This author's response time can be up to 2 business days.
Hello support, I have a serious problem with the plugin, I have opened 2 tickets already – the issue is getting so serious that all my customers are gone, business is dying. support keep saying that it’s server problem. Talked to bluehost and they checked everything they could. I do not mind to give you all the credential so you can talk to Bluehost directly – how can you help? I really need help quickly. thank you! Yuki
What’s your ticket id?
I do not see your answer
Thank you #11011
After back and fort with support Johnny, he doesn’t want to help. He just made the conclusion that its not the plugin’s issue but the server and the server is not their part of support – I understand this but the server support are willing to work with you but Johnny doesn’t care and does not want to contact the server support. I am left alone which I am so shocked by this attitude. After 2 years of using the plugin and paying the support – service was always great but this is really shocking!
I will reply to this ticket.
nonetheless it’s the best design plugin on the market
Is this plugin able to show different content under the ‘add image’ on the left menu, when i change the product. As instance, when i select a t-shirt, and click ‘Add image’, i have Content A. When i select a mug and click ‘Add image’, i have content B.
Does your plugin spport fonts
does it support multi languages
Yes this is possible, but with the designs module. Here you can define different designs/images.
Yes custom fonts and multi languages with wpml plugin is supported.
So i can configure designs per product! Great thank you.
Just one more thing before purchasing, can you please advise if i can customize multiple sides of the products (front, back, side)?
Yes you can have custom views(sides) as well
Hello, is that support upload file to drop box?
Suck on initializing product designer after last update,
this is what I received, can you please let us know what may caused this ? :
Failed to load resource: the server responded with a status of 404 – https://www.allmybanners.com/wp-content/plugins/fancy-product-designer/assets/templates/productdesigner.php
I hope is not a big problem and you can help, thank you
Hi, thank you for purchasing my item!
On the FAQ page of our website you will find the most frequent questions customers have before purchasing the item:
We also have a great Support Center with a lot of articles and discussions, please try to find an answer there first.
If you can not find a solution for your problem, please create a new ticket in the Support Center. We answer questions from our customers exclusively via the Support Center, since it makes the exchange of information easier and faster.
VISIT SUPPORT CENTER
The last update also broke my site. Stuck on “Initializing Product Designer”. Opened ticket 11066 yesterday. Hope this can be resolved soon. Is it possible to download and install the previos version until a fix is found?
(I found a previous zip file and re-installed version 3.5.3, but this did not fix the issue. Still stuck on “Initializing Product Designer”. A swift fix would be appreciated, thanks.)
I replied to your ticket
Your solution was speedy, and effective. The designer is now loading. Many thanks!
Hello! Pre-sale question here.
I’m essentially working with a professional photographer, and I want to visualise his clients’ photos into photo layouts, like 8×10, 5×7, etc. For a 5×7 sample product, it would show two of the same image in two different frames of the product side by side. (Or a 3.5×5 has 4 images shown)
Is it also possible to prevent the customer from selecting/positioning images, and send an image to the product page directly to limit it to one image chosen elsewhere?
Yes this is possible, you can use an upload zone that allows to upload only image to the designer.
Ahh, actually, I meant that somewhere else in the boutique, I have a list of 3 images. When the user clicks on one, I can pass an ID of that image and load up a WooCommerce product, which would load the Fancy Product Designer customiser only to display the “product” from the product builder. The WooCommerce product page would then load the image I sent to it for the topmost layer in the FPD “product” layer, and then use your MSPC to let the user select from one of 3 different backgrounds to go behind the image I specify.
Basically, I want to pass off a custom image to use for the topmost layer, instead of having an already predefined image from the Product Builder layout, or using the upload image button. Suffice to say, the user won’t really “design” anything beyond choosing a background.
Sorry this is not possible with the current version.
Hei, Is it possibble to create wall art, posters ect with this plugin?
Yes of course.
Poster demo: http://fancyproductdesigner.com/product/poster/
Check out the admin demo: http://demo.fancyproductdesigner.com/
hola, queria resolver algunas dudas acerca de fancy product designer
1. ¿Tiene fecha de caducidad regular license de $49?
2. Una vez comprada esta licencia e instalado el plugin en woocommerce, ¿para cuantos productos se puede aplicar una sola licencia?
3. ¿Cual es la principal diferencia entre la licencia de $49 y 290$?
Please write in english, thank you!
1. The regular license has an expiration date?
2. When I buy de license and I install in my woocommerce,For how many products can I apply this license?
3. which is the principal different between regular license ($49) and extended license ($290)?
1. There is no time limit.
3. See for license information https://themeforest.net/licenses/standard
I´m going to create a woocommerce about design products/product customization
and them sell this products to my costumers
can I use this regular license for this?
can I use our products image in my website or it has got copyright?
