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i updated the plugin to its latest version and the filter function stopped working!
Is there any hint can be given without buying again the support renewal?
Thank you so much!
Usually, this type of issues are related to a local conflict with a third party plugin or local settings or limitations. Also, you should check if you are using a WP 5.0+ version. If you can’t find the source of the issue, we would need to access your platform to investigate further, so you should open a ticket with login info. We would appreciate if you extended the support for the product, as this helps us keep the plugin alive and improve it. All the best.
The body text editor does not work anymore. Can’t switch from Visual to Text tab and nothing is visible in the visual text box. Looks like it’s not compatible with Wordpress 5.0?
This issue should not be related to Events Schedule plugin. Most likely your theme or content builder are not compatible with WP 5.0, which sets Gutenberg builder as default. You should try updating them to the current version or contact their support for help. All the best.
Hello, I’ve some pre-sale questions.
Is the Dutch language supported? Can a maximum of allowed attendees be set for an event? Are payments by iDeal and PayPal supported?
We sent a reply to your message. All the best.
I’ve update recently “event schedule” but now is not function. There are many issuess: monthly cal is invisible and in all others views the classes are unclikable.
My theme is Salent, also this is recently update.
We sent a reply to your support ticket. All the best.
Hello, We use your plugin and on some classes on which the starting date was past date and the class is finished, the starting date changes automatically on future date.. Can you please explain why this is happening? Do we have to change something?
This should happen only if the class is set to repeat endless in the future. In this case, the cron will update the class with the new starting date. For one-time classes or classes which finished their repeating cycle, it should remain the same. So, please check if the classes are not set as repeatable. All the best.
Thank you for your answer. This is happening when we choose repeat random and we have same dates inside this. But the last date is before today but it keep changing in future date.. Do we have to change something in the settings? How the repeat randomly stops in the last date we insert??
We do not have a repeat random option, I assume you are talking about repeat custom, where you can choose the repeating dates. In this case, the repeating sequence should end with the last date. Please make sure you are running the current version of the plugin, 22.214.171.124. If you have the classes set as repeat custom and are encountering the issue with the current plugin version, please open a ticket with WP login info for your platform and we will investigate. All the best.
Yes exactly I mean repeat custom and the repeating sequence does not end with the last date. I am using current version and this is keep happening. Thank you for your help but my support has finished and I cannot open a ticket so I just want to inform you for this bug and if it is possible you can check this on your side and make it work on a new version. Thank you again.
We are not aware of such an issue in the current version, but we will investigate this further and try to replicate it on our platform. If it is the case, we will make a quick fix for it. All the best.
How to make the permalink WPML ready?
The classes are a custom type of post, so you should be able to translate URLs with WPML just like for regular posts. You can also ask WPML support for help, Events Schedule is tested and certified by the WPML team for compatibility. All the best.
Ok thanks for your answer, but can not get it to work with translation. How do I change the templates to get a regular permalink and title structure? Seems like this is built with isotope filters which the translation does not recall..
Are you asking about translating the schedules with filters? To translate the schedule with WPML, you should duplicate the schedule, by clicking on the yellow Duplicate button in the schedule builder list. This will create a copy, with a different schedule ID, that you can edit and translate labels. Then you can add the new schedule shortcode in the second language page and it should work fine. All the best.
Just a couple of pre-sales questions I’d like to have answered (as there is no real demo available), unfortunately
- can we setup events that have multiple non-consecutive days like two Saturdays?
(recurring is not an option as the two days are part of the same event and can’t be registered separately, other options are several evening slots over multiple weekdays and weeks).
- can multiple days in a set have different start and end times?
- are dates, times and other information stored in separate database or post meta items?
(we are going to use Gravity Forms + Gravity Wiz Populate Anything to pull information out of your plugin’s information to feed into our generalised training registration form so it has the right context as well as related training courses available to the one selected including appropriate discounts).
- is there English as well as Dutch language support?
Spotted the question in the form above but you unfortunately didn’t answer the question here so re-asking.
A multi-day event has to stretch over a period of time, you can not have non-consecutive days, with separate info. You can read about how we store events info in the database in our dedicated documentation chapter for developers, under Class Object: http://curlythemes.com/support/docs/events-schedule-wp-plugin/#developers-documentation For multi-language, we recommend using the WPML plugin. All the best.
pre-purchase question: I use EventOn for years, but WPML projects are not great with EventOn, so I’m finally moving toward something better. Found your plugin, and saw that its WPML compatible. How compatible is it?
