Granth

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1155 comments found.

in demo file 3p3 spice shop: we are able to edit line spacing between two lines in a single row, however how do I reduce spacing between two row sections? Thanks.

Hi,

Thanks for the interest. You can set the line height of the text in the admin if you referring to this.

Please let me know if you mean something else.

Attila

How do you automatically update the plugin? It seems the auto update is disabled. Thanks~

Hi,

Thanks for the purchase. Please read our article about plugin updates: https://granth.ticksy.com/article/9411/

Please open a support ticket if you have further questions: https://granth.ticksy.com

Have a great day!

Attila

Hi

I am trying to find a solution to duplicate the 1st column of a comparison table to all columns that show in the next rows below. Basically, to replicate the red column here into several rows: http://dns.d.pr/Xm2cF/25dazRxk​ – one duplicate for each row basically.

Here is an example of a screencast on how this table is perfectly responsive, and it has 3 responsive variations: http://dns.d.pr/rtG52/5KjaHhNq​ – the website is at http://dns.d.pr/6mQ3q/4nQBEudL​ to test.

Let me know if this is possible with this plugin either by default or by coding. If coding is needed, do you do this?

Thank you

Hi,

Just sent a reply to your email.

Best,
Attila

sitesme

sitesme Purchased

Hi

I tried to reach you but didn’t get a reply from my last 2 emails. could you please send the demo as mentioned before?

Thank you

Hey there, How am I suppose to update this plugin without deleting the data, and pricing tables I created? You guys don’t offer automatic updates so I have to delete the plugin and lose everything and then reinstall it and do it all over again..

Hi,

You can do the update using the plugin itself. Please read this article about it: https://granth.ticksy.com/article/9411/

Hope this helps.

Attila

one question: i wanted to download a demo file (http://go-pricing.com/download.php?id=product-compare) but the download does not work. i am NOT requesting support but download demo file which was offered when purchasing the item. kindly tell me how to get demo files?

Hi,

Thanks for the heads up. I just fixed it and works now. Sorry for the problem.

Have a great day!

Attila

yes, perfect, thanks for the quick fix :)

Your welcome :)

Can your theme support toggle like this, http://prntscr.com/f8i622?

Hi,

We have no toggle functionality. Please contact us via our profile page https://codecanyon.net/user/granth#contact then we can discuss what can be done to show more billing cycles with the plugin.

Attila

Hi, My client who is an authorised person has purchased this plugin and I am the website developer. I see that the plugin is having some issues. I am using the demo data and the table does not show up at times on reloads or revisits. Its just an empty page. When i turn off animations, it does show up. Also, the page stucks and does not scroll on mobile. Even the button does not work on mobile. Could you please address this?

Hi,

First, please make sure that you are using the latest version of the plugin if not, update it. Then open a support ticket (your client has a purchase code): https://granth.ticksy.com/ then we can assist with rest of the issue.

Attila

Pre-sale: I need to show an information icon “i” for each item in the table, so that when you hover this icon it shows a “tooltip” with a explanation text for the given item. Does this plugin include this feature?

Hi,

Some examples where you can see tooltips with icon: http://www.go-pricing.com/clean-31-45#clean-36 http://www.go-pricing.com/clean-46-60#clean-46 An one without icon (check the 4th row in the columns): http://www.go-pricing.com/classic-blue#clean-blue-7

Best,
Attila

The social icon is the icon itself on this table. As said the icon is optional you can put icon anywhere in a row and tooltip is for the row not the icon.

The first link is not correct, please check this one: http://www.go-pricing.com/clean-31-45#clean-39

Attila

Hello – I am looking to buy the plugin but need to create a table where there is a help/more information icon when it’s either hovered over or clicked on it shows an explanation or more detail for that row. Please see these examples:

https://www.dropbox.com/s/zgnznxnurpal9zy/Screenshot%202017-05-25%2020.46.37.png?dl=0 https://www.dropbox.com/s/ywjwshqdgauj81l/Screenshot%202017-05-25%2020.50.40.png?dl=0

Is this feature built in?

Hi,

Thanks for the purchase. In case you have any questions, please open a support ticket: https://granth.ticksy.com

Best, Attila

Pavle123

Pavle123 Purchased

Hi I noticed that all of my tables are not aligned anymore.

They all look like this Example 1 https://goo.gl/Nju1XT Example 2 https://goo.gl/DXMJvr Example 3 https://goo.gl/HsnocO etc etc

Any idea what caused this? Attila?

Thanks for the heads up. This is one of my favorite plugins and I would really like to make it work again.

Pavle123

Pavle123 Purchased

Update, I resolved this, there is a conflict with WP Rocket plugin, so I had to exclude this file /wp-content/plugins/theia-post-slider/js/balupton-history.js/jquery.history.js from the cache

Hey, your plugin break Websites with the Advanced Custom Fields plugin. I’m currently working for a client who is using your plugin and it remove and block all ACF fields. What can we do?

Hi,

I suggest to open a support ticket. I guess your client has the purchase code. What kind of conflict do you have backend or frontend? Do you see the ACF data in the source code or PHP related?

Ps. Btw, you can provide us more info via our profile page: https://codecanyon.net/user/granth#contact

Ps2. We haven’t receved feeedbacks about SCF conflict.

Attila

I just bought the plugin. The Demo Data is not in the package. Where is this file?

Hi,

Thanks for the purchase. You can download them from our website. I sent the details in a reply to your ticket.

Attila

Hello,

How to remove the “tooltip” when the mouse leave the body cell? When you hover the body cell the “tooltip” is show, that’s right. But when you mouse out the cell and and the mouse pointer is over the tooltip then the “tooltip” remains. This is wrong. The tooltip should be removed.

Take a look to this video: https://www.youtube.com/watch?v=vajtwNpK7zk

Can you tell me how to fix this?

Hi,

I checked the video, but I don’t see any problems there. If you navigate over a row which has a tooltip then you can move it over the tooltip too it wont be hidden. You can put any content e.g. video or link in the tooltip and you cannot hide it if you move the cursor from a cell to it’s tooltip. This how it should behave. If a move your cursor to other direction then the tooltip will be hidden immediately.

Ps. This behaviour can be change, but would then you cannot move your mouse over the tooltip.

Attila

Hi, I just recently purchased a copy of Go Pricing and would l’ve to get started with it. How do I License my Downloaded Version Go Pricing. I have the License Key from when I purchased it three days ago.

Hi,

Sorry, but I don’t clearly understand what you mean. I see that you are an long time user so I guess you are aware how things are going here. If not then I suggest to start here: https://granth.ticksy.com/article/9464 This article clearly shows the 1st steps. If you have concreate questions, please open a support ticket: https://granth.ticksy.com/

Best,
Attila

Hi, I sent you my log in details on 5th June for you to look at the slider for mobile as it isn’t working. Any news on this please as I really want to get my pricing tables live now. Many Thanks, Diane

Hi,

Just replied.

Attila

No problem, thanks

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