Best regards.

Aurelien, HotelWP

Hello,

I would like to buy this plugin. But I wanted to know also, is it possible make payements in several times. For example when the booking is paid immediately, Then there is another payment for the rest later ?

Thanks.

Hello,

This is possible for credit/debit card payments with Stripe payment gateway. There is an optionin HBook to store credit card details and to charge the card at a later stage. So you can take part of the payment at the time of the booking and charge the customer card of the remaining balance later.

If you have other pre-sales questions, please do not hesitate to ask. It might interest you to know that I provide support in French as well. ;-)

Best regards,

Aurelien

Hello it s possible to have like this :https://prnt.sc/f9lqqt User can select date & hour like the printscreen ?

Hi,

I think you sent me an email and I have just replied to it ;-)

I am afraid it is not possible to do as per your screenshot. If you have other pre-sales questions, please do not hesitate to contact me again.

Best regards,

Aurelien, HotelWP

i send you another mail

hi, i am using your plugin and facing problem with season rates. i have created season and linked it to appropriate accomodation and rates but still season rate does not apear. please help me as soon as possible.

Hello,

Could you please send me a message via my website or my Envato profile page with the url of your website and admin login details?

Would you please include as well your Purchase Code?

Best regards.

Aurelien, HotelWP

Hi I’minterested in your Plugin. I build the page with the Avada Theme and Fusion Builder is your plugin compatible with this Theme? Does it take my custom fonts that I use in the Avada Theme?

Hello,

HBook is compatible with both Avada theme and Fusion Builder. Yes, it can take your custom fonts, no problem at all. ;-)

If you have other pre-sales questions, please do not hesitate to ask.

Kind regards,

Aurelien, HotelWP

Bonjour,

J’ai fait une demande de support mais toujours pas de retour Aurelien tu a bien reçu mes deux mails ?

Merci

Bonjour,

Je réponds en général dans les 24h. De ce que je peux voir, le dernier message auquel j’ai répondu date du 24 février. En tout cas, pour les messages envoyés avec votre nom d’utilisatur Envato. J’ai beaucoup de clients français et je ne peux croiser votre message ci-dessus avec votre demande de support, si elle a été effectuée d’un autre email. ;-)

Le plus simple est que vous m’envoyier à nouveau un message soit via mon site internet soit via ma page de profil Envato en me précisant que vous êtes Breizhinweb. Je pourrais ainsi recouper avec vos autres messages. Merci!

Cordialement,

Aurelien

Merci j’ai fait la demande par mail hier et ce matin tu a du les recevoir ? :)

Bien reçu ce matin. J’ai regardé le forum avant mes emails de support technique ;-) Je viens de répondre.

Hello I have a pre sale question:

I read the doc on your site but i could not find the answer to this:

is it possible to display the “blocked dates” in a different color than the reservations dates.

it is very important for us to display the dates blocked for reparations, vacations… in a different color than the confirmed reservations. one reason being than in the client’s country, fiscal authorities will go to the availability calendar and all dates not available are considered booked, even if the dates were blocked for renovation. (charge to the property manager to prove it was a blocked date and not a reservation date)

thus it is a big issue. since you have a blocked date section separate from the reservation dates, we need to know if colors can be different when displaying the availability calendar (and a different label too) .

thank you

Hello,

Thank you for your interest in HBook plugin.

In the admin of HBook, the blocked dates are displayed in pink color while the reservations are either green or yellow, depending on the status of the reservation. The comment is displayed as well (ex: renovation).

But in the front-end, in the availability calendar, it will be in the same color (unavailable) be it a reservation or a blocked date.

You can create a user with the role “Reservation reader” : the person can see the reservation calendar and table but not manage them. In your case, would it be the solution? So fiscal authorities can see the back-end calendar instear of checking the front-end calendar? ;-)

If you have other pre-sales questions, please do not hesitate to ask.

Regards,

Aurelien, HotelWP

PayPal error : The totals of the cart item amounts do not match order amounts. this is on my sandbox pay pal

Hello,

Could you please send me a message via my website or my Envato profile page with the url of your website and admin login details, so I can check that?

Would you please include your Purchase Code so I can verify your support entitlement?

Best regards.

Aurelien, HotelWP

scheele

scheele Purchased

Hi Aurelien, I know others have commented but is there any progress for the facility to drag and drop the seasons order? currently if my client adds a season it goes at the bottom and is not in chronological order. Many thanks and regards

Hello,

Thank you for your message. It will not be part of version 1.7.2 but I hope to include that feature in one of the following update. Thank you for your patience. ;-)

Best regards,

Aurelien, HotelWP

graffig

graffig Purchased

hi there – I was wondering how to change rates prices from dollars to UK pounds – thanks

graffig

graffig Purchased

found it! :) ignore me :)

Hi Aurelien,

I’m planning on using your plugin on a future task of mine (upcoming August). I very much love the list of functionalities, good work.

My client likes to add the iDeal payment method which Stripe offers: https://stripe.com/docs/sources/ideal

Within the previous comments I read the method is not yet available in the plugin, but is in the wishlist for future developments.

Is my project in August coming to soon for this, and if so could you help me roughly estimate the amount of work needed to be done by a custom developer?

Thanks in advance.

Hello,

Thank you for your interest in HBook.

I am afraid I won’t have iDeal with Stripe integrated to HBook by August, as I have other priorities for the coming months. So I woul recommend to hire a developper to do that. Thank you for your comprehension.

I took the time to check more in depth what would need to be changed to include iDeal payment method with Stripe. Step 1 and Step 2 are not complicated. However, Step 3 onwards, it needs more time as it requires to create a webhook (to deal with the case where your customer leave iDeal bank website without clicking on the redirect link).

Hoping it helps!

Kind regards,

Aurelien, HotelWP

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