What’s the first thing I should do when a problem occurs?
You should try disabling the other plugins and reverting to the default WordPress theme. Doing this solves most of the problems. However if the issue doesn’t go away feel free to contact us via the contact form here.
AJAX is not working on my forms. What should I do?
Such problems usually happen when the Javascript isn’t loading properly. Make sure the scripts added by the plugin are accessible. You can also try disabling the other plugins one by one.
How do I upgrade to the latest version?
Just delete your old version and install the new one. All your forms will automatically be updated for compatibility with the new version (your existing settings will be preserved).
Do you offer customization and installation services?
Yes. Just let us know what you want to do with the plugin and we will get back to you with a quote.
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