Hi Aurelien, great plugin, it answers about 92% of everything I ever needed and your support seems amazing from what I read here. I do have a couple of questions:
1. Regarding payu gateway, I’ve read you are considering it, and I absolutely need it for Latin America. I’m already talking to a developer to set up the integration but I thought I’d ask first if it is on the works for the next couple of months and I can avoid the customization.
2. I need to make it so that during the high season, all guests have to take the all inclusive option, this would be a per person/per day type of charge. I read that you currently don’t have fees that apply only to certain seasons, so I figured I could do it with the advanced rules but I’m very confused as to how to make it work, any chance you could explain the “for dummies” version of it?
Thanks a lot
Thank you for your message.
1. I wish to add Payu gateway but it will not be done within a couple of months I am afraid.
2. You are right, fees can not be set according per season at the moment. The advanced rules are here for complex accommodation booking rules or complex accommodation prices. As what you need comes on top of the accommodation price (from what I understand), the advanced booking rules won’t be of any help here. May I ask you to send me the url of your website and admin login details, so I can check your pricing structure and advice you in a more accurate way?You can send me a message via my profile page.
We have a rental business and count the number of adults, children and babies. There is a supplement for the bedcovers exept for the babies. Is there a way to have not only adults plus children but also babies and add a rule to them to calculate prices?
With the current version of HBook, the form can only have 2 persons field (adults and children).
If you need as well an option for babies, you might be able to do that using the extra-services as it can be set with a price per quantity per day. Note that you can not have different prices according to season so it can work for you only if it is a same price for babies whatever season. Note as well that the occupancy only takes in account adults and children.
If these 2 points are not a problem for you (no seasonal prices and not taken in occupancy for the room), then you can use the extra-services for the babies.
No problem for the supplement (extra-services as well) for the bedcovers as the babies are not counted in the nb of persons (only adults and children). So the extra will be calculated for the adults and children only.
If you have other pre-sales questions, please do not hesitate to ask.
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1 – is this plugin support RTL languages .
2 – can i install and try the plugin backend install if someone send it to me
3 – if i purchased the plugin and not working with hotel master theme can i purchase your theme and pay the deference amount.
4 – is there any video tutorials for backend.
Thank you for your interest in HBook plugin.
HBook works with any WordPress theme so it should not be a problem with Hotel Master theme. If you decide to buy Adomus theme after having purchased HBook plugin, sure I will accept a refund of HBook, as long as there is no more than 15 days between HBook purchase and Adomus purchase. No problem for that!
There is not video tutorial for back-end but a detailed documentation and I am here to help if needed.
Could you please contact me via my profile page so i will have your email and reply to your other questions?
Hey, this seems exactly what i am currently looking for.
I’m not looking for booking hotel rooms, my client is renting furniture to events.
Is there somewhere a Demo to work with the admin menu of the plugin, so i can see if i can use it for our stuff?
I am afraid I do not have an admin demo available. Please do not hesitate to check the documentation as there are plenty of screenshots of the admin.
Note that HBook works per night basis so it can not be used for hourly rentals for example.
Any text displayed by the plugin can be customized so you can make it for furniture rentals.
Where can I find changelog of Version 1.6.4?
The changelog has been added and can be found in the item description.
- improved the way data of the customer details form are handled
Will HBook integrate with or work with the Listable theme?
Yes, HBook will work fine with Listable theme, no worries
If you have further pre-sales questions, please do not hesitate to ask.
I have bought the plugin. Is there any posibility to setup the plugin in this way: I have 5 hotels in one page. On the front page I want to have form which allow to find any room from 5 hotels? And with subpage a form that allows to find rooms regarding to one hotel? So is there any posibility to different rooms to the specific hotel?
To display a booking form for any room of the 5 hotels, just have the shortcode [hb_booking_form].
With the current version of HBook, it is not possible to have accommodation types belonging to a certain group, as a specific hotel for example in your case. It is something I wish to add in a future update.
A possible workaround: you have a global search in each subpage but you hide with CSS the results that belong to other hotels. This can be done by adding extra CSS as each accommodation displayed in the results has the accom-id and each page has an id too.
Hoping it helps!
Thanks for help!
Is there any posibility to add filters or sortable buttons for example sorting by price?
This is not possible yet bu it is on my wishlist for future developments.
I have a question about pricing rules. In our case we have this pricing rule:
Stay up to 3 days and pay just 50 USD.
Stay up to 7 days and pay just 90 USD.
Stay up to 14 days and pay just 120 USD.
1) If you stay 1 day or 3 days, you have to pay 50 USD in cart.
2) If you stay 5 days, you have to pay 90 USD.
3) If you stay 8 days, you have to pay 120 USD.
Is that price rule possible with your plugin? Where i can find it in demo?
Thank you and best wishes from germany
Thank you for your interest in HBook.
This is possible but you will have to set as many rates as days in HBook->Rates. So you will set that it is 50USD for 1 night, 50USD for 2 nights, 50USD for 3 nights, 90USD for 4 nights, 90USD for 5 nights, etc… It does not need any complicated settings, no worries .
None of the demos are built this way I am afraid. But, again, it is very simple to set as, in your situation, you indicate for how many nights a rate is and when searching HBook picks the rate corresponding to the number of nights.
If you have other pre-sales questions, please do not hesitate to ask!
This plugin looks just great in all aspects!
