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370 comments found.

Pre_sale question: Are there any negative experience with the latest Enfold version (4.1.2). Issues I mean? Best wishes, John

AlexPeter

AlexPeter Author Team

Hello John,

We have several clients using our plugin with Enfold theme and, at this moment, there are no reported issues. All the best.

Hello. I have a problem with the plugin. I use it to a website that advertise bars/restaurants. I want to set some class types to the filter, and when you click to them you can see which bars/restaurants have all of these types. But now you can see which bars have some (one or more) of the class types that you choose.

Let me give you an example. Now, when you choose “Live Music”, “Burgers”, “Happy Hour”, you can find the bars that have “Live Music” OR/AND “Burgers” OR/AND “Happy Hour”.

But what I want is to show to our costumers which bars have “Live Music” AND “Burgers” AND “Happy Hour”.

Do you believe that is it possible I can solve that problem?

Thank you in advance, Andrew

(And sorry for my bad English) :)

AlexPeter

AlexPeter Author Team

Hello Andrew,

This will require pretty advanced custom coding, as the filters are built to work with OR selection in the same filter type and with AND selection between different filter types. An easier solution, that still requires some custom coding, is to add additional filter type(s). All the best.

Thanks for your quick reply Alex, Unfortunately I’m not familiar with custom coding, so for now I will try to use the filters with OR selection. Thank you anyway.

paul777

paul777 Purchased

Hi – woocommerce processed order emails to the customer are not showing the event details such as “Instructor, time, venue, etc.” – they are only showing the schedule ticket name with no details underneath.

AlexPeter

AlexPeter Author Team

Hello Paul,

We sent a reply to your support ticket. All the best.

send a ticket to support 48 hours ago and I have not gotten an answer

email address angel@angelcidoncha.es

Please send your answer is very important for me THX

AlexPeter

AlexPeter Author Team

We sent a reply to this mail yesterday, it should have arrived by now. Please check your spam folder also. If you still haven’t received anything, you should either open a new ticket with a different mail address, or send me a PM. The issue is caused by theme rules related to shortcodes, but we need to get in to a little more details. All the best.

Hi, I would be interested in your plugin, I looked at your templates and I have not found how to sign up for an event (no registration form). Does your plugin manage registrations? Thank you

AlexPeter

AlexPeter Author Team

Hello,

We do not have a registration form integrated, but we do have booking through WooCommerce. You can take a look at our dedicated documentation chapter: http://curlythemes.com/support/docs/events-schedule-wp-plugin/#booking to see how it will integrate. All the best.

is possible in monthly calendar? include saturday and sunday

AlexPeter

AlexPeter Author Team

Hello,

Yes, you have an option Show Weekdays in the schedule builder, under Monthly Calendar Options. All the best.

roney0122

roney0122 Purchased

I have created class type. But I cannot assign the class type to a specific class. The boxes of class type in the class page remain unchecked even though I have checked them already and click publish/update. Please advise.

Hello,

We’ve sent a reply to your support ticket. All the best.

hello, can i use the font of my website? we use arial black and is self hosted. Thanks

Hello,

Yes, the schedule should inherit fine the fonts from your local settings. All the best.

Hello, your plugin is really cool! Thanks a lot. My friend buyid theme and plugin, and i trying to help him to create webpage, but now he can’t login here to ask for help. So i writing my self without “Purchased” tag. Maybe you still help me. So problem is that in theme use Rapid Composer, so i add shortcode and it not show me nothing, when i dont use Rapid Composer plugin it works. Maybe you know what can i do? thanks here is link http://dancefit.com.varanas.serveriai.lt/tvarkarastis/

Shortcode going after border

Hello,

We would have to investigate on your platform to know more about this, but the issue is probably related to your builder blocking the shortcode. Our plugin works fine through shortcode with all major WP builders, so if this is happening, this Rapid Composer builder might use rules that are blocking it. You should contact the plugin’s developers and ask them how you can add content through shortcode with their builder. If you still need our help, please open a ticket with this issue on our support platform. All the best.

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