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HI I want to buy the plugn but before :
When the clients send their photo or desing I receive the original?
Yes you will receive the original uploaded file.
About the license standar. Only I need the clients can to customize their articule and then I give professional advise to finish the art. Is ok to use the license standar true?
Are Webp images supported? I’m considering converting the exsting images to Webp format to increase loading speed
No sorry, only png, jpg and svg
Hello, I am interested in buying, I wanted to know if it is possible to try the product for a few days to check if it fits my needs?
And a second question, can it be translated?
Yes we accept any refund within one week after purchase. Yes you can translate it.
Hello We are interesting to buy plugin but we have a question it is possible to design fabric here is one exact example what we want https://www.usakilts.com/tartandesigner
Yes you can design any kind of product.
thanks for your quick reply. could you please arrange a demo this exact example https://www.usakilts.com/tartandesigner so i will buy plugin immediately
Check out the admin demo: http://demo.fancyproductdesigner.com/
Hi… How compatible is FPD with the latest version of Avada the their Fusion Builder? Are there any known issues? We’d like to know prior to investing in the FPD plugin and add-on options.
It seems the ‘Load in Order Viewer’ button doesn’t work any more for Shop Manager users. The user has to be an Administrator for it to work.
could you please contact us via our ticket system, so we can help you to sort out the issue.
Pre-sale Question – Please could you throw some light on how we can make templates for any products ? I sell furniture products and have some readymade psd mockup files with smart objects. Can I use them with your tool for mockups ? I tried searching your documentation but couldn’t find any lead on how to make templates for unique products.
Yes you can do that. You need to export your layers as png, jpeg or svg and then you can build your own product templates in the product builder backend.
i buy the plugin before 2 years ago, i need it now with the last version, i need to buy again ? or no ? and what about support ?
I have installed this pluign Avada theme but not working . Why is not supporting avada Please let me know what is the solutions for this ?
Dear FPD Team
I would like to express my very big disappointment concerning your plugin as well you service. Before starting our project we asked you a couple of important pre sales points that need to be possible with your designer. You always agreed and told us thats no problem at all. But after purchasing we noticed a lot of troubles and bugs in whole plugin. At the end it cost us hundreds of hours to find out, that the plugin is not able to run propper. Even wors, you service is from slow to ignorance of our support questions. even concerning bugs. I just want to let you know, that our project died because of your poor plugin. I hope you take this feedback from disappointed customer and increase your plugin quality as well es support behaviour. Sad. Very sad. At the moment its not possible for us to continue our project.
Best wishes Matthias
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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