Yes thats fine!
The latest update causing issues. Builder continues to show “Initializing Product Designer.” It’s been working fine for months. Disabled all other plugins as well as switched to a default them (all of them) and same issue. Consol shows the designer is unable to load: https://mysite.com/wp-content/plugins/fancy-product-designer/assets/templates/productdesigner.php (file is present on the server)
Checked your support forum (which mostly mentions to open a ticket), checked the FAQ’s page, nothing mentioned there. Noticed another user with the same problem but the solution wasn’t posted publicly. Thanks for your time.
Yes I was aware of this issue, it only happens on some servers. But I found a workaround in V3.7.2 which can not be updated via the WP admin. Please update to 3.7.2.
It is always a pleasure to see updates on the fancy designer here! Thanks radykal!
Thank you very much. Please do not forget to rate the item. Therefore go to your downloads and give a rating.
Hi, I need to know if it is possible, with this and maybe an addon to have something like this, which we need:
The customer has to be able to design the piece and put what he needs in there,
everything will have a cost which we will asign and that cost adds up, but we need the order that to be send to the client without the customer “buying” or paying. I think we saw a “request quote” but we want prices to appear just not sell it online
Yes this is possible, you can also use it without woocommerce, just a simple form to send the customized product to you. The customer will also the price.
Great, thank you. I thought it was either woocommerce or a quote without prices. But if I can send the designed product to the administrator with prices included without paying that’s great.
I also opened a support ticket for the same problem description as
Orah_Chris and Celsior. I even changed theme and updated templates.
Has been working great before.
Download latest update 3.7.2
Hello Radykal, I have a new install and am receiving a 403 Forbidden Error when trying to add to cart. Issue was present prior to 3.7.2 (which is installed at this time). I stepped through the forum and the old info I could see was confirming the file permission were set to 0755 for directories. I confirmed this is the case. Any other known issue that may cause this?
After the recent update, it can’t add images < after loading> it’s show <Not Found> Anyone facing this problem?
I just discovered a way to resolve it…Just untick <Save On Server> which under Custom Image Uploads..taadaa..it’s work again.
it is possible to migrate from test local server to live server. Bought the product sometimes ago installed it on my local server so I could test and understand how the product works. Can i now move or migrate to live server? And please how could I go about this.
Hi, I am interested about your product. But i have some questions. Is it possible to make design solid. I mean, customer only upload an image and imge put itself a place which i choose before. Then customer write some words to some determined place.
A do not want to give customer full control. Just few picture and few places.
My example is this: https://www.fotomagnet.net/Pembe-Dogum-gunu-Poster-yd8105.html
Does it possible?
Yes this is all possible!
Did you look at example?
It is so important to be sure about that. So i need to ask twice. Sorry for that.
Can i do exactly the same as the example above?
Yes its possible, but if you want to check and play around by yourself, check out the admin demo: http://demo.fancyproductdesigner.com/
1. I am having an issue with the curved text where the user interface does not show up for available settings.
Also, is there a way to increase the maximum radius of the curve beyond 200? it’s still really curved for being the minimum allowance.
2. I bought “Plus Add-on” and “Pricing Add-on” but still can’t seem to charge different prices for shirts and shirt sizes. Is this not an option? I looked at the manuals and tutorials and couldn’t find information on this. Seems rather useless to me to be able to call it “bulk ordering” when there is no option for bulk pricing. Am I missing this option?
Okay. I will take care of the issue there. Love the designer, btw.
It’s essential for my customers to be able to write Hebrew in the round text.
I have the required code needed to make this work, my question is if you can add it to your plugin before I get it – which will definitely help other people who have the same issue with your plugin or is there any way I can add this code to my website without editing core plugin files.
Here is my code:
var inputText = "עברית";
var checkRtl = /[\u0591-\u07FF]/;
var finalText = checkRtl.test(inputText) ? text.split("").reverse().join("") : text;
This code checks if the string is a right-to-left language string and if it is, it reverses the string.
Is it working here for you: http://fabricjs.com/test/misc/itext.html
Good morning. I currently sell cube products which have 6 sides. I have my own images and wouldn’t need a customer to upload their own, yet. Can you tell me how this is possible to use your plugin with this type of configuration so that they see or can at least rotate the cube and see what the cube looks like?
If you want to rotate the cube in a 3D space, this is currently not supported.
Can the cube be rotated, as if someone was putting a logo on the back of a shirt along with the front, so multiple sides can be shown? So instead of showing 2 sides of a t-shirt, it would show 6? Just using that for an example…
or would this layout be better? https://i1.creativecow.net/u/119014/cube-layout.gif
Yes you can have as many views as you want, but only one view can be shown on the same time
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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