2 pre-purchase questions:
1. is it (or/and it’s compatible themes) RTL ready? (for languages like Hebrew or Arabic)
2. Do you plan adding amenities list fields to the accommodation page editor (preferably with graphic icons)?
Thank you for your reply.
1. Yes, it is RTL ready.
2. Yes, I wish to add amenities with icons but I can not guarantee that it will be added soon.
1. Is it possible to see billing, room and customer detail page in backend/wordpress? And to check frontend like billing email and other transaction emails.
2. Do you support WooCommerce in checkout process to gett access to all recommended payment methods and to get more functions with WooCommerce extensions on checkout page?!?
1. I am afraid I do not have admin demo available. You can check the documentation as it is quite detailed with screenshots and try the different demos. If you have any specific question, I will be more than happy to answer!
2. No, WooCommerce is not integrated to Hbook. Current payment gateways are Paypal and Stripe.
Dear Author, I need a system for the cottage reservation. But, the price is not for the night basis. The price is costumed for per-person and the duration for stay are fixed for 8 Hours, 14 Hours, 24 Hours and 29 Hours. Is Hbook available for that case?
I am afraid HBook can not work this way as it is per night basis and it can not be set per hours.
To manage hotel bookings we are using Ezee Front Desk and it’s channel manager. Is it possible that you can help to connect to Ezee channel manager with this if we purchase the plugin?
Thank you for your interest in HBook plugin. From what I can reed, Ezee channel manager supports iCal synchronization which is what HBook provides for synchronizing calendars. You might wish to double check with them.
Note that HBook does not have any integration with Ezee channel manager so that it will not be all data that would be synchronized but only calendars of availability.
Sure, if you need help with setting up iCal sync, I will be able to help.
Hello and thank you for your plugin.
Just installed, I don’t understand, I got “Internal Error Server” every time I check availability with form.
Message FR : “Erreur de connection. Veuillez recommencer s’il vous plaît.”
Message EN : “There was a connection error. Please try again.”
Please can you help me.
Je viens de répondre à votre mail.
Bonne journée à vous!
I sent you a ticket through the support form but we still have no answer! ... how long do we have to wait to have an answer?
So, any project with your plugin is lengthened in time! :((
The calendar is not displayed when the check-in and check-out boxes are activated !! ?
How we have to set up the search form to display the availability options (look and field) everything!!! (we has tried all your short codes to understand them)
Glad that you contacted me through the comments as you had not indicated your email address in the message you sent for support earlier on today. So I could not reply!
I normally reply within a day.
There is a js error that prevents the check-in/check-out calendars to be displayed. It is an error from the theme.
I have replied to your email with more details.
I have just buyed this plugin, but I have a question. Is possible buy more room of same type? Pratically is possible add quantity of rooms?
Thank you for your purchase.
Unfortunately, multiple room booking is not possible yet. It is a feature that I wish to add later on this year.
A possible workaround to allow bookings for a larger number of persons is to create extra accommodation types that are combinations of rooms. Note that you need then to update availability by blocking rooms from the back-end. It can be easily done in Reservations->Block accommodation
If you need further help, please do not hesiate to contact me again.
Ok… I wait for your upgrade version. Meanwhile, i have another question. How can I set the Acccomodation to accept 2 adults and 1 children. I try to set “Normal Occupancy: 2” and “Max Occupancy: 3” but so the form accept also 3 adults… I try other combination, but I failed to set it as I wanted. Can you help me?
You are right, it is not possible to specify children/adult occupancy when you set the occupancy. It is global. So it will accept as well 3 adults if you set maximum occupancy to 3.
You can specify in the room description that it is 2 adults + 1 child max. Or if you want to block bookings for 3 adults, you will set the max occupancy to 2 and you can set the children as extra-services . You would set the price per quantity per day. Note that in that case, you can not have different price for the children/extra according to season.
Hoping you will find the best option for you.
Hey guys, it is a pre-sales question. I have used the plugin before on another project of mine and it works great. But I need to buy it again for a new project. I will be making changes to the coding so that it fits in with my custom website. The site will not be sold, nor the changes to your plugin, it will just be edited to fit with a live booking engine and a CRM system. It is for single use only. Is this okay?
Yes, this is perfectly fine. You can edit the plugin, customize it for the need of the client. No problem at all as long as you do not re-sell HBook or a modified version of HBook.
Hi! The plugin looks great and the backend is nice to use!
Is there a way to change the $ to €? I couldn’t find a way.
I have one more question. Is it possible to define Seasons yealy the same?
So every year high season is full August + July.
Low season the rest of the year?
Yes, you can change the currency to euros from the back-end. Go to HBook->Payment.
I am afraid this is not possible with the current version. It is on the wishlist for future developments
Pre purchase question. Can I somehow sync two or more hbook calendars with each other? or through google cal?
Yes, you can sync HBook calendars between themselves. The sync use iCal feeds so each calendar feed is unique. Same with Google calendars.
If you have other pre-sales questions, please do not hesitate to contact me again.
only user that have access to HBOOK is the administrator .. i wnt the reservation manager have access too .. to create or modify seasons and rates and not have access to plugins and themes
HBook adds 2 user roles: reservation reader and reservation manager. However, these can not modify rates or seasons or accommodation types settings.
In your case, I would suggest that you use a plugin to manage users roles and capabilities (User role editor for example) or a plugin that hides elements of the dashboard depending on user (Adminimize for example).
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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