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Reviews for HBook - Hotel booking system - WordPress Plugin

333 Reviews

for Customer Support

Hbook is quite complete in functionalities and flexibility, and customer support is very quick to respond and helpful.

The only drawback for me is that Hbook offers no filtering options for accommodations, in my opinion an integral part of a booking plugin. The workaround works quite well, using a combination of Hbook, ACF and Search & Filter Pro, but it would be even better if S&F was not necessary.

Other than that, very happy with Hbook. I would give 4,5 stars if that was possible.

for Code Quality

Great support, multi language ! High quality code.
I tried many similar products, but this one is the best on my opinion.
Not expensive and top support
Hardly recommended

for Feature Availability

great booking system and i have used a lot but this is so easy to work around.

for Customer Support

This is an excellent system and I have installed the plugin on 4 client sites so far. My clients are very happy. The developers are very friendly and supportive. Questions are answered promptly and very thoroughly. The developers are also open to suggestions and requests for future features, and the plugin is constantly updated and improved. I would recommend this plugin for anyone thinking of setting up an accommodation booking website.

for Customer Support

I'm using HBook on a couple of sites and it does everything i need and more. I often have an issue mainly down to me not knowing how to do something and the support is quick and always brilliant.

i fully recommend this plugin!

for Customer Support

Celine is fantastic and SO helpful. Without her I would have really struggled customizing Hbook as much as we needed. With her guidance, we got as close as we could!

for Customer Support

While there are a few things I'd like added to hbook, it appears each update brings with it more and more fixes, and I believe the booking system is heading towards being the best in the field. Support has been the best I've experienced in codecanyon, and I hope it continues this way throughout the years.

for Feature Availability

Excellent features - ideal for our campsite! The setup documentation was really clear and I was set up in next to no time!

for Customer Support

Best reservation/calendar plugin by a country mile. And fantastic support, over and above. Six stars!

for Customer Support

Top plug-in easy to use and very useful for our activities.
And the customer service is super : fast, they are nice and efficient!
You can buy and download this plugin without any doubt!
Anaïs from France

for Customer Support

HBook is a great working plugin for our accommodation website. Working smoothly together with calendars of other booking sites.
Support is very good and very friendly, always willing to help!

for Customer Support

High quality plugin, the first of those I tested that does exactly what I expected from a hotel reservation plugin.
A lot of configuration is offered and is well organized in the backend. Documentation is well written and a good place to start.
And what is the most impressive and very much appreciated, your customer support: their answers are quick, relevant and accurate. You have no idea how much time I saved and the frustration I avoided.
I really hope that the customer support will stay at this high quality level.

Finally a small suggestion for your future developments: have a sort option (price, etc.) on the accommodations found from a search (even if there is a workaround).

Many thanks for this 5-stars plugin.

for Customer Support

Hi - HBOOK Hotel is for me the best plugin which i ever bought - the functions are very flexible - but the best comes at least - the support (celine) is fantastic - if you have questions or wishes - celine answered prompt with a lot of expirience - thx for this plugin - i´m very happy to find hbook - because i tested a lot

for Customer Support

HBook has more features than Motopress, is cheaper, easier to understand and has a great customer support. It could maybe be a little nicer/more modern on the user side of things, but it comes with a built in CSS field so it's still cool. And as long as it works... :)

for Customer Support

The basis of business is support.
Hbook is great because it supports you properly

for Feature Availability

This is the most comprehensive plugin for any hotel booking plugin. It has everything that my booking site needs.

The ability to sync your booking calendar with third-parties such as booking.com and Airbnb is possible as well.

Whenever I have any questions or issues, I will just email and respond is incredibly fast. Satisfied with this plugin, both features, and customers' support.

for Customer Support

First, I would like to take this opportunity to thank you for developing this great booking tool.

I have been using your plugin for some time now and I am very pleased with it. It has been extremely easy to use even for a newbie like me (first time creating a website). It synchronised with all major platform perfectly. The email function work like a treat.
But I would now like to tailor your product to my current use and growing requirements.

In response to Janpieters comment eleven months ago, you replied that you were working on a feature "to send automatic emails x days before check-in or x days after check-out" with "a link to that payment page. This is where he (the client) will be able to pay for the remaining balance."

Also, my clients have sometime very specific need and I end up creating bills not following the pricing list(externally to your platform). I wanted to know if there was a way for them to use your platform to settle their bills using for example the billing reference (a bit like a fixed price voucher)?

I would be EXTREMELY INTERESTED in such features. Could please let me know when these functions make it to the plugin for me to update?

Keep up the good work.

Maestrel

Author response

Hi,

Thank you for your review! I have sent you an email to discuss further your feature requests. ;-)

Best regards

Celine, Maestrel

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