18 comments found.
your product wont install on wordpress. I paid u, no time to register with you too. Do better.
Hi,
plugin works. As written on description page is not Gutenberg Optimized so you need to use old wordpress editor after this follow documentation.
If you need more support you need to open a ticket here https://adtheme.ticksy.com/ and dev staff will help you.
Best
i have a question i am using newspaper theme tag div , Will these plugin work with it?
Hi,
we didn’t test with newspaper. But any customers has reported an issue with this theme.
Best
Hi. I’ve bought this item via Envato Elements and can’t seem to be able to use your support ticket system (it always asks for a codecanyon purchase code). I’m trying to have a carousel, like the one in your demos, that shows 3 images, side by side, no margin, auto-looping, in my elementor page. However, when my images are loaded, they reveal a margin between each image and I don’t know how to make them either fill the img-container (like cover) or assume 100%width and increase/decrease the height. The element is configured as “only images”, no-style, no-navigation. Urgent help is appreciated.
Hi telheiro,
Envato Elements doesn’t included support by author (envato rules). So our system ticket works only with a regular/extended license purchased on Codecanyon.
Anyway I think your issue depends from compatibility problem. Check if in your theme or other plugin uses the same library.
Best
Hi, is this plugin still supported. It isn’t working correctly on my website for the past 6 months or so.
Hi,
plugin is supported. As soon as possible we will release a new update.
Note: this plugin is not optimezed for gutenber.
Best
When do you expect the release?
around 3 months
Best
Just mentioning this goofs up the back end of a site that’s running WordPress 5.5.3. I just removed it from the site it was used on for that reason.
Hi,
thanks to report it. We are scheduled a new update of plugin.
If you don’t wait official update you need only to install a free plugin named “jquery migrate” https://wordpress.org/plugins/enable-jquery-migrate-helper/
Best
I want custom link will be open in the same window. By default it’s opening in new window. How to fix that? Thanks
Hi,
Did you have purchased a regular license? Because for this request you need to open a ticket here https://adtheme.ticksy.com/
Best
I purchased from Elemnts
Hi,
unfortunately on Envato Elements support is not included (envato rules).
If you want this support type you need a regular license purchased on Codecanyon.
Best
Alright, guide me how to change code myself, I’ll do it. Thanks
you need only to add a target on blank
Best
In which file should I get this code? Thanks
How to use this plugin?
Hi
There is a documentation insider zip package. It’s very easy ti use.
Best
I manage to find it. Thanks
Hi, I’ve tried this plugin but I can’t find an answer to my doubt, is it possible for an URL to open in the same tab/window and not on a different tab? All the custom url addresses opens in different tabs. I’ve been looking for an option on the settings but can’t find one. Thanks in advance
Hi,
yes is possible with a little fix. If you want after purchased your can open a ticket.
Best
Hi dear Ad-Theme, it’s me again 
For Thumbnail size: if I chose anything else than ‘Thumbnail’ option (Large, Full,etc.) Each image have a different size in the carousel. Then if I chose Thumbnail option, all images are same size. That’s cool , but when thumbnail is chosen, the images are becoming blurry. When I click on them they look good and clear. It’s just when they are in the carousel that they look blurry. Any advice to help me fix that ? I would like the size to be just like in the thumbnail version, but I need the images to be clear (no blur). Many thanks in advance.
Hi,
you need to regenerate your thumbnails using a free plugin named “regenerate thumbnails”.
If you need more support please open a ticket here https://adtheme.ticksy.com/
Best
Hey you know what… It just worked fine ! Thumbnails look sharper now. Many many thanks for the advice and also for being here to help us. Take care 
Hi,does the carousel support vertical orientation?
Hi gabtzi,
currently no vertical orintation is not support.
Best
Shortcode supported? I mean is it possible to create multiple different carousels and add Carousel no1 in Post no1 ; Carousel no2 in Post no2, etc ? Thanks
Hi Doreso,
yes shortcode is supported and yes you can create infinite differents carousel.
Best
Also I do not want the carousel to appear in every posts, because some of my posts wont have any images to be added. To be more precise, I only want to add a carousel in some posts with lots of images. Some other posts wont have images. Therefore, I dont wanna use it as widget, but a specific shortcode for each carousel created for a specific post.
Is this possible?
Hi,
yes you can add shortcode only in your favorite pages/posts.
Best
Very Cool ! Thanks a lot
Thanks a lot for this Awesome work dear Ad-Theme. Just bought and installed it. It does exactly what I expected. Perfect Plugin ! Just rated 5 stars. Take care and GLWS
Hi doreso,
thanks to purchased our product and thanks for awesome review.
