626 comments found.
Hello,
Can the form submitted generate a .pdf copy and send by email to the user? I already sent you email and await for your reply.
Thanks!
Unfortunately, there is no such feautre.
can image select have multi select to select multiple images?
Sure. Switch its mode from “radio button” to “checkbox”.
What version(s) of Mautic does the Mautic Integration work with? 5.x branch? 6.x branch, now 7.x branch was just released. Hence my question.
Hi Halfdata team,
We are running into an issue with the GreenForms Klaviyo integration. It appears to still be using deprecated Klaviyo v1 API endpoints, which prevents integrations with Klaviyo from working as advertised.
I have submitted a support request but haven’t heard back yet. Could you please advise whether an updated Klaviyo integration is planned or how this should be handled?
Thanks.
Hello. Sorry for late reply. I’m going to release update today. 
Thanks for the update, appreciate the follow-up.
Hi Halfdata Team,
I have some feedback / a feature request. Today, I was not able to buy/sell an additional (third) license of your forms because a customer explicitly required a status and internal comment field in the “Record Details.”
When a form receives multiple submissions or more than one team member accesses the records, it’s currently not possible to see whether a request has already been read, is being worked on, or has been completed. Even with only a few requests and a small team, this quickly leads to confusion—team members don’t know whether a request has already been handled. There’s also no way to leave internal notes such as “customer not reached” or “waiting for response.”
Simple statuses like Open, WIP, and Done, combined with an internal comment field, would significantly improve clarity and coordination when handling requests. I’d appreciate it if you would take this into consideration.
Best regards Dario
Hello,
Do you have idea why Paystack is collecting payment but script is showing ‘UNPAID’ instead of ‘success’ thereby preventing the script from sending notification to admin?
I configured notification to be sent out ‘After Payment is Successful’. This issue is causing lots of damages to my business because we don’t receive notification after successful payment, only for us to see payment received on Paystack dashboard.
Pls help Sir!
Sorry This complaint is for WP plugin not for standalone
Hello,
How can I do a query to get data from Mysql database based on the user entry? Example: when a user adds their ID card number, the form will query and bring data from Mysql db and deploy it to the user?
Hello. I have an issue where I have several acellemail lists (10+) and I’m trying to add one in specific but it won’t load. Only shows first 10. Is it supposed to only load 10?
Your demo site is showing “Error establishing database connection”
Are you planning to ever drop jquery for js?
Thank you
Unfortunately, there is no such feature.
Hey halfdata-Team 
First of all, thank you for your great work on this plugin – it has been incredibly helpful and works really well for our needs!
I noticed that modern browsers (and tools like Lighthouse) are flagging the use of a deprecated API in the plugin: specifically, the use of synchronous XMLHttpRequest on the main thread. This is considered problematic because it negatively affects performance and the user experience. It also leads to warnings in performance audits and might eventually stop working in future browser versions.
Are there any plans to update the plugin to avoid using synchronous requests – perhaps switching to asynchronous calls or fetch()?
Thanks in advance, and keep up the great work!
Hm. It doesn’t use sync requests. All requests are asynchronous. They don’t affect on website performance.
Hi. I migrated website to new hosting. It works now.
I see the emails in log file. Can email be sent to my gmail account. Or do you olny have access to the email thfough the program. I need it to be sent to my regualr email
Hello. I’m trying to import a form and I keep getting HTTP ERROR 500. I couldn’t find a documentation regarding these issues. The installation went fine and I don’t see any other error. Any suggestions?
Hi!
Do you have documentation on how to add a payment gateway?
I want to add a payment gateway on my own.
thanks
Hi there. I am reaching out due to experiencing an issue. When I’m logged in to the Greenform app and am doing some changes on the webforms, I get an error message from the server which says ‘unexpected server response.’ I realized that on this server, this ONLY happens when there is more than one file upload field involved. What should be increased on the server side in order to be able to quickly save the forms? Also, up until now, changes to all forms have been taking FOREVER to save and I never had this issue on other servers. Any help you can provide will be GREATLY appreciated. Thank you.
The Back-End Demos on your website are not working.
is there a way to send a follow up email to those who haven’t completed payment after X amount of time?
Unfortunately, no.
Hey halfdata
I just wonder if you have removed the slider and signature pad? I have updated to the latest version, but unfortunately the sliders from my contact form have now disappeared.
Could you kindly provide some insight into the reason for this change?
Thanks,
Dario 
No. I didn’t remove these types of fields.