Discussion on Gravity Forms (Word) Documents

Discussion on Gravity Forms (Word) Documents

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naranili supports this item


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157 comments found.


breezr Purchased


Seems to be problem with your plugin and with gravity view. I tried latest versions but doesnt work. Support from GravityView said it is conflict with your plugin, can you help please?

Hi there,

We can’t reproduce this issue, and we don’t have any similar reports from other users.

However, based on that error message (class SpGfDocuments does not have a method “spgfdocs_gravityview_edit_entry_after_update”), I suspect this might be a conflict related to this other plugin instead:

(SP Gravity Forms Documents)

I suggest you try disabling that plugin and check if the issue persists.

If that solves the issue, but you still need to use that plugin, you can try contacting SP Gravity Forms Documents’ author.

Please let me know how it goes. Thank you!

— Rafael Bennemann GravityKit Support

Can you please help how to fix?


Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, class SpGfDocuments does not have a method “spgfdocs_gravityview_edit_entry_after_update” in

For me everything works fine, also with PHP 8. Any detailed information ?

There are absolutely no logs showing why, but I cannot activate your plugin. It says Plugin could not be activated because it triggered a fatal error. Can you help out please?

Please send my a support mail. Are you sure you updated the plugin ?

Hi there, can you pls confirm if this plugin is working with latest version of wordpress, our .docx files are no longer opening, and giving an error. Pls advisd Thanks.

With latest release of Wordpress and Gravity Forms

we’ve been using the plugin for some time, and have received thousands of successful word docs which included signature. The doc now gets corrupted when the signature is included. Any help to assist why this would have suddenly happened would be appreciated.

Kindly update the PDF that will be good to have pdf output download

i Have asked you many questions… but non of my questions answered, But thanks any way…

Please Check the Gravity Forms Documentation to enable the Credit Card fields.

This is a Plugin to Write the Field values of a given Gravity Form to a Word Document and Support all fields that you already have in Gravity Forms. The Plugin doesn‘t add Andy new fields.

Like richardautus above: no support whatsoever from developper on any channel I can think of.

My support has now expired after purchasing this plugin and I am yet to receive the support I requested 5 months ago. I’ve tried contacting the plugin developer by all mechanisms available while under support and no reply.

Since I haven’t received any answer whatsoever for 3 tech support requests (2 here on envato, 1 directly over the plugins website contact form), I’ll try here: MS Word on MacOS can’t open .docx files created by the plugin, however Apple Pages can open them. Is that a known bug, and what can we do about it? Thanks.


Is this plugin still supported and working with the lasted GF?

All Plugins are working with the current Releases of Wordpress, WooCommerce or Gravity Forms and are still supported


How can I NOT show field label , which are empty.

For eg : In my Gravity Form , customer has filled only FIRST and LAST name and NOT filled MIDDLE name. So, I don’t want to display MIDDLE NAME field in WORD DOC.

Check this screen-shot :

Please do the needful.

Thank You

The demo on the website is not working. Could you please post a link of a working demo page?

will it support all language inputs?

Hi. I submitted a support request well over 5 business days ago and have not yet received a reply. The request was as follows:

We have created forms with paragraph text boxes and have noticed that a carriage return to a new line generates a space at the start of that line in the Word document. Please advise. Version 2.7.0 & Word 2016

hi direct link of word document is not available in inbox of gravity form and {gfdocs:documentlinks} shortcake not work I send admin panel please check it thanks

This shortcode isn’t supported with the new release of the plugin. Please check the documentation.

Hi Please check your support email Thanks

I am not get receive any answer from you I sent 5 email to you during this week

Hi I am currently using your plugin version 2.0.5. without any problems. But when upgrading to the latest version docx files are not being generated anymore. Is there anything I should double check? Thank you

Hello. Can you provide an example of the HTML Link Statement needed to make document generated clickable in notifications and/or confirmation? Help appreciated. I am not getting the syntax correct despite many attempts

FYI – Maybe someone needs this. Link to image with the code. I cannot seem to add the code here..Remember to replace the correct feed.

I have everything set up as it should be but no attachments coming through on notification emails?

We are sadly affected by the flood disaster in North Rhine-Westphalia. The adjustments to the plugins or any responses will be made in the next few days.

I’m not getting any attachments on the notification email. Where on the server is the output folder?

I’ve found the output folder and can see the docx is being generated, but still not receiving an attachment on the notification email. I have the box checked for ‘Add a DOCX Document to the Notification’.

Please update to the latest release

Hi. I get the following error when submitting a form…

Fatal error: Uncaught Error: Class ‘ZipArchive’ not found in /home/firstclasssupply/public_html/wp-content/plugins/gravityforms_documents/vendor/phpoffice/phpword/src/PhpWord/Shared/ZipArchive.php:135 Stack trace: #0 /home/firstclasssupply/public_html/wp-content/plugins/gravityforms_documents/vendor/phpoffice/phpword/src/PhpWord/TemplateProcessor.php(117): PhpOffice\PhpWord\Shared\ZipArchive->open(’/tmp/PhpWordg6J…’) #1 /home/firstclasssupply/public_html/wp-content/plugins/gravityforms_documents/class.gravityforms_documents.php(237): PhpOffice\PhpWord\TemplateProcessor->__construct(’/home/firstclas…’) #2 /home/firstclasssupply/public_html/wp-content/plugins/gravityforms/includes/addon/class-gf-feed-addon.php(361): SpGfDocuments->process_feed(Array, Array, Array) #3 /home/firstclasssupply/public_html/wp-includes/class-wp-hook.php(294): GFFeedAddOn->maybe_process_feed(Array, Array) #4 /home/firstclasssupply/public_html/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array) #5 /home/firstclasssupply/public_htm in /home/firstclasssupply/public_html/wp-content/plugins/gravityforms_documents/vendor/phpoffice/phpword/src/PhpWord/Shared/ZipArchive.php on line 135

Fixed, enabling Zip in PHP.

we sent a support request asking how to get the word doc into the email we receive and not just the database and have yet to receive a response, even if its just a link – please help…

still waiting on a reply, we checked the “Add a DOCX Document to the Notification” but not getting it in the box

Please update to the latest release

Hi, have a question, if this plugin support the gravity perk nested form, and if display image in word file, not a url

I think the plugin is due an update. Since the new gravity forms 2.5 update and it hasn’t been working properly at all.

I have several feeds enabled for the same form, where I have conditional logic for the documents, however your plugin have been making all the documents and not following the conditional logic at all

No reply?

Maybe the same reason. The Core GF functions processes the conditional logic, not the feed plugin.


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