Thanks again.
Best
More than welcome dear author ! Have a wonderful evening
I’m annoyed by the purchase I made, which does not work as I require it (http://preview.codecanyon.net/item/fast-carousel-wordpress-premium-plugin/full_screen_preview/16996287) And also you are charging double, I need to be from the beginning a slider carousel and does not show so, your plugins lacking options like navigation slider and other things more.
Not like the video sample from Visual Composer is just like your plugins, and besides creating the gallery does not leave the setting options …
I need you to give me back my money or give me what I really need as the attachment link shows (http://preview.codecanyon.net/item/fast-carousel-wordpress-premium-plugin/full_screen_preview/16996287)
Thank you.
I want to make a claim ticket and tell me that the codes are incorrect .. nor claim to the developer can …
Hi Exeedra,
before all respect. We are an elite author. So you can’t tell that our product is a fraud. ok?
Also other customers open a ticket without any problem.
Anyway with our plugin you can make all you can see in our demo page.
Do you have followed the documentation present in zip package?
Also if you can’t open a ticket send an email at support@ad-theme.com with url site and temporary administator account and describle well your issue.
Kind Regards
Sorry Kind Regards where I activated the plugins, in which part this … and on the codes when opening the ticket tells me that neither is correct.
Question Kind the code is not activated in the plugins so that this completes your slider
Hi Exeedra,
sincerately I didn’t understand well what do you mean for code.
If you have an issue to open a ticket you can send an email here support@ad-theme.com with url site and temporary administator account and describle well your issue.
Plugin doesn’t required any code for active. You need only to install in your wordpress backend.
So please send an email with your site and let me know where do you find a problem using our plugin.
Thanks.
Kind Regards
I thank you and apologize for my attitude … I read several times the documentation and I do not get it as it is when I activate the plugins. I send the mail by the way you gave me. Thank you
I already sent you an email … regards
Hi Exeedra,
I just replied at your email.
Kind Regards
Thank you very much Mr. Kind and sorry for my attitude and at the same time the support and thanks for your patience …
Hi Exeedra,
perfect. I’m happy that you solved the issue. We works for a satisfied customers.
Kind Regards
Hello,
Can you help me pls? i wanna use the custom url type, like this http://plugins.ad-theme.com/fastcarousel/type-custom-url/
Hi,
I just replied at your ticket.
Kind Regards
Hi, i’m interested in this plugin, but what i want is to use the photobox or pretty photo “popup” when clicking on a link, i dont want to show any photos at first, just a link to open and show an image slider, is this easily possible?
Hi,
thanks for interested at our plugin.
You can add a custom url in each image like this http://plugins.ad-theme.com/fastcarousel/type-custom-url/ but you need to create your image slider into another page (so you have an url to put in each image) and another plugin (to build image slider) because with this plugin you can create only a carousel.
Kind Regards
I open a ticket can you help me
Hi,
just replied.
Kind Regards
Hello Im interested in using this for my website which is beatbanga77.com I want to be able to use this as multiple different widgets.. Like www.hotnewhiphop.com has featured videos in one size, then another row, Featured Mixtapes, has another size, then this row, Featured Articles has a different size. I want to be able to do all this from my different categorys from my widgets. Can I do this with your slider?
Also would you install this into my widgets for me once I buy it?
Hi,
this carousel is for only image. So is not possible add a video slider.
Kind Regards
Ok thank you..
Hello I never asked about a video slider.. Please look at my examples again.
Hi,
you can select thumbnails size choosing one beetween Image Thumbnails Size: Default, Thumbnails, Medium, Large, Full.
So in each carousel you can select it but is not possible add a custom thumbnail size.
Also the plugin doesn’t work via widget. You can add the shortcodes, created in relative area, into wordpress default widget text.
Kind Regards
ok
I had a problem…
I try to add a ticket they say the envato purchase code error…
the problem is:
the link is
http://syrftr.com/aleppoHi. I buy your slider because of RTL support and some specifications.
I cannot add 1 per slide.
The RTL is not working. It is broken.
Can you help me please.
Hi,
can you try to open again the ticket and give me temporary administrator account for check the issue?
Kind Regards
of course. I will open it now…
WHOOPS, YOU MISSED SOMETHING …
Sorry, that purchase code is for a different Envato product.
I open it…
Hi,
I just replied at your ticket.
Kind Regards