Events Schedule is tested and certified by the WPML team for compatibility: https://wpml.org/plugin/events-schedule/ You can translate events just like regular custom posts and you can duplicate schedules to translate them through shortcodes. All the best.
Hi tell me please. Is this Plugin compatible with The 7 themes? ( https://the7.io/main/ )
hi is someone here ???
Events Schedule plugin is compatible with most premium themes, as it sticks to WP rules and plugins territory. There are currently no reported issues with this theme, so it should be fine. All the best.
Hello. Is it possible to pull events from facebook events and google calendar?
We do not have a Facebook or Google Calendar import functionality for Events Schedule plugin, events can be imported from a third party only with a CSV import solution. All the best.
Hello! I want to try using your plugin. Prepurchase question – can I use classic editor for single page? I do not like Guttenberg, will the plugin work correctly?
Yes, it should work fine with the classic editor also. If you run in to any issues, please open a ticket on our support platform and we will help. All the best.
it works… but the main – plain list demo does not work at your site. And after purchase – there is a disappointment – all styles work in 100% width view, if I try to write shortcode in 1\2 column ot 2\3 column – the layout – ufff… leaves much to be desired. As for plain list – I could not inspect before, but in real – there is nothing good, it is impossible to use it in 1\2 layout, so and masonry + large list. The question – is there any possibility to use plugin shortcodes in 1\2 or 2\3 layout – which style? What about widgets?
Thank you for letting us know about the Plain List demo not showing events, our events just finished, we’ve updated the starting date now. The styles are responsive so they should look fine on smaller containers also, of course if there is enough space to at least correctly display all the elements. Please open a ticket with a link to your schedule page and we will take a look and see how you can improve the display. All the best.
ok, I will do that some later…
I am trying to add a table to the content of an excerpt class but it displays only 5 items (rows). Any more rows added are just ignored and not rendered if I check the underlying html. On detail they are visible.
Is there a way to show the full html table on excerpt class?
The excerpt field is not built for HTML content, we are using the default WP posts field, so particular types of content are not supported. If you open a ticket on our support platform with a link to your page, we can take a look, but most likely this is the source of the issue. All the best.
My class pages don’t show the breadcrumb exactly as the URL.
Is it possible to have a parent page so the breadcrumbs are be more complete?
I know that my support as ended and I can renew that if that’s necessary.
Thank you very much,
We have sent a reply to your support ticket. All the best.
Presale Question: What does the calendar look like when you have multiple events during the same timeslot? We are looking for something for a convention that will have around 20 events occuring simultainiously in different rooms.
The schedules will display simultaneous events just like consecutive events. They will be displayed, one after another, in the order you want. We do not have a style which splits events by location, only by days. All the best.
One question, the plugin contains different languages?
The plugin includes language file only for English, but you can easily translate it by adding language files through a dedicated solution, like Loco Translate or Poedit. All the best.
And can I use 24 hours format or is only AM/PM?
Thanks for the reply!
Yes, you can switch from 12 hour format to 24 with the plugins options. All the best.
Hi there, are there any YouTube tutorials or videos available for this plugin?? Thanks! I just bought the plugin and for time sake wanted to look that over if it’s available.
You should take a look at our extended documentation: http://curlythemes.com/support/docs/events-schedule-wp-plugin/#quick-plugin-setup It covers everything you need to know about our plugin. All the best.
Okay, thank you for that. I’m having a hard time getting a class to show up once I’ve put the shortcode in. I don’t see a way to “assign” a class that I create to a specific schedule. This is definitely user error, I’m not doing something correctly.
The troubleshooting chapter should be of help in identifying why your classes are not displayed: http://curlythemes.com/support/docs/events-schedule-wp-plugin/#quick-troubleshooting You can assign classes by checking boxes for filters: Type, Location and Instructor. If you don’t check any, all classes will be displayed. If you still can’t make them show up, please open a ticket on our support platform and we will help. All the best.
Hi – are you planning to update for compatibility with WP5?
The current version of the plugin is compatible with WP 5.0+ versions. You can safely update. All the best.
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